So im imagining it? I lost all my ssh sessions. I tested websites on multiple boxes all returned page not founds and my email clients reported triangles indicating that it could not connect to any server. It lasted a good 15 - 20min.
Did you get a traceroute? Please submit it to our helpdesk so we can investigate.
We didn't get any monitors going off though it could have been isolated to a few specific routes. Though we for sure did not have an all out outage. We are checking a bit deeper now.
We have many upstreams, if one of their routers rebooted it could cause some routes to be affected (the ones going over the affected backbone) until BGP re-converged.
I'm not going to make factual statements until I have more information, we are still researching and waiting for a reply from the backbone's NOC. The one fact I do know is that the downtime was not network-wide.
I'm looking at all the uplinks to our backbones/peers and I see which one had the issue and we are waiting on a response from their NOC as to what happened, as the issue did not occur on our end. Looks like there was a short dip in bandwidth which jumped back to normality shortly there after.
This is probably best a conversation for our own community forums or support desk however.
Theres a thread started regarding this in our community forums (I dont think I can link to them per WHT rules), I will update it once we have more information from nLayer. It's probably a better place to discuss this.
If the issue begins to repeat itself throughout the night, we will drop them from BGP to alleviate the issue until we have a response/resolution. Though, I would guess that it was probably just a one-time thing as nLayer is usually very reliable.