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03-19-2011, 07:48 PM #1Temporarily Suspended
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why is he.net transit second rate??
Why? I know there cheap but why/how are they worse than a premium transit provider like level 3 is it there latency? Do they oversubscribe? Why are they considered second rate?
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03-19-2011, 08:03 PM #2Eternal Member
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It really comes down to their routing - it isn't always going to be as good as a provider like Level3 who has more peering, and more POPs as well. With this sort of setup, they're able to achieve more optimal inter-city routes decreasing latency quite a bit. HE's network is setup to move a lot of traffic in a cost effective way, it isn't necessarily setup to do it in the best performing way. Still, they deliver a good value overall, and I'd consider them better than a lot of other providers out there.
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03-20-2011, 07:24 AM #3Temporarily Suspended
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So basically there latency isn't as good then would outhers still recommended them?
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03-20-2011, 08:46 AM #4Disabled
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they do not oversubscribe, as speeds can be attained, latency is higher some times due to uneven routing, they are good provider
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03-20-2011, 08:51 AM #5Web Hosting Master
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If you want IPv6 transit I'm not sure there's anyone out there comparable to them at the moment either, they've been at the forefront of IPv6 for some years
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03-20-2011, 02:31 PM #6Web Hosting Master
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Level3 is 100% v6 able to, we've been running it for a month without issue.
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03-20-2011, 03:13 PM #7
The same way that HE.net is fully "v4 able". The HE.net v6 network is more extensive than anyone else's, making them the best choice for that.
As others have said, the routing and peering on HE isn't quite as good as some other carriers in some cases, but overall it works well. Single homing to any provider is not going to give you great performance to every destination, so asking which provider is better to single home to, is like asking "which car with only three wheels is best?" Maybe we can give you an answer, but it misses the larger picture. As part of a blend, HE is a great provider to include in your mix. By itself, it can certainly be argued that X provider or Y provider has better routes to destinations A, B, and C, but that's going to be true of any transit provider.IOFLOOD.com -- We Love Servers
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03-20-2011, 03:13 PM #8Web Hosting Master
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I was interested when I first started looking at colocation in using HE, or even using their facility. What turned me off from them was the constant sales pitch in the emails when I was already interested in them.
For example, I ask simple questions, and then they keep throwing back answers that sound completely like a sales pitch "best in the industry" etc. Or a simple response back from them contains a page and a half of stuff you never asked for trying to sell their product.
Not the way to market an item...
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03-20-2011, 10:59 PM #9Managed Service Provider
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You'll find it's not just their routes to other carriers but routes within their network that are often sub-optimal. It is clear they are routing on cost only.
We peer with HE in both Atlanta and Los Angeles, we have connectivity to them in Phoenix as well. We'll actually see complaints from clients of ours in Phoenix that are trying to reach somewhere such as Joes or WholeSale that are pretty much HE/Cogent only. HE will end up routing them from phoenix -> dallas -> atlanta -> ashburn -> chicago -> kansas city. It's weird how we see most routes, even between our sites, taking paths all over the country and back again.
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03-21-2011, 02:10 PM #10Randy
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03-21-2011, 02:23 PM #11Into the night
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but really which carrier has the best routes?
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03-21-2011, 02:29 PM #12Backup Guru
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03-21-2011, 02:44 PM #13Into the night
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Good then. For me most of the stuff I do tracert goes through level 3! Loads of people like them.
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03-21-2011, 02:50 PM #14Aspiring Evangelist
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03-21-2011, 02:59 PM #15Web Hosting Master
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HE.net is very cheap because they peer with everyone and everyone's mom. Therefore most of their traffic (I assume!) is free and lowers the cost of actual transit.
It seems to work well for them though.
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03-21-2011, 03:12 PM #16Into the night
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so is HE transit-free like XO and Cogent? That's how those two are classified.
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03-21-2011, 03:14 PM #17Web Hosting Master
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03-21-2011, 03:16 PM #18Randy
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03-21-2011, 03:19 PM #19Web Hosting Master
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03-21-2011, 03:44 PM #20Eternal Member
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Randy (FastServ) is correct - HE doesn't peer off everything, though they do have a substantial amount of peering. Just the fact that they peer everything isn't quite why their pricing is cheaper. For example, Level3 or other tier-1 networks essentially peer off everything, transit isn't really a factor. Yet Level3 is of course not going to be as cheap as HE. HE does still buy transit to reach certain networks.
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03-21-2011, 03:52 PM #21Managed Service Provider
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03-21-2011, 04:04 PM #22Eternal Member
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03-21-2011, 04:41 PM #23Into the night
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wow whoever classified those is weird then. Thanks for the info.
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03-21-2011, 04:48 PM #24Web Hosting Master
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03-21-2011, 04:56 PM #25THE Web Hosting Master
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The main issues we had noted with HE were with their transport network. When things are local they're great, though who wouldn't be. Issues arose in how things were routed and possible congestion beyond that point. Thing is, I haven't used or looked at using HE for ~4 years now. Back then, even capacity to Chicago was pretty minimal and they seemed very California centric.
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