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  1. #1
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    why is he.net transit second rate??

    Why? I know there cheap but why/how are they worse than a premium transit provider like level 3 is it there latency? Do they oversubscribe? Why are they considered second rate?

  2. #2
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    It really comes down to their routing - it isn't always going to be as good as a provider like Level3 who has more peering, and more POPs as well. With this sort of setup, they're able to achieve more optimal inter-city routes decreasing latency quite a bit. HE's network is setup to move a lot of traffic in a cost effective way, it isn't necessarily setup to do it in the best performing way. Still, they deliver a good value overall, and I'd consider them better than a lot of other providers out there.

  3. #3
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    So basically there latency isn't as good then would outhers still recommended them?

  4. #4
    they do not oversubscribe, as speeds can be attained, latency is higher some times due to uneven routing, they are good provider

  5. #5
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    If you want IPv6 transit I'm not sure there's anyone out there comparable to them at the moment either, they've been at the forefront of IPv6 for some years
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  6. #6
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    Level3 is 100% v6 able to, we've been running it for a month without issue.
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  7. #7
    Quote Originally Posted by Visbits View Post
    Level3 is 100% v6 able to, we've been running it for a month without issue.
    The same way that HE.net is fully "v4 able". The HE.net v6 network is more extensive than anyone else's, making them the best choice for that.

    As others have said, the routing and peering on HE isn't quite as good as some other carriers in some cases, but overall it works well. Single homing to any provider is not going to give you great performance to every destination, so asking which provider is better to single home to, is like asking "which car with only three wheels is best?" Maybe we can give you an answer, but it misses the larger picture. As part of a blend, HE is a great provider to include in your mix. By itself, it can certainly be argued that X provider or Y provider has better routes to destinations A, B, and C, but that's going to be true of any transit provider.
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  8. #8
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    I was interested when I first started looking at colocation in using HE, or even using their facility. What turned me off from them was the constant sales pitch in the emails when I was already interested in them.

    For example, I ask simple questions, and then they keep throwing back answers that sound completely like a sales pitch "best in the industry" etc. Or a simple response back from them contains a page and a half of stuff you never asked for trying to sell their product.

    Not the way to market an item...

  9. #9
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    You'll find it's not just their routes to other carriers but routes within their network that are often sub-optimal. It is clear they are routing on cost only.

    We peer with HE in both Atlanta and Los Angeles, we have connectivity to them in Phoenix as well. We'll actually see complaints from clients of ours in Phoenix that are trying to reach somewhere such as Joes or WholeSale that are pretty much HE/Cogent only. HE will end up routing them from phoenix -> dallas -> atlanta -> ashburn -> chicago -> kansas city. It's weird how we see most routes, even between our sites, taking paths all over the country and back again.

  10. #10
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    Quote Originally Posted by RyanD View Post
    HE will end up routing them from phoenix -> dallas -> atlanta -> ashburn -> chicago -> kansas city. It's weird how we see most routes, even between our sites, taking paths all over the country and back again.
    I've never seen anything like that (at least from Ashburn). At least no worse than most other 'premium' providers, and in some cases better.
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  11. #11
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    but really which carrier has the best routes?
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  12. #12
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    Quote Originally Posted by ninkynonk View Post
    but really which carrier has the best routes?
    There is no carrier with the best routes. It depends what your source and destination are. Some carriers are known to generally have better routes than other carriers, but it's not so simple to just say that one carrier is the best for everything.
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  13. #13
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    Good then. For me most of the stuff I do tracert goes through level 3! Loads of people like them.
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  14. #14
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    Quote Originally Posted by ninkynonk View Post
    Good then. For me most of the stuff I do tracert goes through level 3! Loads of people like them.
    They are good. Telia is good. NTT too.
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  15. #15
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    HE.net is very cheap because they peer with everyone and everyone's mom. Therefore most of their traffic (I assume!) is free and lowers the cost of actual transit.

    It seems to work well for them though.

  16. #16
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    so is HE transit-free like XO and Cogent? That's how those two are classified.
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  17. #17
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    Quote Originally Posted by funkywizard View Post
    ... is like asking "which car with only three wheels is best?" ...
    That would probably be the Reliant Robin.

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  18. #18
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    Quote Originally Posted by nerdie View Post
    HE.net is very cheap because they peer with everyone and everyone's mom. Therefore most of their traffic (I assume!) is free and lowers the cost of actual transit.

    It seems to work well for them though.
    Bigger more 'premium' networks peer off an even greater portion of their traffic. In fact, HE probably buys transit from GLBX...The argument that their prices are lower because they have more peering wouldn't be correct on a couple levels.
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  19. #19
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    Quote Originally Posted by FastServ View Post
    Bigger more 'premium' networks peer off an even greater portion of their traffic. In fact, HE probably buys transit from GLBX...The argument that their prices are lower because they have more peering wouldn't be correct on a couple levels.
    In my tests, most of my HE traffic goes off to peers. Can't speak for every customer.

  20. #20
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    Quote Originally Posted by nerdie View Post
    In my tests, most of my HE traffic goes off to peers. Can't speak for every customer.
    Randy (FastServ) is correct - HE doesn't peer off everything, though they do have a substantial amount of peering. Just the fact that they peer everything isn't quite why their pricing is cheaper. For example, Level3 or other tier-1 networks essentially peer off everything, transit isn't really a factor. Yet Level3 is of course not going to be as cheap as HE. HE does still buy transit to reach certain networks.
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  21. #21
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    Quote Originally Posted by nerdie View Post
    HE.net is very cheap because they peer with everyone and everyone's mom. Therefore most of their traffic (I assume!) is free and lowers the cost of actual transit.

    It seems to work well for them though.
    They actually lack a lot of peering with other carriers and pay for alot of routes.

  22. #22
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    Quote Originally Posted by ninkynonk View Post
    so is HE transit-free like XO and Cogent? That's how those two are classified.
    I don't think it would fully accurate to call Cogent transit-free. To my knowledge they do pay to reach certain providers. As above, HE Is not transit free either. Of course, that alone doesn't make either of these bad networks.
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  23. #23
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    wow whoever classified those is weird then. Thanks for the info.
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  24. #24
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    Quote Originally Posted by ObjectZone View Post
    That would probably be the Reliant Robin.

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  25. #25
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    The main issues we had noted with HE were with their transport network. When things are local they're great, though who wouldn't be. Issues arose in how things were routed and possible congestion beyond that point. Thing is, I haven't used or looked at using HE for ~4 years now. Back then, even capacity to Chicago was pretty minimal and they seemed very California centric.
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