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  1. #1

    Please help to understand US internet providers!

    Last time I've been to US the place I was living in had Time Warner Cable with RoadRunner Standard plan.
    Apparently RoadRunner blocks all VPN as I've never been able to connect to my hosting (Softlayer) unless I used SSL/HTTP based VPN. And they didn't provide real IP Address. I called RoadRunner and they told me that I need to have "Business" plan to be able to VPN, to be a company.
    From TWC/RoadRunner website it's impossible to understand their plans or if they include Real IP address and if they are filtering VPN.

    Now I am moving to US for a few months and I really need to be able to use PPTP VPN.
    The place I am going to live (Dallas, TX.) has Time Warner cable and the only option seems to be that horrible RoadRunner.

    Please help with US internet providers! They are confusing!
    How can I have CLEAN internet connection in Dallas,TX with TimeWarner cable?
    - not filtering VPN
    - with real IP address if possible

    There's "FOISS" cable connection available in some areas. Is that better? If TWC does not provide proper connection should I look for another apartment with FOISS?

    Thank you!
    Last edited by CKramer; 03-19-2011 at 04:07 AM. Reason: title

  2. #2
    Join Date
    Jun 2008
    Location
    California, USA
    Posts
    43
    If Verizon FIOS is in the area, id probably go with that over TWC, but thats a personal opinion, and im a FIOS customer, on the 35Mbps/35Mbps plan, getting 40+Mbps/30+Mbps. No problems VPNing, they give you a dynamic IP, same with TWC. You would need a biz line with any major ISP to get static afaik. I have heard good and bad about both companies, but having used TWC before, I can say I don't care for their speeds that much, always bogged down during the busy hours of the day. Things could be different in other states though, as I am from California.

  3. #3
    Join Date
    Nov 2007
    Location
    Dallas, TX
    Posts
    8,945
    I would go with FIOS if available. It's not perfect -- at least, my friends used to mention what I considered to be excessive downtime -- but it appears to be a step up from a lot of other residential options.

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
    DDoS Protection Available - Reseller Program @LimestoneInc - 877.586.0555

  4. #4
    Join Date
    Dec 2005
    Posts
    1,270
    Roadrunner does not block OpenVPN. What do you mean real IP. A static IP? Then you need a business account.

  5. #5
    Quote Originally Posted by h4wk View Post
    Roadrunner does not block OpenVPN. What do you mean real IP. A static IP? Then you need a business account.
    I mean PPTP VPN. It's blocked by RoadRunner.

    If I can't get FIOS and stuck with TWC. Which RoadRunner plan should I chose?
    How do you get RoadRunner Business connection, you need a registered company for that?

  6. #6
    Join Date
    Dec 2005
    Posts
    1,270
    Quote Originally Posted by CKramer View Post
    I mean PPTP VPN. It's blocked by RoadRunner.

    If I can't get FIOS and stuck with TWC. Which RoadRunner plan should I chose?
    How do you get RoadRunner Business connection, you need a registered company for that?
    They do NOT block PPTP. PPTP is built into Windows, Linux, Iphone, and Android. Anyone get a business account. You just pay more money.

  7. #7
    Join Date
    Oct 2009
    Posts
    138
    I used RoadRunner business several years ago, before they were acquired by Comcast in my area. It was a decent service, far better than the alternatives available at the time. Once Comcast took over, I downgraded to standard residential service -- I was not impressed with their service and eventually moved to a DSL provider. That being said, both Comcast and RoadRunner always assigned a public IP (I'm assuming that is what you mean by a "real" IP) to the modem I had and I was able to connect to VPNs using PPTP. The business plan allowed me to purchase static public IPs, but the base plan (residential and business) all came with at least one public IP (though not guaranteed to be static)

    Thus far I have only encountered two ISPs that provide their customers with private IP's (not routable via the Internet) and charge a bogus additional fee to customers who need a routable IP for their use. These are not necessarily static IPs (no guarantee its going to stay the same). To the best of my knowledge Comcast still assigns public IPs to their modems.

    If I had to guess, I would say you probably don't have the modem configured correctly -- it needs to have PPTP enabled (sometimes the modems refer to this as PPTP, GRE, GRE 47, or simply VPN).

    It has been my experience that most modems from ISPs are garbage. I typically DMZ the modem to the router and let the router (which actually behaves correctly 99% of the time) to handle the configurations I want to change.

    Good luck,
    JZ

  8. #8
    If my only option is TWC Cable, Is that a monopoly or I have alternatives? like DSL? if yes, which one is more professional with real IP address etc ?

  9. #9
    Join Date
    Jun 2002
    Location
    Waco, TX
    Posts
    5,292
    if only here for a few months....expect to pay $$$$$ for anything.

    Places here want contracts, FIOS will be a non starter even if in your area, cable will probably have no intro prices, dsl same.

    'Dallas' is a broad area, you may have many options like ATT DSL, and many other phone companies depending on city.

  10. #10
    With TWC cable do you have to pay for modem they bring you or it's free and included?

    I want to buy my own cable modem. Anyone know about this?

    - Can I connect to service myself without waiting for visit from technician in this case?
    - If you can buy your own which one is the better?

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