Some people might be thinking 'here we go again' after reading the title. I've been wanting to write a review for a long time but it got left behind due to work.
I signed up with VPSLatch on 1-Oct-2010 after being with several other unmanaged VPS providers and with reseller accounts, and for the reason that i will not have time to look into matters as much as i could before.
I haven't depended heavily on VPSLatch's support dept. as much as others b'cos i know my way around things and i try to keep my system stock. So for the tickets i've submitted they responded in a timely manner and issues were resolved quickly.
The hiccup i had with them is last month, for some reason the DA licence i had was not renewed and took a little bit of time to resolve. And the DC's maintenance had an issue on my container which took 1hr 15mins to get back online.
Other than that everything is pretty rock solid for me. I only have 5 sites which doesn't even generate 1gb/mo in traffic. So it's more than enough to meet my demands. And the speeds are good for me and has ~15 hops to Sri Lanka.
I've attached the uptime reports from 3 different monitors for you to see the stats.
All in all a hats off to VPSLatch for a good service. I hope this