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  #1  
Old 01-11-2003, 03:58 AM
DarktidesNET DarktidesNET is offline
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Question to Hosts


One of my providers ended up failing to update my new base IP to my cPanel license and it has expired. For over 5-6 hours now my users have been without cPanel.

I have no ETA on when it will be fixed, or nothing. I made a post on the forum explaining what happened and saying it should be fixed soon (which I hope).

But they are majorly upset because not only does cPanel not work but email don't either.

What if anything can I personally do to go about getting this resolved or finding out more information besides from the hoster. I want something like ETA before it works etc ....

I prefer to be honest with my clients versus "It's being worked on" which don't tell them anything..

Thanks.

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What does one host say to the other? "(HostA) Want to go see a movie?" "(HostB) Sure, can your parents drive?"

I'm premium, and no, I did not have to pay $6 a month to figure that out.



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  #2  
Old 01-11-2003, 04:41 AM
DarktidesNET DarktidesNET is offline
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Nevermind... resolved now.

Thanks anyways. =)

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What does one host say to the other? "(HostA) Want to go see a movie?" "(HostB) Sure, can your parents drive?"

I'm premium, and no, I did not have to pay $6 a month to figure that out.

  #3  
Old 01-11-2003, 02:33 PM
ATST ATST is offline
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You should have been told email will work without cpanel.
You just need the code, and they should have given it to you to use in the meantime.

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I know ***** ripped off everybody else, but they wouldn't do it to me.
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  #4  
Old 01-11-2003, 02:41 PM
johnallen johnallen is offline
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Join Date: May 2002
Location: Minneapolis
Posts: 339
Some of the cpanel license resellers are kind of flakey.

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