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  1. #1
    Join Date
    Jul 2002
    Location
    Missouri
    Posts
    2,504

    Question to Hosts

    One of my providers ended up failing to update my new base IP to my cPanel license and it has expired. For over 5-6 hours now my users have been without cPanel.

    I have no ETA on when it will be fixed, or nothing. I made a post on the forum explaining what happened and saying it should be fixed soon (which I hope).

    But they are majorly upset because not only does cPanel not work but email don't either.

    What if anything can I personally do to go about getting this resolved or finding out more information besides from the hoster. I want something like ETA before it works etc ....

    I prefer to be honest with my clients versus "It's being worked on" which don't tell them anything..

    Thanks.
    What does one host say to the other? "(HostA) Want to go see a movie?" "(HostB) Sure, can your parents drive?"

    I'm premium, and no, I did not have to pay $6 a month to figure that out.

  2. #2
    Join Date
    Jul 2002
    Location
    Missouri
    Posts
    2,504
    Nevermind... resolved now.

    Thanks anyways. =)
    What does one host say to the other? "(HostA) Want to go see a movie?" "(HostB) Sure, can your parents drive?"

    I'm premium, and no, I did not have to pay $6 a month to figure that out.

  3. #3
    Join Date
    May 2002
    Location
    Michigan
    Posts
    1,799
    You should have been told email will work without cpanel.
    You just need the code, and they should have given it to you to use in the meantime.
    DANG DANG! DANG!!™
    I know ***** ripped off everybody else, but they wouldn't do it to me.
    "When you use bottom feed for bait, you are only going to catch bottom feeders."
    "You do what you are, and you are what you do."

  4. #4
    Join Date
    May 2002
    Location
    Minneapolis
    Posts
    339
    Some of the cpanel license resellers are kind of flakey.
    Dot Simple LLC
    aim: johna11en | yah: johna11en | msn: johna11en@hotmail.com | e-mail

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