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  1. #1
    Join Date
    Jul 2002
    Location
    Austin, TX
    Posts
    1,099

    * HostGator.com is Hiring Technical Support Reps and System Administrators

    HostGator.com Is Hiring!

    DO NOT PM. PLEASE MAKE SURE TO FOLLOW THE INSTRUCTIONS BELOW AND SUBMIT YOUR APPLICATION VIA THE LINK

    Position: Technical Support Representative I Please go to http://www.hostgator.com/jobs.shtml to apply today!!!

    HostGator is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the world's leading web hosts and provide exceptional customer service on a consistent basis. HostGator currently has openings on the day, night and graveyard shifts in its Houston or Austin, Texas locations.

    Job Description:

    1. Front line support via live chat and telephones.
    2. Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
    3. Provide technical support for level one escalation issues via helpdesk.
    4. Performs miscellaneous job-related duties as assigned.

    Required Skills:

    * Excellent written and verbal communication skills in the English language.
    * Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
    * Outstanding customer service skills and a dedication to the customer service experience.
    * Dependable to be at work during assigned shifts and to complete work as expected.
    * Knowledge of FTP, DNS, cPanel and WHM preferred.
    * Ability to multitask and meet specific goals set by supervisors and management.
    * Experience with documenting procedures.
    * Ability to troubleshoot basic web hosting and technical procedures as needed.



    Position: Linux System Administrator I-III Please go to http://www.hostgator.com/jobs.shtml to apply today!!!

    HostGator is seeking talented and motivated individuals looking to pursue a career in Linux system administration at one of the world's leading web hosting companies. HostGator currently has openings on the day, night, and graveyard shifts in its Houston and Austin, Texas locations. Relocation assistance will be happily provided to candidates who meet the requirements and are willing and able to perform the following job description.

    Job Description:

    1. Providing technical support for Level I-III issues via helpdesk and the telephone.
    2. Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues.
    3. Providing fellow system administrators and support representatives with technical support and guidance.
    4. Assisting clients in transferring accounts to HostGator.s servers.
    5. 1.Installing, configuring, and maintaining services such as Apache, MySQL, and Exim across thousands of servers.

    Required Skills:

    * Excellent written and verbal communication skills in the English language.
    * Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
    * Outstanding customer service skills and a dedication to the customer service experience.
    * Dependable to be at work during assigned shifts and to complete work as expected.
    * Advanced knowledge of cPanel/WHM control panel.
    * Advanced knowledge of the Linux operating system.
    * Knowledge of bash and Perl shell scripting.
    * Advanced knowledge of Exim.
    * Advanced knowledge of Apache.
    * Flexible schedule.
    * Understanding of PHP and HTML.

    Some of the benefits offered by HostGator:

    * Free lunch provided daily to employees
    * Competitive compensation
    * Up to 3 weeks paid vacation
    * Relaxed, but professional environment
    * Flexible scheduling
    * No dress code
    * Medical/Dental/Vision packages available
    * Life insurance packages available
    * Relocation assistance for those who qualify
    * Company outings (ex. Paintball)
    * HostGator fitness gym
    * Game Room with a air hockey, ping pong and pool table

    Pictures of our NEW Austin, TX Office: http://blog.hostgator.com/newsletter/austinpics/

    Thank you!
    HostGator.com - A worldwide leader in Shared, Reseller, VPS and Dedicated Server Hosting.

  2. #2
    Join Date
    Sep 2010
    Posts
    40
    Hello,

    Are these openings only for US citizens? Are you looking for remote administrators as well?

  3. #3
    Join Date
    Jul 2002
    Location
    Austin, TX
    Posts
    1,099
    All positions are on site in Austin, TX or Houston, TX. Thanks!
    HostGator.com - A worldwide leader in Shared, Reseller, VPS and Dedicated Server Hosting.

  4. #4
    Join Date
    Nov 2009
    Posts
    333
    id apply if i didnt already work there lol
    TuneMyBox.com - Providing top quality admin services for linux servers. Mysql/Performance/Security/DDos Mitigation and More! Get a quick and painless quote for any job Here!
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