Results 1 to 5 of 5
  1. #1
    Join Date
    Mar 2009
    Posts
    428

    VPS: General PTR Question

    Hi,

    My VPS provider recently switched my IP (they said it was something on their end). Everything is fine but when I look (via intodns) at my sites, I see that the:

    "Reverse MX A records (PTR)" points to a domain that isn't mine or related to me.

    1) Does this mean there's a problem with the IP?

    2) I've read other threads here on WHT that seem to say that it's simply a matter of telling your provider and having them make the correction. Is this accurate?

    3) Currently mail for me and all of my clients is running PERFECTLY with no problems. Is there any issue with leaving this as it is?

    4) If they do make the change to my correct domain name, will this interfere with my email? I don't want to screw anything up in a system that's really running just fine.

    Thanks in advance.
    Short Hills Design, LLC - Comprehensive Website and Internet Marketing Solutions for Small Businesses and Healthcare Providers
    *** WHT Members Take 10% OFF ***
    www.shorthillsdesign.com

  2. #2
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,200
    It's the rDNS of the last person who used your IP. Just let your provider know you want it updated to your own - having the wrong rDNS sometimes may affect email delivery. Changing the rDNS will not interfere or screw up your email.

  3. #3
    Join Date
    Jan 2010
    Location
    San Francisco
    Posts
    1,799
    It just means the IP was used by someone else before with that rDNS set. Just ask your provider to change the rDNS of your IP to what you want.

    [EDIT]: Orien's too fast.

  4. #4
    Join Date
    Jan 2011
    Location
    Varna, Bulgaria
    Posts
    1,270
    Your VPS provider should have given you access to a control panel. You should be able to change the rDNS from the control panel, and if this doesn't work for whatever reason - open a ticket and ask your provider to change the rDNS for you.

  5. #5
    Join Date
    Apr 2005
    Location
    Raleigh, NC
    Posts
    816
    The owner of your IP address, in most cases your provider, needs to update the PTR record. A simple ticket will do the job, and if it doesn't, I'd advise on searching for a new host

Similar Threads

  1. Managed VPS in EU and general VPS question
    By PlusNames in forum VPS Hosting
    Replies: 7
    Last Post: 01-04-2011, 08:23 PM
  2. Question About IP / General VPS questions
    By albguy in forum VPS Hosting
    Replies: 9
    Last Post: 10-15-2010, 06:15 AM
  3. PTR Record question
    By adamfas in forum VPS Hosting
    Replies: 4
    Last Post: 08-16-2010, 12:45 AM
  4. ptr question
    By Calibaba in forum Hosting Security and Technology
    Replies: 3
    Last Post: 08-02-2008, 06:12 AM
  5. PTR question
    By alger in forum Hosting Security and Technology
    Replies: 7
    Last Post: 03-16-2006, 04:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •