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  1. #1
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
    173

    WHMCS Plugin/Script - Mass Mail Clients

    Hi

    I need someone to create a script in WHMCS using the mass mail feature.
    I need to be able to filter the clients to those that do not currently have an active product or service with my company.
    WHMCS does not currently allow you to do this.

    I'm looking for this ASAP. Please PM me or add me to MSN ([email protected]) if you can do this.

    Thanks!

  2. #2
    Join Date
    Aug 2008
    Location
    San Francisco
    Posts
    2,410
    What version are running? It already has that functionality.

  3. #3
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
    173
    Version: 4.4.2
    I've also checked with WHMCS themselves and they've confirmed it doesn't currently have this feature.
    You cannot email clients that do not have an active service. By this I mean the ability to email clients that a) have inactive services b) do not have any services.
    It appears that you can, but it doesn't let you.

  4. #4
    Join Date
    Aug 2008
    Location
    San Francisco
    Posts
    2,410
    To clarify, you want to mass mail clients who are not yet registered with your company? The feature doesn't exist likely since it is prone to abuse.

    To each his own though.

  5. #5
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
    173
    No.
    I want to email clients that do not currently have an active service with my company.

    It should therefore select clients that:

    a) are registered but do not have any services (past or present)
    b) are registered but previous services are now inactive

  6. #6
    Join Date
    Aug 2008
    Location
    San Francisco
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    2,410
    Gotcha, see my screenshot for existing customers who no longer have an active service. Don't see an option for people who are simply just registered unless you do a general mass email.
    Attached Thumbnails Attached Thumbnails 2011-03-11_1915.png  

  7. #7
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
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    Yup and that's the thing that I need that WHMCS currently doesn't provide

  8. #8
    It does provide it just as pictured above.

    Clients >> Mass Mail Tool >> Product / Service

    Then just select all statuses except active.

  9. #9
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
    173
    Selecting an inactive service implies that they've had a service previously.

    This is not what I want and WHMCS definitely does not provide this feature.

  10. #10
    Join Date
    Jul 2009
    Location
    Indiana
    Posts
    2,193
    Why don't you run a script using the whmcs api that closes out unused accounts, then only send the mass mail to closed accounts? Then you run the script in reverse and re-open the accounts.
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  11. #11
    Join Date
    Mar 2006
    Location
    UK, North East
    Posts
    173
    I have found a coder to do this. Thanks to all who contacted.

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