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  1. #1

    Someone from Liquidweb here..

    I have a question...
    Last edited by Barcelona12; 03-11-2011 at 08:19 AM.

  2. #2
    Join Date
    Sep 2008
    Location
    Sydney Australia
    Posts
    580
    Im sure there would be someone from liquidweb at their site.

  3. #3
    Join Date
    Feb 2010
    Location
    England, UK
    Posts
    537
    Yup --> http://www.webhostingtalk.com/member.php?u=332333

    Though WHT is NOT a helpdesk for hosts, you'd be better contacting them directly for help.

  4. #4
    that is certainly an option - but I thought it might be a good idea to get a personal contact from here...

  5. #5
    Join Date
    Feb 2010
    Location
    England, UK
    Posts
    537
    Quote Originally Posted by Barcelona12 View Post
    that is certainly an option - but I thought it might be a good idea to get a personal contact from here...
    I'm sure that's fine, as long as your issue is not urgent

    Here is another rep --> http://www.webhostingtalk.com/member.php?u=148601

  6. #6
    thanks for the contact - thats what I was looking for!

  7. #7
    looks like he didnt care to respond to my PM even though he was here today

  8. #8
    Join Date
    Feb 2010
    Location
    England, UK
    Posts
    537
    Quote Originally Posted by Barcelona12 View Post
    looks like he didnt care to respond to my PM even though he was here today
    May I ask the nature of your question? if it's sales/support related then you are probably better using Liquid Web's ticket system.

  9. #9
    Join Date
    Apr 2010
    Location
    Lansing, MI
    Posts
    422
    Quote Originally Posted by Barcelona12 View Post
    I have a question...
    Hi there,

    Sorry I missed this before now. You can either email me directly (benny at liquidweb .com) or you can give us a call/livechat/email to our support system and anyone should be able to answer your questions.

    As was indicated by other members, using our support system is generally much more reliable and quicker.
    Benny Crampton
    Liquid Web - Dedicated Hosting with Heroic Support
    StormOnDemand - Flexible Cloud Hosting Infrastructure
    1-800-580-4985 | Twitter: @liquidweb | @StormOnDemand

  10. #10
    Join Date
    Feb 2003
    Location
    NY
    Posts
    11,521
    Quote Originally Posted by EmuHost-Pete View Post
    Im sure there would be someone from liquidweb at their site.
    Why didn't you go directly to liquidweb if you had a question? You shouldn't rely on them to answer a forum .. yes it's a common area where people go, but if it was a question directly for them, why not go directly to them? This isn't WebhostingtalkLiquidWeb.com last I checked.

  11. #11
    I am in contact with Travis - and I am aware that this is not the helpdesk

    Sorry for that!

  12. #12
    Join Date
    Apr 2010
    Location
    Lansing, MI
    Posts
    422
    Quote Originally Posted by Barcelona12 View Post
    I am in contact with Travis - and I am aware that this is not the helpdesk

    Sorry for that!
    No problem! Glad you got ahold of one of us.
    Benny Crampton
    Liquid Web - Dedicated Hosting with Heroic Support
    StormOnDemand - Flexible Cloud Hosting Infrastructure
    1-800-580-4985 | Twitter: @liquidweb | @StormOnDemand

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