Ordered server management few months ago. On the good side fast service, did everything. On the bad side, their install of nginx crashed, shutting the web services down. With that and a hack on a customers account(I cleaned that) I decided to cancel. They then started trying to charge my credit card every month for services I didnt receive. Now They have dinged my credit and sent a credit agency after me. My screwup for not following through more, but if someone stops paying me for hosting and has canceled, I dont send agencies after them -- let alone keep trying to charge them. I will be disputing the charge, and I do hope they follow through on the threat to sue me so I can show the judge the paperwork on the cancellation. All in all the service was pretty good, just watch out when you cancel!