Hi All.

Give your clients the service they deserve, without breaking the bank. SupportPRO.com offers outsourced customer service by help desk, email and live chat for web hosting companies. We also offer server administration and maintenance services.

SupportPRO.com is a US based company with our own support center in India. This enables our clients to obtain the cost advantage of an offshore support team with superior technical and language skills. At the same time you also have the peace of mind of a Chicago management team to handle critical issues and support.
We have been supporting hosting companies and data centers for the last 8 years and we know thing or two about helping hosting businesses succeed. For example, technical support for your hosting business is always transparent. This means that your clients will come to know the excellent support they receive as your company, never knowing that SupportPRO is your secret weapon for attending to them 24 hours a day. SupportPRO remains behind the scenes servicing your customers as if they were our own.

All of our support packages include our commitment to excellence as well as:

24 X 7 Support
Transparent service
Cost-effective and flexible pricing structures
Prompt answers from patient and friendly SupportPRO technicians
Service from highly skilled and experienced engineers

Stop using your valuable time to answer endless help desk tickets and focus your attention on growing your business like you always dreamed!

Transparent Hosting Customer Support Plans

We have two types of support plans for your hosting business; Ticket Blocks and Server plans. Choose the best plan that suits your business needs today.

Customer Technical Support – Ticket Blocks and Server Plans

All Plans Include:

a) Support for any number of servers
b) Support for any number of domains
c) 24 hours, 7 days a week support.
d) Less than 30 minutes average response
e) 6 hour average resolution for even the toughest issues
f) Support for pre-sales customers

We also offer live chat support and server administration and maintenance services.

SupportPRO is now offering a two week FREE trial to all new customers. Talk to our sales consultants or give me a call at (847)717-7647 to talk about a custom plan that fits your business needs today.

Signup for a free trial at: http://www.supportpro.com/signup.php

Thanks and I hope to hear from you soon!

Jon Skulemowski