I would say avoid them at any cost, I ordered the server from them 2 days back, instead of 24 hr guaranteed delivery it took them two days to deliver the server, but my username and password doesnt work (I know my username and password correctly) and if I ask them for help, they keep saying "Send the clear short note and documents via mail if you need your username"
I tried to told them soo many times that I have my username already with me and it is a problem on their end but they keep sending my standard reply.
Lesson learned: I should not have brought from them after reading soo many negative reviews.
Both myself and a friend use Server4You's vServers and are very happy with them. He is actually moving to one of their dedicated servers. They offer great quality, are cheap, but it comes at an expense. I say that their support sucks and is virtually non-existant, but my friend says they're not bad. If you're looking for quality, I think that they definitely provide server quality. At their prices, if you need support, just hire a management company.
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Only tried ServerLoft, have multiple servers with them at the moment, support is swift and good, and have not had any hardware issues, If you ask them for Software or OS related things they will more or less ignore you or just give you some crap answer, but then again it is a unmanaged provider.
The setup time... Well don't count on it, sometimes it is correct other times it is way off. So be ready to wait for your setup.