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  1. #1

    Thumbs up Essential things to use in your company

    So what does everyone thing is needed to run your company? What are the essential things that are needed.

    For instance?

    Billing software?
    Support software?

    Etc etc... Any ideas?

  2. #2
    Join Date
    Jun 2010
    Modesto California
    With out going into to much detail, I would say a solid infrastructure that is easily scalable.
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  3. #3
    Join Date
    Mar 2003
    Patience. Maturity. Time. Money. Passion.

    You can have all the latest and greatest software in the world but if you lack the above, you're still going to fail. :]
    Patrick William | RACK911 Labs | Software Security Auditing
    400+ Vulnerabilities Found - Quote @ - Security notices for the hosting community.

  4. #4
    Join Date
    Apr 2009
    New York
    Personally I believe you need:
    1. WHMCS/Billing System
    2. Live Chat System
    3. Good support team
    4. Money
    5. Proper Marketing

  5. #5
    Join Date
    Mar 2004
    Quote Originally Posted by FernGullyGraphics View Post
    With out going into to much detail, I would say a solid infrastructure that is easily scalable.
    I agree with this, and also on the people and processes side. Ensure that from the start, you have processes in place so things are easy to scale as a company grows.

    There's a book I like that goes over this concept in a more general case (like not specific to hosting companies), called E-Myth Revisited.

    So for example, even if you're only one person right now, you should still use some type of CRM, and document all processes as you establish them. It will make things go much more smoothly when you grow, and also help if you are ever acquired.

  6. #6
    Join Date
    Jan 2002
    A well thought out plan.
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  7. #7

    I think the first things that you have to think is the Data Center or any other company your server will be place on... Because without a good DC (ex: data lost, often server down,etc...), all other things will be useless..
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  8. #8
    Join Date
    Aug 2010
    Passion to operate the business and operate the business, effectively.

    On a second note, always have a backup of everything. Backup plan, backup data, backup infra, backup hardware, backup cash and so on. It saves a lot when you're in trouble, and they do arise, always.
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  9. #9
    Join Date
    Jul 2007
    Ashburn, VA
    A plan for every type of (worst-case) scenario.
    Backups -- backups of EVERYTHING!
    Preetam Jinka

    Isomerous - High performance web services for business and individuals.
    Bitcable Colocation, KVMs, cPanel hosting, Oracle expertise, and more.

  10. #10
    Join Date
    Aug 2010
    Berkshire, UK.
    Business Plan.

  11. #11
    Quote Originally Posted by FernGullyGraphics View Post
    With out going into to much detail, I would say a solid infrastructure that is easily scalable.
    An Infrastructure where you need to hire specialist, responsible and competitive persons for each job.

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