Seeking level1/2 representatives -- immediate opening for night & day
Level 1 / 2
Fused Network is seeking level1 / level2 support representatives for shared, semi-dedicated & dedicated web hosting. Applicants should have some familiarity with the web hosting industry, preferably with experience in the following:
* Previous support role held
* Familiarity with cpanel with experience using it as an end-user
* Familiarity with content management systems, blogs and other end-user software (primarily open source) doesn’t hurt
* Knowledge / understanding of linux filesystem permissions.
Assets, but not required:
* MySQL familiarity. Experience with SSH & *nix based systems. Any code knowledge considered a large asset (PHP, perl, python, BASH)
We’re rapidly growing, scaling up from 150 sites hosted to over 5,000 in two years time.
Your job description would include primarily supporting clients with software related issues (content management systems, blogs, etc.) and basic billing related requests and questions. For the most part you’ll be involved in engaging our community through communication methods, forums, blogs & helping new clients get started using our services.
A great attitude is a must and a strong desire to help people with whatever they’re doing is key. Think you’d like to join our strong, growing team?
Fire your resume to [email protected] and we’ll get back to you. Throw ‘support representative’ in the subject line.
Note this position is contract based for 3 months.
David Web hosting by Fused — For businesses with more important things to do than worry about their hosting.