Results 1 to 6 of 6
  1. #1

    anyone worked with XeSupport

    We are looking for an outsourced support for helpdesk, live chat and if possible phone.

    Has anyone worked with XeSupport? Need to hear the positives and negatives.

  2. #2
    Join Date
    Jun 2008
    Location
    In Dreams
    Posts
    659
    hello,
    yes i did. i ll advise you to just stay away.
    they are advertising on the site 25 min response time but they take over 17 hours to reply tickets and its normal for them...
    with them you ll get nothing but lose your clients.

  3. #3
    thank you for letting me know. Is there a company you would recommend?

  4. #4
    Join Date
    Apr 2009
    Location
    inside wht
    Posts
    716
    Here is one more post with some other reply, check it
    24x7 PRO-ACTIVE SERVER MANAGEMENT | OUTSOURCED WEB HOSTING SUPPORT
    Now Available The first Support Brand for Startup Hosting Companies

    Sales : sales @ syslint.com | Skype us : SyslintSkype | Call us : (+91)6007799

  5. #5
    Quote Originally Posted by Fakher View Post
    hello,
    yes i did. i ll advise you to just stay away.
    they are advertising on the site 25 min response time but they take over 17 hours to reply tickets and its normal for them...
    with them you ll get nothing but lose your clients.
    We have a 25-minute average response time guarantee. If you are not receiving this, please contact us immediately
    XeSupport - Premier American-Based Outsourced Support and Server Management Solutions
    25-minute response time guarantee for you AND your customers!

  6. #6
    Sorry dude i have no experiment about it.

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