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  1. #1
    Join Date
    Mar 2011
    Posts
    14

    Angry Modern-Help.com Is Fraud (Plesk Offical Certified Reseller)

    Hi,

    Modern-Help.com is Offical Certified Reseller

    Owner: Joshua Bowen


    Proof:
    Code:
    http://www.modernbill.com/resellers/certified/modernhelp.php
    Basically i have bought plesk billing full customation for $170 using paypal from his site Modern-Help.com, i was told it will take 72 hours to complete, i have been waiting for 2 weeks. he alway (online chat) offline or away, no emails, no communication at all, i have tried to ring him from my house in the UK, he never answered.

    http://i53.tinypic.com/652vea.jpg


    Finally i realized that i have to open dispute with paypal. but paypal said:

    Dear zaid,

    We have concluded our investigation into your case:

    Case ID: PP-001-195-362-961
    Transaction Date: 9 Jan 2011
    Transaction Amount: -$170.00 USD
    Seller's Email: [email protected]
    Seller's Name: Joshua Bowen

    Unfortunately, we were unable to resolve this claim in your favour because
    the item purchased was virtual or intangible. As a result, we have not
    taken any action against the seller at this time but we have noted your
    dissatisfaction in the seller's record for future reference.

    If you still have concerns about this transaction, we encourage you to
    continue to work directly with the seller for an amicable resolution.

    Thank you,
    Jack
    Protection Services Department

    PayPal refused to give refund. I dont know what to do, i wounder if parallels can do something if not, where do i report it to, Please help me out.


    Regards

  2. #2
    Join Date
    Aug 2008
    Location
    San Francisco
    Posts
    2,410
    I've personally filed a few FTC complaints against a few companies, didn't hear back right away but always got a response. Then again, it was much more than $170 but it's worth a shot.

    https://www.ftccomplaintassistant.go...d.aspx?Lang=en

    Otherwise, the Attorney General of WV.

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