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Thread: KnownHost VPS Review
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03-03-2011, 05:31 PM #1Web Hosting Master
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- Oct 2010
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KnownHost VPS Review
I signed up for a KnownHost VPS on 10/17/10. I received immediate notification of the sale and the VPS was provisioned within a few hours if I remember correctly. It wasn't very long at all before I could log in and start making a mess of things.
All I can say is that KnownHost offers great service and support. The only time my sites have been down during the last 4 1/2 months is when I was the cause.
My WordPress and Joomla sites have never been down and they load fast, as well as the admin back end responding quickly to commands.
Even though my VPS is fully managed, I still like to get in there and "tweak" things and often mess things up. Every time I do, KnownHost has responded to my support tickets within 15 minutes, often within 5 minutes, and fix whatever I break. I don't mind the ticket only support as it works and works quickly.
I have put support through it all during the past few months and they have been more than gracious. Want WHMCS, don't want WHMCS, need SSL, don't need SSL, want sites to have dedicated IP, never mind change it back, made changes to php.ini and now my sites are down, I did it again please fix it, terminate account as I want to try another host reseller, wait that didn't work out so I want to keep the account open, install this software for me, create a cron job for me, I've jacked my VPS please restore from backup, I've really jacked my VPS please re-provision the VPS... KnownHost has been there every time and has never skipped a beat.
The best part is that a couple of months after signing up for the account, The KnownHost Santa gave me 256MB more RAM, more disk space, and more bandwidth at no additional cost.
I have not had a VPS with another host to compare service and support but based on my experience so far with KnownHost, I really don't need to look elsewhere. I know when I have a good thing.Last edited by TheJoker; 03-03-2011 at 05:44 PM.
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03-03-2011, 05:37 PM #2Web Hosting Guru
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- Oct 2008
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- 280
That is an awesome review! Great job KnownHost!! Keep up the good work!
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03-03-2011, 05:41 PM #3Web Hosting Master
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- Jan 2010
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Sounds like you've really worked their support. Crack that whip.
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03-03-2011, 05:41 PM #4Junior Guru Wannabe
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- Mar 2011
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- 54
This has been a great review, Joker. It has really boosted my confidence in taking up a VPS with KnownHost
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03-03-2011, 06:04 PM #5Newbie
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- Mar 2011
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- 16
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03-03-2011, 06:15 PM #6Web Hosting Master
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- Oct 2010
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I have their VS3 package.
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03-03-2011, 06:34 PM #7ShillBuster
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- Jun 2003
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- Spain
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Great review! Agree 100%.
I keep the support team busy too......not because I break things.....but because I don't know how to do anything!
Rachel's my favourite I have to say!
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03-03-2011, 07:19 PM #8Retired Moderator
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- May 2006
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- San Francisco
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Splendid review; I expect no less from KH.
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03-03-2011, 07:36 PM #9WHT Addict
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- Oct 2010
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+1 to KH no doubt about it. great review.
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03-03-2011, 08:24 PM #10Junior Guru Wannabe
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- Jan 2011
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- 35
I think I'm moving my sites to KH soon. Too many people happy with that provider.
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03-03-2011, 09:18 PM #11Newbie
- Join Date
- Feb 2011
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- 10
I have a Knownhost VPS package for some of my websites. I really am super impressed with the customer service. They usually respond back to me within minutes of my ticket submission
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03-03-2011, 11:00 PM #12WHT Addict
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- Nov 2007
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- 154
Thanks for the review. I've heard great things about them. I am planning on using them later on for my projects.
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03-03-2011, 11:26 PM #13Temporarily Suspended
- Join Date
- Jun 2007
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- USA
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- 55
up to now, I have 3 months experienced, everything go smoothly.
Plus 10/10 for the best customer service
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03-04-2011, 02:21 AM #14Newbie
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- Feb 2011
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- 8
I absolutely 100% agree what you said! Knownhost is very very reliable!
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03-04-2011, 02:54 AM #15Aspiring Evangelist
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- Mar 2010
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- /global/asia/vn
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KH is one of the best Managed VPS Provider here I was quite happy with them.
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03-05-2011, 07:19 AM #16Newbie
- Join Date
- Jan 2011
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- 12
I noticed Knownhost are now displaying a number you can call them on. Sure, it's only sales and not support, but it's piece of mind you know you can actually talk to someone at their company.
Another reason tempting me to Knownhost!
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03-05-2011, 10:10 AM #17Web Hosting Evangelist
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- Mar 2005
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- Michigan, USA
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- 529
Great review, I have been thinking about moving to KnownHost once I get more traffic.
The Mc Nation: Your Complete Minecraft Resource Guide!
Now Featuring Xenforo 2!
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03-05-2011, 10:18 PM #18Temporarily Suspended
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- Mar 2011
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- 15
1 vote from me for Knownhosts customer service
Recommend for future use
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03-06-2011, 07:21 AM #19Web Hosting Master
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- Jan 2006
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Thanks everyone for the kind words. We take this business seriously so it's nice to hear such feedback.
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03-07-2011, 07:40 PM #20WHT Addict
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- May 2006
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- Chicago, IL
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Lol, I love the paragraph about support. I will be ordering a KH VPS because of that paragraph alone.
I expect my support needs to be around the same
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03-13-2011, 11:50 AM #21Newbie
- Join Date
- Aug 2007
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- 21
KnownHost Managed VPS Specialists
Toll Free: (866)-332-9894
Follow us on Twitter: @KnownHost
Fully Managed VPS, Hybrid, and Dedicated Servers
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03-13-2011, 04:54 PM #22Junior Guru
- Join Date
- Apr 2006
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- Bogota, Colombia
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- 215
+1, great support. We have used them for over 3 years.
Hosting and software in Colombia
https://www.soluweb.co
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03-13-2011, 05:40 PM #23Newbie
- Join Date
- May 2010
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- 22
Closing to a year with Knownhost. They are great
I also have stupid tickets but they always put on their professional side and just deal with it Support is just excellent.
If anything goes wrong, it's probably me and they are always there to help
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03-14-2011, 10:31 AM #24Newbie
- Join Date
- Aug 2007
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- 21
Last edited by KnownHost-Sales; 03-14-2011 at 10:35 AM.
KnownHost Managed VPS Specialists
Toll Free: (866)-332-9894
Follow us on Twitter: @KnownHost
Fully Managed VPS, Hybrid, and Dedicated Servers
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12-21-2012, 06:10 AM #25Newbie
- Join Date
- Sep 2007
- Posts
- 23
I have been with KH for 3 years so far. In the past, I sometimes felt good, else not. Bad feelings have been come more regularly now. Quality of VPSes are also coming down (I have one VS4 and HY1 at KH). The new Hybrid HY1 which I have order a few days ago has I/O sequential write speed at my node just around 40Mb/s. Too bad and unacceptable.
I am think of moving to another provider. That's why I come back WHT. I would appreciate any suggestion. My VPS requirements are as below:
Good CPU share
1.2GB~1.5GB of RAM
40GB~60GB space
RAID 10
Budget $60~$80
Good network
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