Results 1 to 33 of 33
  1. #1
    Join Date
    Oct 2010
    Posts
    1,784

    KnownHost VPS Review

    I signed up for a KnownHost VPS on 10/17/10. I received immediate notification of the sale and the VPS was provisioned within a few hours if I remember correctly. It wasn't very long at all before I could log in and start making a mess of things.

    All I can say is that KnownHost offers great service and support. The only time my sites have been down during the last 4 1/2 months is when I was the cause.

    My WordPress and Joomla sites have never been down and they load fast, as well as the admin back end responding quickly to commands.

    Even though my VPS is fully managed, I still like to get in there and "tweak" things and often mess things up. Every time I do, KnownHost has responded to my support tickets within 15 minutes, often within 5 minutes, and fix whatever I break. I don't mind the ticket only support as it works and works quickly.

    I have put support through it all during the past few months and they have been more than gracious. Want WHMCS, don't want WHMCS, need SSL, don't need SSL, want sites to have dedicated IP, never mind change it back, made changes to php.ini and now my sites are down, I did it again please fix it, terminate account as I want to try another host reseller, wait that didn't work out so I want to keep the account open, install this software for me, create a cron job for me, I've jacked my VPS please restore from backup, I've really jacked my VPS please re-provision the VPS... KnownHost has been there every time and has never skipped a beat.

    The best part is that a couple of months after signing up for the account, The KnownHost Santa gave me 256MB more RAM, more disk space, and more bandwidth at no additional cost.

    I have not had a VPS with another host to compare service and support but based on my experience so far with KnownHost, I really don't need to look elsewhere. I know when I have a good thing.
    Last edited by TheJoker; 03-03-2011 at 05:44 PM.

  2. #2
    Join Date
    Oct 2008
    Posts
    280
    That is an awesome review! Great job KnownHost!! Keep up the good work!

  3. #3
    Join Date
    Jan 2010
    Location
    San Francisco
    Posts
    1,799
    Sounds like you've really worked their support. Crack that whip.

  4. #4
    Join Date
    Mar 2011
    Posts
    54
    This has been a great review, Joker. It has really boosted my confidence in taking up a VPS with KnownHost

  5. #5
    Quote Originally Posted by TheJoker View Post

    My WordPress and Joomla sites have never been down and they load fast, as well as the admin back end responding quickly to commands.
    Hi, what is your KH VPS(1,2,3,...)?

  6. #6
    Join Date
    Oct 2010
    Posts
    1,784
    I have their VS3 package.

  7. #7
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Great review! Agree 100%.

    I keep the support team busy too......not because I break things.....but because I don't know how to do anything!

    Rachel's my favourite I have to say!

  8. #8
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,200
    Splendid review; I expect no less from KH.

  9. #9
    +1 to KH no doubt about it. great review.
    indonesia store Indonesia Clove Store
    indonesian coffee

  10. #10
    Join Date
    Jan 2011
    Posts
    35
    I think I'm moving my sites to KH soon. Too many people happy with that provider.

  11. #11
    I have a Knownhost VPS package for some of my websites. I really am super impressed with the customer service. They usually respond back to me within minutes of my ticket submission

  12. #12
    Thanks for the review. I've heard great things about them. I am planning on using them later on for my projects.

  13. #13
    Join Date
    Jun 2007
    Location
    USA
    Posts
    55
    up to now, I have 3 months experienced, everything go smoothly.

    Plus 10/10 for the best customer service

  14. #14
    I absolutely 100% agree what you said! Knownhost is very very reliable!

  15. #15
    Join Date
    Mar 2010
    Location
    /global/asia/vn
    Posts
    434
    KH is one of the best Managed VPS Provider here I was quite happy with them.

  16. #16
    I noticed Knownhost are now displaying a number you can call them on. Sure, it's only sales and not support, but it's piece of mind you know you can actually talk to someone at their company.

    Another reason tempting me to Knownhost!

  17. #17
    Join Date
    Mar 2005
    Location
    Michigan, USA
    Posts
    523
    Great review, I have been thinking about moving to KnownHost once I get more traffic.
    Michigan Photo Blog: Photos From Around Michigan!

  18. #18
    Join Date
    Mar 2011
    Posts
    15
    1 vote from me for Knownhosts customer service

    Recommend for future use

  19. #19
    Join Date
    Jan 2006
    Posts
    1,915
    Thanks everyone for the kind words. We take this business seriously so it's nice to hear such feedback.

  20. #20
    Join Date
    May 2006
    Location
    Chicago, IL
    Posts
    172
    Lol, I love the paragraph about support. I will be ordering a KH VPS because of that paragraph alone.

    I expect my support needs to be around the same

  21. #21
    Quote Originally Posted by Valderrama View Post
    I noticed Knownhost are now displaying a number you can call them on. Sure, it's only sales and not support, but it's piece of mind you know you can actually talk to someone at their company.

    Another reason tempting me to Knownhost!
    Actually we've "always" had a phone number for Sales and Billing. Maybe it wasn't as obvious in the past but since day one we've had the same identical number.
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Follow us on Twitter: @KnownHost
    Fully Managed VPS, Hybrid, and Dedicated Servers

  22. #22
    Join Date
    Apr 2006
    Location
    Bogota, Colombia
    Posts
    195
    +1, great support. We have used them for over 3 years.
    Hosting and software in Colombia
    www.soluwebcolombia.com

  23. #23
    Closing to a year with Knownhost. They are great

    I also have stupid tickets but they always put on their professional side and just deal with it Support is just excellent.

    If anything goes wrong, it's probably me and they are always there to help

  24. #24
    Quote Originally Posted by tobaria View Post
    +1, great support. We have used them for over 3 years.
    Time flies when your having fun. It's a pleasure working with you as you already know. All of us at KnownHost appreciate your continued business.
    Last edited by KnownHost-Sales; 03-14-2011 at 10:35 AM.
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Follow us on Twitter: @KnownHost
    Fully Managed VPS, Hybrid, and Dedicated Servers

  25. #25
    I have been with KH for 3 years so far. In the past, I sometimes felt good, else not. Bad feelings have been come more regularly now. Quality of VPSes are also coming down (I have one VS4 and HY1 at KH). The new Hybrid HY1 which I have order a few days ago has I/O sequential write speed at my node just around 40Mb/s. Too bad and unacceptable.

    I am think of moving to another provider. That's why I come back WHT. I would appreciate any suggestion. My VPS requirements are as below:
    Good CPU share
    1.2GB~1.5GB of RAM
    40GB~60GB space
    RAID 10
    Budget $60~$80
    Good network

  26. #26
    Join Date
    Sep 2007
    Posts
    355

    Lightbulb

    Quote Originally Posted by vnmarser View Post
    I have been with KH for 3 years so far. In the past, I sometimes felt good, else not. Bad feelings have been come more regularly now. Quality of VPSes are also coming down (I have one VS4 and HY1 at KH). The new Hybrid HY1 which I have order a few days ago has I/O sequential write speed at my node just around 40Mb/s. Too bad and unacceptable.

    I am think of moving to another provider. That's why I come back WHT. I would appreciate any suggestion. My VPS requirements are as below:
    Good CPU share
    1.2GB~1.5GB of RAM
    40GB~60GB space
    RAID 10
    Budget $60~$80
    Good network
    This is 1.5 years old thread. You may want to open a new thread.

  27. #27
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Quote Originally Posted by vnmarser View Post
    I have been with KH for 3 years so far. In the past, I sometimes felt good, else not. Bad feelings have been come more regularly now. Quality of VPSes are also coming down (I have one VS4 and HY1 at KH). The new Hybrid HY1 which I have order a few days ago has I/O sequential write speed at my node just around 40Mb/s. Too bad and unacceptable.

    I am think of moving to another provider. That's why I come back WHT. I would appreciate any suggestion. My VPS requirements are as below:
    Good CPU share
    1.2GB~1.5GB of RAM
    40GB~60GB space
    RAID 10
    Budget $60~$80
    Good network
    Personally I'd suggest to get your issue escalated to Paul so he can look into the matter.

  28. #28
    Only if they were a bit cheaper, I would've already bought hosting from Knownhost.

  29. #29
    Quote Originally Posted by vnmarser View Post
    I have been with KH for 3 years so far. In the past, I sometimes felt good, else not. Bad feelings have been come more regularly now. Quality of VPSes are also coming down (I have one VS4 and HY1 at KH). The new Hybrid HY1 which I have order a few days ago has I/O sequential write speed at my node just around 40Mb/s. Too bad and unacceptable.

    I am think of moving to another provider. That's why I come back WHT. I would appreciate any suggestion. My VPS requirements are as below:
    Good CPU share
    1.2GB~1.5GB of RAM
    40GB~60GB space
    RAID 10
    Budget $60~$80
    Good network
    This doesn't sound right. Could you please either PM, email (paul_at_knownhost.com) me or just ask for your ticket to be escalated to me so I can check this out? Thank you.

    Regards,
    Paul

  30. #30
    Join Date
    Jan 2006
    Posts
    1,915
    Quote Originally Posted by alhunter717 View Post
    For a Managed VPS these people at Knownhost are very trustworthy. Never been let down yet and judging over the past year they seem to be even better. I told the fella who recommended me to them and he said the same. Thanks Mike!
    Not sure about Mike but thank you! Merry Christmas from all of us at KnownHost!
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Hybrid, and Dedicated Servers

    RocketVPS.com - Premium Unmanaged VPS Hosting

  31. #31
    Join Date
    May 2002
    Posts
    1,046
    It's great reading some "real reviews" here on WHT *inside joke*

    Waiting on those UK/EU servers myself to try them out, with a special discount ofcourse
    If you pay peanuts, you get monkeys.

  32. #32
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Quote Originally Posted by target View Post
    It's great reading some "real reviews" here on WHT *inside joke*
    With reference to the inside joke have you noticed their status change target?

  33. #33
    We have USA VPSs through RocketVPS (a KnownHost company) to offer USA Shared/Reseller hosting to some of our customers who require USA location.

    Uptime and performance is great. We haven't had to use support so can't comment on that. I know RocketVPS are great for unmanaged. No doubt KnownHost managed services are even better!

Similar Threads

  1. My VPS review (KnownHost)
    By wat3v3r in forum VPS Hosting
    Replies: 7
    Last Post: 10-27-2010, 06:11 PM
  2. VPS Review: 6+ Months with KnownHost
    By jq3385 in forum VPS Hosting
    Replies: 10
    Last Post: 10-06-2010, 03:53 PM
  3. 17 Month KnownHost VPS Review
    By Bakie in forum VPS Hosting
    Replies: 4
    Last Post: 07-30-2010, 09:23 AM
  4. Review of KnownHost - VPS - The dream
    By sonnypro in forum VPS Hosting
    Replies: 9
    Last Post: 03-01-2010, 03:24 PM
  5. Knownhost Review VPS
    By AlbaG in forum VPS Hosting
    Replies: 16
    Last Post: 12-02-2009, 06:02 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •