Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Hostmatix

[chra]

Where did they go? Does anyone know? I came home today to find out my site was down. Then I tried to go to their website, but I get "page cannot be displayed". I just signed up for a new account with them (December 30). Somebody please let me know what's going on!

[Layer3]

dont know where they went. I have had a account with them since oct.

They have been having a lot problems with my account. I just got upgraded to a faster server...now im down again.

[Artashes]

I have currently two web sites with them. One doesn't work since it is being hosted on their main server with their own site on it.

My other web site works fine however. It is on another server.

I'm sure they are working on it...

[Nikita2oo4]

I'm wondering what is up too because I just signed up with them and was getting everything finally set up with all my sites.

[chra]

Well, I've been following the other thread on this topic. If I understand Mr. Golestan correctly, only Hostmatix and your site are on the same server. If that is the case, I wonder what happened with mine. I've sent him a PM and patiently await his response.

[Amir]

Hello,

A web site is found to be monopolizing the resources available, Hostmatix.com Web Hosting Solutions reserves the right to suspend that site immediately and we have done it immediately.

The user was sending unsolicited messages, causing the server to overload and finally crash. Currently we have un-plugged the server ( Even it's a lost in business and reputation for us, since our own web site is hosted on server matix17 )

We are trying to clean up everything there and re-plug back the server very soon.

Please accept our apologizes for inconvenience you may exprienced.

Pleasure serving you.

[Artashes]

Originally posted by Nikita2oo4
I'm wondering what is up too because I just signed up with them and was getting everything finally set up with all my sites.

Nikita, its not intentional, don't worry! Its just some error, they are probably already working on it. After the downtime talk with them - they will solve any problems with you/your account.

Good luck,

[Artashes]

Originally posted by HeadMaster
The user was sending unsolicited messages, causing the server to overload and finally crash.

I hate spamming!

Mr. Golestan,

You do what you have to do. User sends spam - terminating the account is the right thing to do. You have my personal support, as well as any other web hosting company out there!

Hope everything is back to normal soon.

Best,

[Amir]

Dearest valued customer, Mr. Artashes,

I really appreciate your kind words and continued support toward HostMatix.com.

We are terminating the accounts which are sending SPAM, right away. I believe we will replug the server very soon.

Once again thanks for your support.

From here, I'd like to ask every valued client of HostMatix.com to accept our apologizes. The server should be up in 2-3 minutes.

[Amir]

Hello,

The server is replugged. All the web sites on server matix17 are up and running functionally.

Thanks for your continued patience and support.

[chra]

Thank you, Mr. Golestan!

[ChrisTech]

Anyone know how to tell what server your site is located on? I had some up/down time earlier today, just for a couple min each time, but it would be worth knowing though.

[j3llo]

usually the server will put it in as the realm when you login to your cpanel/whm. im not sure though if your runnin cpanel or not.

[ChrisTech]

I have cpanel, (vertex control panel) I think its ver. 5.3 Not sure offhand dont use it that often, just to check my bw useages.