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  1. #1

    Exclamation burstnet.eu- vps down by 20 hours

    Hi
    My vps is down by 20 hours .
    All services are down including veportal login page
    I sent a ticket but the problem is not resolved : Ticket ID: 2591054
    This is a very long downtime

  2. #2
    Join Date
    Apr 2000
    Location
    Nevada, US
    Posts
    5,433
    Your ticket has been responded to multiple times throughout the day.
    You were notified of the issue, that one of our vps nodes failed, and what we were doing to remedy the situation.
    We are in the middle of restoring services to a new node, and the data copy takes quite some time.
    Posting here does not change the details we have already given you via support ticket, and also via email notifying you of the issue.
    .
    .

  3. #3
    Hi
    Yes, my ticket has been responsed but there was a information about a simple filesystem check, nothing about moving data-restoring services to a new node
    Anyway, your vps service is good, except this incident

    Regards

  4. #4
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    16,087
    Quote Originally Posted by sathost View Post
    Hi
    Yes, my ticket has been responsed but there was a information about a simple filesystem check, nothing about moving data-restoring services to a new node
    Anyway, your vps service is good, except this incident

    Regards
    It happens - hardware fails - it's not a question of if but when. Hopefully Burst's backups of your data are complete and non-corrupted.
    Michael Denney - MDDHosting LLC
    New shared plans for 2016! Check them out!
    Highly Available Shared, Premium, Reseller, and VPS
    http://www.mddhosting.com/

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