We accept PayPal, MoneyBookers, Liberty Reserve and Alert Pay. You can pay by credit/debit card via Paypal or AlertPay.
How is my server monitored?
BetaRack™ uses latest technology available to monitor the servers. Internal and external monitoring systems are implemented for every virtual dedicated server.
How is my server managed?
The virtual dedicated servers come with a best-effort managed support. This means that we will try to provide support with 3rd party applications as well. However, taking into account that there are literally thousands of applications our there we may be unable to provide support with an unknown application. In this case, we will honestly tell you that we cannot help you with a particular application. If you require help with some particular less-known applications please contact our support team in advance.
How many OS reloads do you allow per VDS? Is there any limit?
OS reloads are free of charge and can be done via the control panel. There is no limit on how many OS reloads you can do.
What if I use more bandwidth than allocated to me? What are the overage charges?
Every extra 10GB of bandwidth used are charged at $1
Where exactly are the servers located?
The servers are located in Nürnberg, Germany - Hetzner Datacenter.