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  1. #1
    Join Date
    Jan 2008
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    Michigan
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    Arrow IP Network Reputation Monitoring Software

    I am just wondering if there is a demand from other providers in a product like this? Feedback is welcome.

    We have developed this, along with a number of other do-dads for our own web hosting company. This is something we simply have as an in-house program that gives a twice daily "snap shot" of what is going on with our network. This includes internal, or in the reseller environment.

    It works like this... Currently it is a stand along web application (we are working on integrating into a control panel) where you simply put in all of you ranges. So for a bigger company, it would be like your 8 x /20's for example. For a reseller, it could be your /27, /24, etc.. on down or however you do it.

    You can do this one of two ways. If you are a bigger host looking for a simple "snap shot" that only reports to YOU. You just put in your ARIN assigned IP space. If you are a reseller, you can break this down by CLIENT as a VALUE ADD. Assigning each block of space to that client, and then they would get a daily report on their IP space should something change. It will also ID for you each client in the reports you get.

    We have set our reports to come and noon and midnight. It will send me a copy of all reports the client gets. Plus send me an "administrative report". It gives me two of these. One will show me a client list, and all of their IP space and what is going on with it. The other, will show a break down of any black listings or other issues going on so you see if they are doing something, and any messes you would need to clean up.

    If you have your own routers, you can actually add this into your back end at the router level to turn off the client's ports if they are doing something they shouldn't be. That is optional, and still in the final stages of development.

    For us, we actually charge the end user who would like this report sent to them daily an extra fee. They have found it useful, and it helps with client retention. Once they get hooked on the reports, they are not in a rush to run off to another provider who does not offer it.

    We are working on some more things that tie into the network monitor we will roll out later for ourself, but we may consider actually licensing this to others if there was a demand for it. It is more for resellers I suppose than for a bigger corporation who would have some big bucks corporate solution.

    But we've found this an awesome solution for not only controlling any abuse issues BEFORE they get out of hand. But also having some clue what is going on with your clients and network. Which in a reseller environment can be very advantageous. You do not want to be pissing off your upstreams, or risk getting cut off because your client is running bot nets, or racking up other issues.

    While it doesn't prevent the issues completely, what it DOES DO, it give you a 'heads up' to stop it before it gets out of control. We actually use this tool to set abuse policies. If we see this on the report, you get suspended 7 days, etc..

    Any feedback appreciated.
    BLAZINGSWITCH | sales /@/ blazingswitch.com
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  2. #2
    Join Date
    Mar 2010
    Posts
    65
    Other than blacklists, do you report anything else?

  3. #3
    Join Date
    Jun 2010
    Location
    Modesto California
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    Definitely sounds like a helpful tool, demand would all depend on the cost of the service.
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  4. #4
    Join Date
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    Quote Originally Posted by greecejoe View Post
    Other than blacklists, do you report anything else?
    Right now it is broken into two pieces.

    1. It will report on all IP black listings, including SBL's. So whether is it some minor b.s., UCE Protect, SORBS, whatever. You will know about it.

    You can snapshot your whole space just for your knowledge. Or use it like we do on a client by client basis. So each client has a report that comes in daily (assuming changes), and they can get a copy of that report. It also gives you an administrator snap shot listing all clients, and IP change or variance. So you always know what is going on.

    2. We have a second part, not yet full integrated, that would allow for you to scan your servers and clients to make sure they are not running warez, file share, and other b.s.. Basically so you know who you are hosting.

    Either of these are helpful in actually knowing what is going on with your network. Some may prefer NOT to know, and play the Schultz from Hogan's Hereos role (i.e. "I know nothing"). While others can use this for active enforcement to keep their networks cleaned up, or provide VALUE ADD to the end client.

    We are have been building these tools in-house for us. Again, we actually use these to enforce TOS, however you can simply sit back and use passively if you like. So you know what is going on with your clients. We are looking at some additional licensing applications as they could be useful for other web hosting companies who actually DO care what is going on, and do not want to deal with the certain types of clients.

    If there is a market for these, we can simply package them up, skin them, and resell to others. They have been very useful for us. Others may enjoy having them as well.
    BLAZINGSWITCH | sales /@/ blazingswitch.com
    SEO HOSTING | ARIN/RIPE/APNIC | 250+ CLASS-B | CLEAN IPv4 LEASING | 1G UNMETERED
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  5. #5
    Join Date
    Feb 2011
    Location
    UK
    Posts
    52
    Indeed it might be an useful toy.

    "scan your servers and clients to make sure they are not running warez, file share, and other b.s.."

    It will scan also for files/software that might get your IP black listed ( such as darkmailer )?

  6. #6
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    Quote Originally Posted by LateHosting View Post
    Indeed it might be an useful toy.

    "scan your servers and clients to make sure they are not running warez, file share, and other b.s.."

    It will scan also for files/software that might get your IP black listed ( such as darkmailer )?
    Yes it will. It will give you a snap shot of your ENTIRE IP space.

    So you know if you have IP's blacklisted on Baracuda, SORBS, UCE Protect SWIP, SBL's, or any other IP related b.s.. So you can clean that stuff up as a network admin. Or you know what is going on, and can stop it if you want to use as active enforcement.

    The second part has been very helpful in making sure you do not have MP3 and other illegal things that could get you in trouble with the Federalies if U.S. based. You can nip dat in the bud via your T.O.S..
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  7. #7
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    Feb 2011
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    UK
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    The second part looks useful also, but pretty hard to implement. How the software will make the difference between legal MP3/other copyright files and illegal ones? Or it will just be a scan ( find ) fallowed by a report.

  8. #8
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    Quote Originally Posted by LateHosting View Post
    The second part looks useful also, but pretty hard to implement. How the software will make the difference between legal MP3/other copyright files and illegal ones? Or it will just be a scan ( find ) fallowed by a report.
    It simply scans for 'suspect'. You would have to manually review, and make a judgement call.

    Keep in mind, some would simply like to 'know' what is going on from behind the scenes. Others can use for active enforcement for T.O.S.. That part is really up to you.

    What we have found on some of our budget plans is that it helps to sort the dirty from the clean. So we do not have to be as concerned about abuse in that regard. Low cost plans are great for business. But you can't have all kinds of hackers, ddos, file shares, and so forth screwing up your quality clients.
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