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  1. #1

    Cpanel Login Certificate Errors

    Hello every body

    I just need your advice to how to manage this error as Some customers have issues with getting SSL certificate warnings when trying to login and access Cpanel, or even webmail.

    The security error which you see is due to accessing a URL in which the name of the site does not exactly match the domain to which we had put on our SSL certificate.

    is there any way to handle this error from my VPS WHM or i have to purchase a certificate

    thanks

  2. #2
    Join Date
    Jul 2009
    Location
    Tangerang, ID
    Posts
    123
    same with me, i'm forced to login cPanel/WHM via 2083:2087 and got SSL certificate warning, hope will find the answer here.

  3. #3
    do you have the ROOT of VPS or Dedicated Server

  4. #4
    Join Date
    Jun 2003
    Posts
    364
    Hi,

    You only have four options:

    1. Tell them to use non-secure ports (bad idea)
    2. Tell them to ignore the warning (less bad than the first)
    3. Create a self-signed certificate and show them how to import your CA certificate. (less bad than the former)
    4. Purchase an SSL certificate. (Best solution)
    Common sense is not so common.

  5. #5
    Join Date
    Jul 2009
    Location
    Tangerang, ID
    Posts
    123
    Quote Originally Posted by Storm911 View Post
    do you have the ROOT of VPS or Dedicated Server
    i'm using vps

    Quote Originally Posted by Xous View Post
    Hi,

    You only have four options:

    1. Tell them to use non-secure ports (bad idea)
    2. Tell them to ignore the warning (less bad than the first)
    3. Create a self-signed certificate and show them how to import your CA certificate. (less bad than the former)
    4. Purchase an SSL certificate. (Best solution)
    so far i'm ignoring the warning, is it bad? i mean is it bad for my vps security or my computer security?

  6. #6
    Join Date
    May 2009
    Location
    US
    Posts
    2,502
    Quote Originally Posted by lxspcby View Post
    same with me, i'm forced to login cPanel/WHM via 2083:2087 and got SSL certificate warning, hope will find the answer here.
    You need to install a SSL certificate for cPanel/WHM, or disable force SSL in "Tweak Settings".

  7. #7
    Join Date
    Sep 2006
    Location
    The Not So Deep South
    Posts
    929
    Also, when clients access cPanel via their domain on the SSL port, they will still get a warning even if you were to purchase a cert for the server itself. Say they use https://mydomain.com:2083 but you have a cert installed for https://myvps.someotherdomain.com:2083
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  8. #8
    Quote Originally Posted by lxspcby View Post
    i'm using vps



    so far i'm ignoring the warning, is it bad? i mean is it bad for my vps security or my computer security?
    RapidSSL are very cheap now so you may as well just purchase one.

  9. #9
    Join Date
    Apr 2010
    Location
    North Carolina
    Posts
    430
    Quote Originally Posted by mitgib View Post
    Also, when clients access cPanel via their domain on the SSL port, they will still get a warning even if you were to purchase a cert for the server itself. Say they use https://mydomain.com:2083 but you have a cert installed for https://myvps.someotherdomain.com:2083
    If they don't include the s in the https:// part it will redirect to the correct domain unless otherwise set. example: http://clientdomain.com:2083 will redirect to https://vps.yourdomain.com:2083 or whatever subdomain the ssl cert is made for.

  10. #10
    Join Date
    Sep 2006
    Location
    The Not So Deep South
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    Quote Originally Posted by dmmcintyre3 View Post
    If they don't include the s in the https:// part it will redirect to the correct domain unless otherwise set. example: http://clientdomain.com:2083 will redirect to https://vps.yourdomain.com:2083 or whatever subdomain the ssl cert is made for.
    I believe WHM will redirect, I'd just want to test it out before telling clients that as I recall in the past always getting an error when going to the SSL port without https:// or did you mean to say goto port 2082 which is the non-SSL port?
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  11. #11
    Join Date
    Apr 2010
    Location
    North Carolina
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    Quote Originally Posted by mitgib View Post
    I believe WHM will redirect, I'd just want to test it out before telling clients that as I recall in the past always getting an error when going to the SSL port without https:// or did you mean to say goto port 2082 which is the non-SSL port?
    On my server it redirects to the hostname which is what I have my SSL cert signed for when you go to port 2083 without using https.

  12. #12
    Join Date
    Sep 2006
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    The Not So Deep South
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    929
    Quote Originally Posted by dmmcintyre3 View Post
    On my server it redirects to the hostname which is what I have my SSL cert signed for when you go to port 2083 without using https.
    Yup, tried it out myself just now too, must be one of the newer features I failed to pay any attention to. That wildcard cert is looking much more attractive now.
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