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  1. #1
    Join Date
    Jan 2011
    Posts
    24

    Live Chat System

    I'd like to know what you guys at web hosting talk would recommend for a 'free' live chat system. Also please let me know what you currently use for your company and how it is.

    *EDIT*
    I currently am just using 'Crafty Syntax Live Help' from fantastico de luxe.

    Regards,
    Andrew
    Last edited by FrugalWebTech; 02-21-2011 at 12:54 PM.

  2. #2
    Join Date
    Dec 2010
    Posts
    278
    I use LiveZilla, its nice and simple

  3. #3
    Join Date
    Jul 2009
    Location
    UK
    Posts
    1,308
    For a "free" solution a lot of people suggest Livezilla.

    You can probably guess what I use personally.


    .
    Live Chat Support Software for your Business website - IMsupporting.com

  4. #4
    Join Date
    Jan 2011
    Posts
    24
    I've had troubles downloading Livezilla, I might have to re-try that if many people suggest it. Thank you.

  5. #5
    Join Date
    Sep 2009
    Posts
    1,794
    Livezilla, without a question.
    LVPSHosting.com|Virtual Private Servers|Dedicated Servers|
    Managed Hosting Solution|24/7/365 Support
    Datacentar and servers location: Holland, Europe

  6. #6
    Join Date
    May 2008
    Location
    New York
    Posts
    742
    Another vote for livezilla.
    Ernie - Enzu Inc.| Managed Infrastructure and Cloud Services
    Public & Private Cloud | Hybrid Cloud | Dedicated Servers | VPS | Colocation
    Los Angeles | Dallas | Chicago | Miami | Asia Optimized Network
    Amazing Reseller Program | Ernie.Quick @ enzu.com| 702-965-1615 x 7040

  7. #7
    If you are looking for a free chat software, then of course LiveZilla is the best. However, you can get better and more reliable services than it by paying, like LivePerson.

  8. #8
    We personally use Zopim currently and it works well, it's also a lot more powerful than just a live chat system if you tinker with it a bit. We are however may look for other solutions in the near future but we are quite satisfied with the service Zopim provide right now.

  9. #9
    Join Date
    May 2007
    Location
    God's own country!
    Posts
    654
    Livezilla causes high server load.
    We use both Kayako and Zopim.
    SunShell™ Hosting
    Shared, Reseller, Master Reseller,VPS and Dedicated Server Hosting since 2006

  10. #10
    Livezilla is good one. I think, Kayako and zopim are not free....

  11. #11
    + 1 more to LiveZilla.

  12. #12
    Join Date
    Dec 2005
    Location
    I'm Lost...Help
    Posts
    895
    Quote Originally Posted by qualityhostings View Post
    Livezilla causes high server load.
    We use both Kayako and Zopim.
    That all depends on your server settings within Livezilla. The new Kayako is one of the worst when it comes to resource usage. It is a very demanding system.

    Livezilla is probably the best free solution. I have tested several different paid and free systems and Livezilla's features and reliability beat them all.
    Kevin Kopp - MonsterMegs Business Class Hosting Services
    Pure SSD Powered Shared, Reseller, and Enterprise Hosting Solutions
    US & NL Locations :: [US] PhoenixNAP | [NL] EvoSwitch Datacenters

  13. #13
    Join Date
    May 2007
    Location
    God's own country!
    Posts
    654
    Quote Originally Posted by Kevin K View Post
    Livezilla is probably the best free solution. .
    True.
    Op, If you are looking for free solution, livezilla is best. And my vote goes to kayako if you are looking for paid.


    PS: I am still using kayako old version.
    SunShell™ Hosting
    Shared, Reseller, Master Reseller,VPS and Dedicated Server Hosting since 2006

  14. #14
    Yup, LiveZilla is so far the best which we have tried.
    Tweakservers : SmarterTools | Paessler PRTG | MalwareBytes | Avast Antivirus | Mailenable
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  15. #15
    Join Date
    Jul 2009
    Location
    UK
    Posts
    1,308
    Quote Originally Posted by Kevin K View Post
    That all depends on your server settings within Livezilla. The new Kayako is one of the worst when it comes to resource usage. It is a very demanding system.

    Livezilla is probably the best free solution. I have tested several different paid and free systems and Livezilla's features and reliability beat them all.

    Just out of interest, what features beat them all?
    "reliability" I suppose depends on what you run it on surely?
    Live Chat Support Software for your Business website - IMsupporting.com

  16. #16
    Join Date
    Apr 2007
    Location
    India
    Posts
    28
    I have used Kayako earlier and found it to drop chats especially when there are multiple chat requests.

    Now i am using Stardevelop Live Messenger and it works great :-)

    Thank you
    Seo Web Hosting - Different C-Class Ips, Multple Locations, Seo Dedicated / VPS Servers Available..
    FFmpeg Enabled Plans, Seo Hosting [Different C-Class Ips], 24 Hour Live Chat & Ticket Support.

  17. #17
    Zopim is another free live chat solution that's incredible easy to setup.
    AVAILHOSTING.COM - The Hosting Specialists. 99.9% Uptime Money Back Guarantee.
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  18. Another vote for LiveZilla, works well and the price is hard to beat.

  19. #19
    Join Date
    Mar 2010
    Location
    Chennai, India
    Posts
    286
    Another vote for zopim
    HostASP.NET offers Affordable, Reliable ASP.NET Web hosting India / USA | Linux plans, Hyper-V Virtual dedicated servers (VPS)

  20. #20
    Join Date
    Oct 2010
    Location
    Brazil
    Posts
    96
    Livezilla.. the Champion! No doubt!

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