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  1. #1
    Join Date
    Aug 2010
    Posts
    1,892

    Anyone with hosteurope.de

    Hey guys i just started using hosteurope.de and my life has changed for the worst (not even worse)

    Anyone else using them? Please how is their service for you?


    hosteurope.de is their URL
    mission critical!

  2. #2
    Join Date
    Aug 2007
    Location
    Belgium
    Posts
    4,183
    Why are you staying with them if you are not happy there?
    www.InstantDedicated.com - Online in no time
    Dedicated Servers in [EU] Netherlands with DAILY support, also on weekends
    DDOS Protected network - 100% Money Back if it doesn't work for you
    Streaming / IPTV allowed | Up to 10 Gbit ports | 100% Network Uptime

  3. #3
    Join Date
    Dec 2007
    Posts
    234
    More details ? Been with them for ~2 months had no issues except their support is way too slow

  4. #4
    Join Date
    Aug 2010
    Posts
    1,892
    Quote Originally Posted by ServerBoost View Post
    Why are you staying with them if you are not happy there?
    I just activated my server with like 2 weeks ago, and they shut my server down twice already because there a redirecting hack on one of my websites; they are really weird over there. Sent me the warning in German and before i knew what was going on my server was down. They turn off servers like child's play there.

    And am already planning moving to another host in the next week if everything goes well. Probably their twin(not really) company Hetzner also in Germany. Just can't resist their pricing, very tempting i will say.
    Last edited by nokia3310; 02-19-2011 at 09:16 PM.
    mission critical!

  5. #5
    Join Date
    Sep 2010
    Location
    NL / US
    Posts
    57
    So this is more just a warning to other users then?

    Hopefully they will notice this and come and sort things out for you.

    Have you tried all methods, email, phone, support ticket (additional methods like skype/msn/irc?).
    1Gbps Dedicated Servers - 1GigE (1000Mbit) Dedicated port.
    Unmetered Bandwidth | Instant Setup Dedicated Servers, Xen & OpenVZ VPS
    100% Owned Equipment
    - EvoSwitch, Netherlands
    www.RapidSpeeds.com

  6. #6
    Join Date
    Aug 2010
    Posts
    1,892
    Quote Originally Posted by RapidSpeeds View Post
    So this is more just a warning to other users then?

    Hopefully they will notice this and come and sort things out for you.

    Have you tried all methods, email, phone, support ticket (additional methods like skype/msn/irc?).
    After calling back several times, almost 10 times i was able to talk to a better customer rep who actually helped me get the server back online. The other reps don't care at all and very rude too. Very rude i repeat.

    Everything is fine now at least i can backup and move elsewhere ASAP.
    mission critical!

  7. #7
    I have not tried them yet but i don't like such servers with poor support team. I always prefer to buy a server from companies which have live support specially if i want fully managed server. Fully management without live support means nothing.

  8. #8
    Join Date
    Dec 2010
    Location
    Good question
    Posts
    693
    Awful support team, the servers and bandwidth is top-notch though.

  9. #9
    Join Date
    Aug 2010
    Posts
    1,892
    Quote Originally Posted by Wintereise View Post
    Awful support team, the servers and bandwidth is top-notch though.
    Did you use them before?
    mission critical!

  10. #10
    Join Date
    Dec 2010
    Location
    Good question
    Posts
    693
    Quote Originally Posted by nokia3310 View Post
    Did you use them before?
    How else would I be saying that?
    If you need an IP or something to verify, here -> 83.169.23.34


    And as for the reason I left them, my 12 months contract was over and I didn't feel like getting another VPS for an year. Got a dedi instead, though, not with them this time.

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