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  1. #1

    Unhappy Started web hosting business in UK | Help needed

    Hi,

    I just started a small hosting business from home, things are going according to plan apart from speed connection.

    Details

    - Server (Quad-core 4* 2.4GHz, 10GB Ram, 147GB HHD).
    - Plesk for Hosting, WHMCS for managment.
    - Speed Connection 50MB (Virginmedia)(50Mbps down, 4Mbps up)

    Speedtest.net stataic (48.29Mbps down | 4.38Mbps up)


    But the site is loading so slow, UK2.net advised me to upgrade my connection speed.

    ** I'm using 1 ip address, router is connected to server, 2 PCs using DHCP

    I rang virginmedia to upgrade my connection (50Mbps down 50mbps up)but they were asking for 17K per year (min 5 years contract) which is impossible

    I wounder if 4.38Mbps up is fast enough to keep running my sites.


    Server is turned off for the past few weeks

    Am running my sites from reseller account ($24.99per month)

    I need the following informaion if possible;

    What speed connection do i need (What is the min UP/Down Speed)

    What is the cheapest and fastest connention available in Manchester/UK that i could use for my hosting business



    Any advise will be helpful

    Thanks

  2. #2
    Running a hosting operation out of your home generally isn't a good idea. Unless you're willing to invest in the hardware, infrastructure and scalability that a datacenter provides--your best bet is to colocate your machine somewhere. Backup power, dedicated IP addresses, replacement hardware on standby, reverse DNS, these are just a few things to be thinking about.

    4.38Mbps upstream is barely anything. You won't be able to support more than a handful of concurrent users while maintaining acceptable page load times. If any of your customers host videos, then you'll be in even worse shape.

    I'd say that being able to burst 100Mbit/s is a minimum. You want to be able to handle random spikes in traffic without degrading page load times.
    Last edited by AvailHosting-Jeff; 02-15-2011 at 11:32 PM.
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  3. #3
    Join Date
    Feb 2010
    Location
    England, UK
    Posts
    537
    Quote Originally Posted by AvailHosting-Jeff View Post
    Running a hosting operation out of your home generally isn't a good idea. Unless you're willing to invest in the hardware, infrastructure and scalability that a datacenter provides--your best bet is to colocate your machine somewhere. Backup power, dedicated IP addresses, replacement hardware on standby, reverse DNS, these are just a few things to be thinking about.

    4.38Mbps upstream is barely anything. You won't be able to support more than a handful of concurrent users while maintaining acceptable page load times. If any of your customers host videos, then you'll be in even worse shape.

    I'd say that being able to burst 100Mbit/s is a minimum. You want to be able to handle random spikes in traffic without degrading page load times.
    Completely agree with this. I'm wondering OP, is there a specific reason you decided to have the server at home? Did you research this before going ahead?

    I wounder if 4.38Mbps up is fast enough to keep running my sites.
    Short answer is no, your going to find that sites will be painfully slow. If your going to put customers on this server, then I cannot begin to tell you how many problems your going to face.

    The only way I see you getting anywhere near decent upload speed (which is the main factor here) is getting a leased line, which is going to cost around (based in the quick research I have just done) around 2-3K for installation and setup of the line, and then anything from 500-1,500 per month.

  4. #4
    Join Date
    Aug 2010
    Location
    Berkshire, UK.
    Posts
    161
    You are running a hosting company from a Virgin Media line?!

    Are you mad, the ammount of downtime they have and do have is unbelivable. Aswell as peak period slow downs. (I have VM in 2 residental properties.)

    For just a extra few quid go and stick that server into a datacenter, proberly cost you between 50/100 per month depending on the power usage of your server. Then depending on the company you will have 100mbit connection or 1GigE.

    There is many companys here in the UK that can provide colocation at a great number of facilitys over the country so search about and see which one suits you but please do not trust VM with your business. (ignoring the speed issues).

    Regards

  5. #5
    Join Date
    Apr 2008
    Location
    Newcastle upon Tyne, UK
    Posts
    81
    Best advice would be to take a reseller account, or if you feel you will be able to get customers quickly a VPS or dedicated server might be more appropriate. Just remember that not all reseller accounts are created equal, and that if you want more control over the service your clients recieve a dedicated server or colocated server is usually the best way to go...

    Running from a residential line is a VERY bad idea.

    Hope this helps,

    Jon
    Virgo Networks - High Quality UK Web Hosting & Network Services, from Newcastle and the North of England.
    Standard & Reseller packages available.
    UK based support from experienced technical staff.
    Competitive pricing & caring service.

  6. #6
    Join Date
    Jan 2005
    Location
    In your server
    Posts
    2,679
    Fist off, you are more than likely breaking the TOS/AUP with virgin media.

    Secondly, what are you doing for redundant connectivity, UPS etc etc. Running servers from home is a very very bad idea. The only time i ever have a server powered up at home is for testing before sending to DC or to use as a test environment at all.
    If you need help about anything to do with WHT, check out the Helpdesk

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