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  1. #1
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    VPS Latch Slow Loading, High Load etc

    Hello,

    Yes, another VPS Latch thread.

    I signed up for a VPS mid-end January as they were running an offer that I could not match anywhere else. Their support seemed good and knew what they were talking about. So I dived in.

    I've received excellent support and after-sales service from them however, the VPS itself has lacked in terms of performance, speed and high server load, cpu usage etc. Not caused by myself.

    They have blamed this due to having a few Joomla sites on the server however this has not been a problem at previous providers (future hosting, ezpzhosting, quickvps).

    I have logged about 3 tickets over the course of being a customer with VPS Latch regarding these issues and have talked with Adam several times over IM about this tna nothing has changed.

    I dont like to write bad reviews or give negative feedback but I feel I need to vent this somewhere and hope that VPS Latch will do something about this as I dont want to go through the hastle of having to move providers yet again.

    Thats that for now.
    CMC Design
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  2. #2
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    How many Joomla sites are you running?

    As an indicator, I've got about 80 on one of my KnownHost VPS's (768MB).....and I've had up to 130 on one of my FutureHosting VPS's (2048MB).
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  3. #3
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    Only vpslatch can help you.

    Maybe ask them to move to another vps node?
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001
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  4. #4
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    I'm sure that Adam will be by soon as he is an active member here. Hopefully he can take another look and get something resolved for you.

    Do the sites have a lot of extensions installed, or is it just a clean install of Joomla? Extensions can decrease performance greatly if they have poorly written queries.
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  5. #5
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    I had VPS Latch at one point. Adam and his team are great at answering questions and helping out!
    ~*Kellie*~
    Freelance Web Designer
    Kozbe Designs (coming soon)
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  6. #6
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    Quote Originally Posted by net View Post
    Only vpslatch can help you.

    Maybe ask them to move to another vps node?
    That should mean they oversell ...
    If you pay peanuts, you get monkeys.
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  7. #7
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    about 15 joomla sites. all quite small.
    CMC Design
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  8. #8
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    Do you have a ticket number I can lookup?
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  9. #9
    You get what you pay for. I had server performance reminding me of the late 90's. Sad but true (yes I like metallica). http://www.youtube.com/watch?v=l8BRbM52gpc haha

    TIA
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  10. #10
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    Ticket ID: #721231
    CMC Design
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  11. #11
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    I'd suggest not to look extremely low budget host. Always we read "you get what you paid for", this is the reality.
    Start Learning Linux Environment------------
    Hosted on...
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  12. #12
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    Quote Originally Posted by sheba59 View Post
    You get what you pay for. I had server performance reminding me of the late 90's. Sad but true (yes I like metallica). http://www.youtube.com/watch?v=l8BRbM52gpc haha

    TIA
    wasn't that funny ....
    do want to read some more truth

    http://www.webhostingtalk.com/showthread.php?t=957440
    http://www.webhostingtalk.com/showthread.php?t=1020068
    http://www.webhostingtalk.com/showpo...22&postcount=4
    http://www.webhostingtalk.com/showthread.php?t=957440
    http://www.webhostingtalk.com/showpo...17&postcount=8
    http://www.webhostingtalk.com/showthread.php?t=960517
    http://www.webhostingtalk.com/showthread.php?t=1019208
    http://www.webhostingtalk.com/showpo...7&postcount=13
    http://www.webhostingtalk.com/showpo...5&postcount=31
    http://www.webhostingtalk.com/showthread.php?t=976866
    http://www.webhostingtalk.com/showpo...04&postcount=4
    http://www.webhostingtalk.com/showpo...46&postcount=5
    http://www.webhostingtalk.com/showthread.php?t=1019833
    http://www.liberilibri.com/vpslatch-...ting-solution/
    http://48horasweb.com/vpslatch-review
    http://www.vpslatch.net/forum/thread...great-price.7/
    http://www.vpslatch.net/forum/thread...recommended.9/
    http://www.vpslatch.net/forum/thread...nd-co-vpsl.17/
    http://www.vpslatch.net/forum/threads/amazing-job.18/
    http://www.vpslatch.net/forum/thread...mmendation.10/
    http://www.vpslatch.net/forum/thread...nd-service.21/
    http://www.webhostingtalk.com/showth...12#post7211612
    http://www.webhostingtalk.com/showthread.php?t=957440
    http://lochaber.wordpress.com/2010/0...slatch-review/
    http://www.webhostingtalk.com/showthread.php?t=1001456

    i guess should be enough for you for today
    Last edited by Fakher; 02-15-2011 at 10:56 AM.
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  13. #13
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    Just had a reply back from support saying:

    'I have optimized your apache and mysql configuration files to keep the load balanced. Please check from your end and get back to us if you are still facing the load issues.'

    This seems to be the same response I keep on getting. It works ok for a bit and then goes pearshaped again.

    Will see..
    CMC Design
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  14. #14
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    Quote Originally Posted by sheba59 View Post
    So you spend the time to post those reviews and leave out all the negative ones? There are some real world examples of bad service too yet you focus on just the positive ones. Go waste someone else's time as your biased based on your last post. There are just as many bad reviews on WHT and coming from my experience they are not too good. If they didn't let me down I'd say they are good but I got told I was wrong when I knew I was right and a week or two later they admitted it after many others said the same thing on here. They are better then some but not nearly on the caliber of Liquidweb, Knownhost, Servint. Wiredtree. It's a crime to even have them in the same sentence and this is soley based on experience.

    TIA
    and after this you think you have the right poke you nose in each VPSLatch thread?
    ok you order a service with them, you were not happy you posted your review.thats it your job is done. thank you, you may go now.
    did the OP asked your opinion here, that you have already posted thousand times here at WHT.

    ok now calm down
    Last edited by Fakher; 02-15-2011 at 12:00 PM.
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  15. #15
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    sheba59 check your PMs please.

    OP we will continue speaking with you in your ticket as you update it. We will also be updating it.
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  16. #16
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    Quote Originally Posted by fakher View Post
    and after this you think you have the right poke you nose in each VPSLatch thread?
    ok you order a service with them, you were not happy you posted your review.thats it your job is done. thank you, you may go now.
    did the OP asked your opinion here, that you have already posted thousand times here at WHT.

    ok now calm down
    This is getting silly fakher! People have a right to post where they want.....the same as you do.
    You're embarrassing yourself and you're actually embarrassing VPSLatch with your obsessive behaviour.
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  17. #17
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    i agree this is a public community and everyone has the right to speak...
    i was doing the same some time ago but i was being pointed out the same way i have done. but thats ok i have no problem with it

    but, repeating your words again and again on the whole community almost in each post you made. even on others thread is not quite ethical, and should be discouraged. Most importantly there is a difference in expressing you self and taunting others.

    read the post below again...
    Quote Originally Posted by sheba59 View Post
    You get what you pay for. I had server performance reminding me of the late 90's. Sad but true (yes I like metallica). http://www.youtube.com/watch?v=l8BRbM52gpc haha

    TIA
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  18. #18
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    I take your point fakher, but everybody has a right to give input in threads. Inevitably some of that input may be at total odds with your experience.

    It's the same with me and KPmedia......if there's a thread about a certain company he'll be there giving a thumbs up.....while I give a thumbs down.
    It doesn't mean either of us is wrong....it's just that we've had a totally different experience with a certain company. And over the years it's become a standing joke between us and we accept each other's POV. Though we'll never agree. Hell will freeze over first!

    And that's the way it is with VPSLatch threads....either a big thumbs up.....or a big thumbs down. Because people can only recount their own experiences.
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  19. #19
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    I'm about to pull a chris crocker here. "leave VPSLatch alone!"
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  20. #20
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    Quote Originally Posted by ninkynonk View Post
    I'm about to pull a chris crocker here. "leave VPSLatch alone!"
    Wow I haven't heard anything about that guy in years. I remember when he was "hot stuff" on YouTube...
    KnownHost Managed VPS Specialists
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  21. #21
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    Are you still experiencing these speed issues even now? I have to admit I was about to buy one from them since they claimed they had fixed the problem, but decided to wait until any bad reviews came out still complaining about speed.
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  22. #22
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    fakher is all over them like a rash on the advertising forums too, it is quite strange behaviour - almost obsessive, and puts me off VPS Latch if anything.

    And for the record, I am a happy customer. But I can certainly see why people would think fahker is paid to advertise VPS Latch, it is certainly how it comes across to me.

    If fahker can post links then so can I.

    http://www.webhostingtalk.com/showpo...8&postcount=10
    http://www.webhostingtalk.com/showpo...4&postcount=16
    http://www.webhostingtalk.com/showpo...5&postcount=18

    Strange for someone who is just a 'satisfied customer' IMO.
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  23. #23
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    Yeah, EHJonathan it brought that same emotion to me. If people don't like a company they can send support tickets to the company and be more productive. Sure it's fine to post a review about a negative experience, but it's not ok to just bash them all the time.
    Last edited by ninkynonk; 02-15-2011 at 02:46 PM.
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  24. #24
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    Quote Originally Posted by ninkynonk View Post
    Sure it's fine to post a review about a negative experience, but it's not ok to just bash them all the time.
    You see this is where all you VPSLatch fans shoot yourselves and the company in the foot.

    As I told fakher.....this is a public forum....and people are entitled to give their POV.....even if it's different to yours. If they choose to give that opinion in different threads, then there's nothing wrong with that. Same as you can give your opinion too.

    As somebody who's not a host (so I'm not bound by the ethics of not openly criticising a competitor) and has no connection with VPSLatch, the whole attitude gives me a very bad vibe about things in general.

    Adam faced the critics head on (and I give him credit for that because others have run and hid in the past)....but some of the other stuff here just puts people off.
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  25. #25
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    Quote Originally Posted by robtuk View Post
    fakher is all over them like a rash on the advertising forums too, it is quite strange behaviour - almost obsessive, and puts me off VPS Latch if anything.

    And for the record, I am a happy customer. But I can certainly see why people would think fahker is paid to advertise VPS Latch, it is certainly how it comes across to me.

    If fahker can post links then so can I.

    http://www.webhostingtalk.com/showpo...8&postcount=10
    http://www.webhostingtalk.com/showpo...4&postcount=16
    http://www.webhostingtalk.com/showpo...5&postcount=18

    Strange for someone who is just a 'satisfied customer' IMO.
    Hello,

    I'm glad that you're happy with our services! I would like to assure you that 'fakher' is a genuine and real client, according to ping the site on his signature is the site hosted with us...

    I understand where you're coming from but I personally would always praise the provider/host I'm satisfied with (In this case we are happy with Hostdime, our upstream provider). Does this mean our reviews of Hostdime are fake? - No, we are a client of hostdime and have many servers with them. Fakher is nothing but a satisfied client and he gives us praise where deserved since we're keeping him happy.

    Thanks for your understanding,
    Adam
    Last edited by VL-Adam; 02-15-2011 at 03:38 PM.
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  26. #26
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    Ok now you, Xtremo are being drastic. I am not even hosted with VPS-Latch. (full disclosure)

    Thanks for your post VL-Adam as well.
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  27. #27
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    Quote Originally Posted by ninkynonk View Post
    Ok now you, Xtremo are being drastic.
    I've been drastic here for 8 years pal.....and all you've done in two months is throw VPSLatch's name into every thread you can.

    Hell....if somebody in General asked for a remedy for impotence you'd suggest VPSLatch!

    I notice, other hosts notice, and other clients notice! And it gives a bad vibe!
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  28. #28
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    well what do you have against them xtremo? I am not just throwing around names. I saw that they offer what a lot of people would seek in a VPS along with KnownHost and a few others. And everyone has a different experience with different companies.
    Something awesome
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  29. #29
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    Quote Originally Posted by XTremo View Post
    I've been drastic here for 8 years pal.....and all you've done in two months is throw VPSLatch's name into every thread you can.

    Hell....if somebody in General asked for a remedy for impotence you'd suggest VPSLatch!

    I notice, other hosts notice, and other clients notice! And it gives a bad vibe!
    LOL That gave me a good little laugh. But I do agree, you really shouldn't tell people not to express their views even if they are negative. Is it illegal or something if someone holds negative views of VPSLatch?
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  30. #30
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    Quote Originally Posted by VL-Adam View Post
    Fakher is nothing but a satisfied client and he gives us praise where deserved since we're keeping him happy
    This is my issue with this: yes, Fakher is a client. However, he is a client that resells a web hosting service from your platform. For him to give a negative review would be equivalent to saying his own service suffers issues, and isn't good enough. So, in other words, it's entirely in his interest to say only good things about VPSLatch and paint his business in the best possible light.

    While I think what essentially amounts to reseller and business-to-business relationship reviews have merit, what I said above is something anyone reading reviews has to keep in mind. This isn't in any way unique to VPSLatch, they just happen to be the favourite topic of discussion around here lately, even giving Burst.NET a run for their money.
    What did you expect was going to happen?
    6sync is where I've made my home ): // @tenkay
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  31. #31
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    Quote Originally Posted by ninkynonk View Post
    well what do you have against them xtremo? I am not just throwing around names. I saw that they offer what a lot of people would seek in a VPS along with KnownHost and a few others. And everyone has a different experience with different companies.
    I have nothing against them at all....my whole point is that Sheba (or anyone else for that matter) has a right to give their opinion....even if it doesn't conform to other's experiences.
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  32. #32
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    Quote Originally Posted by XTremo View Post
    I have nothing against them at all....my whole point is that Sheba (or anyone else for that matter) has a right to give their opinion....even if it doesn't conform to other's experiences.
    Just FYI,

    Jonathan and I have PMed Sheba multiple times to no response.

    He/she has ignored our PMs trying to make things right and also ignored our PMs asking for his/her past VPS IP or customer e-mail... which makes me believe that he/she was not a client in the first place at all.

    Yes - everyone is entitled to their own opinion. I agree with you on that one, but you (XTremo) seem to be bashing anyone that is satisfied with us, yet I see you always praising your provider. You need to accept the fact that your host has satisfied clients like yourself, and we (VPSLatch) have satisfied clients who are willing to praise and defend us anytime because they are happy with our services. Heck, I know I'd be willing to do it for our upstream provider since we're happy with them.

    Thanks.
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  33. #33
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    Quote Originally Posted by ninkynonk View Post
    I'm about to pull a chris crocker here. "leave VPSLatch alone!"
    thats what i my point of view is...
    Quote Originally Posted by robtuk View Post
    fakher is all over them like a rash on the advertising forums too, it is quite strange behaviour - almost obsessive, and puts me off VPS Latch if anything.

    And for the record, I am a happy customer. But I can certainly see why people would think fahker is paid to advertise VPS Latch, it is certainly how it comes across to me.

    If fahker can post links then so can I.

    http://www.webhostingtalk.com/showpo...8&postcount=10
    http://www.webhostingtalk.com/showpo...4&postcount=16
    http://www.webhostingtalk.com/showpo...5&postcount=18

    Strange for someone who is just a 'satisfied customer' IMO.
    In these thread what I am doing just praising my provider..
    nothing else I am not hijacking one's thread to mold his mind to my way, neither i am taunting anyone.
    Quote Originally Posted by XTremo View Post
    You see this is where all you VPSLatch fans shoot yourselves and the company in the foot.

    As I told fakher.....this is a public forum....and people are entitled to give their POV.....even if it's different to yours. If they choose to give that opinion in different threads, then there's nothing wrong with that. Same as you can give your opinion too.

    As somebody who's not a host (so I'm not bound by the ethics of not openly criticising a competitor)
    you are saying this is a public forum and then you are saying no ethics in a public community?

    the post i am referring to is not pointing to any review he is just taunting and nothing else.

    Quote Originally Posted by VL-Adam View Post
    Just FYI,

    Jonathan and I have PMed Sheba multiple times to no response.

    He/she has ignored our PMs trying to make things right and also ignored our PMs asking for his/her past VPS IP or customer e-mail... which makes me believe that he/she was not a client in the first place at all.

    Yes - everyone is entitled to their own opinion. I agree with you on that one, but you (XTremo) seem to be bashing anyone that is satisfied with us, yet I see you always praising your provider. You need to accept the fact that your host has satisfied clients like yourself, and we (VPSLatch) have satisfied clients who are willing to praise and defend us anytime because they are happy with our services. Heck, I know I'd be willing to do it for our upstream provider since we're happy with them.

    Thanks.
    saying it all....
    dual character people are here i must say...
    in public they are green, in private they are red...

    once must get whom m i talking too.
    Quote Originally Posted by dyna! View Post
    This is my issue with this: yes, Fakher is a client. However, he is a client that resells a web hosting service from your platform. For him to give a negative review would be equivalent to saying his own service suffers issues, and isn't good enough. So, in other words, it's entirely in his interest to say only good things about VPSLatch and paint his business in the best possible light.
    now this is philosophy really
    Quote Originally Posted by That Guy View Post
    LOL That gave me a good little laugh. But I do agree, you really shouldn't tell people not to express their views even if they are negative. Is it illegal or something if someone holds negative views of VPSLatch?
    i ll say again there is difference in expressing your self and taunting someone.
    Quote Originally Posted by ninkynonk View Post
    well what do you have against them xtremo? I am not just throwing around names. I saw that they offer what a lot of people would seek in a VPS along with KnownHost and a few others. And everyone has a different experience with different companies.
    Yes ... and you can see many people here posting here and there for their providers... and nothing wrong in it..
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  34. #34
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    Quote Originally Posted by VL-Adam View Post
    Yes - everyone is entitled to their own opinion. I agree with you on that one, but you (XTremo) seem to be bashing anyone that is satisfied with us, yet I see you always praising your provider. You need to accept the fact that your host has satisfied clients like yourself, and we (VPSLatch) have satisfied clients who are willing to praise and defend us anytime because they are happy with our services. Heck, I know I'd be willing to do it for our upstream provider since we're happy with them.
    Very valid point Adam!

    And I will reiterate my point (as I have done on numerous occasions) I have no issue with VPSLatch.

    What I have the issue with is attempts to silence any criticisms i.e.don't post negatively in VPS Latch threads.

    There is a difference between defending a provider that you're happy with, to suggesting any critics do not post in the thread.
    One scenario is listening to an issue, and if it's the case, telling the OP that perhaps he may be at fault....cos it does happen.
    The second scenario is basically telling people their comments are not welcome.

    There's no correlation between me recommending Knownhost, FutureHosting (who somebody accused me of being an employee of), MDD, ASO, or EZPZ......and the silencing of dissidents. I dwell on the positive not the negative.
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  35. #35
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    Quote Originally Posted by sheba59 View Post
    You get what you pay for. I had server performance reminding me of the late 90's. Sad but true (yes I like metallica). http://www.youtube.com/watch?v=l8BRbM52gpc haha

    TIA
    can some please explain where this posts reflects a review for VPSLatch? isn't it a taunt, unethical and immoral act in a public forum where you have the right only to express your point of not to attack or taunt someone...

    and all those who are thinking I am false client
    i would say if they know a little the technology they can get a proof that I am legit client at VPSLatch.

    those who think I am posting here for VPSLatch and getting some thing in return ...
    yes I am getting...
    they are one the best VPS providers here..... and they are giving their best, to keep their clients happy and satisfied.
    and i am one of their proud clients. thats what i am getting.


    other than that i am not expecting any thing else from VPSLatch neither i deserve, coz i am already getting for what I am paying... (the best service ever)

    thank you all
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  36. #36
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    Thread. Way. Off. Course.
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  37. #37
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    Quote Originally Posted by XTremo View Post
    Very valid point Adam!

    And I will reiterate my point (as I have done on numerous occasions) I have no issue with VPSLatch.

    What I have the issue with is attempts to silence any criticisms i.e.don't post negatively in VPS Latch threads.

    There is a difference between defending a provider that you're happy with, to suggesting any critics do not post in the thread.
    One scenario is listening to an issue, and if it's the case, telling the OP that perhaps he may be at fault....cos it does happen.
    The second scenario is basically telling people their comments are not welcome.

    There's no correlation between me recommending Knownhost, FutureHosting (who somebody accused me of being an employee of), MDD, ASO, or EZPZ......and the silencing of dissidents. I dwell on the positive not the negative.
    Please refer to post i quoted above.
    i never tapped anyone from speaking against VPSLatch...
    if this post would have against you my point of view would have been still the same.

    he is posting review or taunting ?
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  38. #38
    Why should I reply to your PM's when you basically called me a liar when I complained about IO issues? Sorry but you wasted 2 weeks of my time and I am not about to even open up a PM where you continue to point fingers. Move on like I did. My experience wasn't good and that's it.

    TIA
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  39. #39
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    Move on ... You said move on, but you are not leaving them alone...
    Quote Originally Posted by sheba59 View Post
    You get what you pay for. I had server performance reminding me of the late 90's. Sad but true (yes I like metallica). http://www.youtube.com/watch?v=l8BRbM52gpc haha

    TIA
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  40. #40
    Join Date
    May 2009
    Location
    US
    Posts
    2,502
    Quote Originally Posted by sheba59 View Post
    Why should I reply to your PM's when you basically called me a liar when I complained about IO issues? Sorry but you wasted 2 weeks of my time and I am not about to even open up a PM where you continue to point fingers. Move on like I did. My experience wasn't good and that's it.

    TIA
    Sheba,

    You are giving people on the board the incorrect image of our company, yet not backing up your claims with a ticket ID, invoice number, or customer e-mail. I'm only asking for something so I can look your account up in the database in order to make sure you were really a client.

    Thanks a lot.
      0 Not allowed!

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