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  1. #1
    Join Date
    Jun 2005
    Location
    Norwich, England.
    Posts
    26

    KnownHost - Any experience or opinions?

    I currently have a $100/month managed cloud VPS with Site5, which despite having a 99.99% uptime guarantee, has been down for almost all of the past three days. As I'm sure you can imagine, I am now looking for another VPS.

    After a bit of searching I found a company called KnownHost. I am considering ordering either their Managed VPS or Managed Hybrid package. Does anyone have any experience with, or opinions of KnownHost?

  2. #2
    Join Date
    Apr 2009
    Location
    New York
    Posts
    925
    Hi Norfstar,

    I am sorry to hear that your cloud VPS with Site5 is down, KnownHost is pretty reputable on here, I've seen some good reviews, do a search through WHT for reviews.

  3. #3
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Do a search.....and all will be revealed!

    To save you the time.....just pull the trigger and sign up!

    Cos quite simply.....if there's anybody better out there I've yet to find them!

  4. #4
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,200
    Ask for your ticket at Site5 to be escalated to management. I'm very surprised that you're experiencing so much downtime there.

    But KnownHost is extremely top-notch.

  5. #5
    Quote Originally Posted by norfstar View Post
    After a bit of searching I found a company called KnownHost. I am considering ordering either their Managed VPS or Managed Hybrid package. Does anyone have any experience with, or opinions of KnownHost?
    Just go for it. You wouldn't be disappointed.

    Knownhost has always been among Top 3 providers (IMO).
    Find solution to every problem ---> Google.com

  6. #6
    Join Date
    Jun 2009
    Posts
    1,219
    Jesus Christ - as the others said: Do a search here, order their service, lean back and enjoy the ride...

  7. #7
    KnownHost, nothing but very good one..
    Have 2 VPS on them.. Very recomended.

  8. #8
    Join Date
    Oct 2008
    Location
    /root/webhosting
    Posts
    884
    Quote Originally Posted by Fastian View Post
    Just go for it. You wouldn't be disappointed.

    Knownhost has always been among Top 3 providers (IMO).
    Yes, they are very good, no doubt about it.
    We have our server with them. Recently we faced a downtime.
    http://forums.knownhost.com/showthread.php?t=2755
    Whenever any problem occurs, PAUL immediately respond on their forum. Just one more reason why I find KnownHost to be the best in the business.
    I like their support and I am happy. If I would be you, I would have gone with KH.
    ██ Website Hosting Mumbai | Web Hosting India
    ██ Web Hosting Unleashed
    ██ cPanel-Softaculous Shared Hosting | 99.9% Uptime
    ██ sales[at]linkwayhosting.com | +91-9930-3388-67

  9. #9
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Quote Originally Posted by troboy View Post
    Yes, they are very good, no doubt about it.
    We have our server with them. Recently we faced a downtime.
    http://forums.knownhost.com/showthread.php?t=2755
    Whenever any problem occurs, PAUL immediately respond on their forum. Just one more reason why I find KnownHost to be the best in the business.
    I like their support and I am happy. If I would be you, I would have gone with KH.
    One of my VPS's is on VZ90 so I was affected....but unlike with most other providers I wasn't worried.
    KH were on it immediately and Paul updated the thread with everything that was happening, so you always knew it was under control.

    There's nothing worse than downtime and no response from the provider....because you haven't got a clue if they've even noticed.
    That's the real test of a Host......the action they take, and the communication they give, if there is a problem.

  10. #10
    Join Date
    Feb 2004
    Location
    Sacramento CA
    Posts
    3,342
    One of the VERY best hosts out there, absolutely amazing up time and support.

  11. #11
    Join Date
    Jun 2005
    Location
    Norwich, England.
    Posts
    26
    Thanks for the reassurance everyone, I'm going to order when I get back in the office Monday monday.

    Quote Originally Posted by Orien View Post
    Ask for your ticket at Site5 to be escalated to management. I'm very surprised that you're experiencing so much downtime there.
    The ticket was with management for a whole day before the server came back up (yesterday, a few minutes after I made the OP in this thread). Mine wasn't the only server down, all their cloud/redundant servers, both shared and VPS were down for a comparable length of time. To their credit, Site5 were very professional and courteous in their communication on the issue, but it was their decision to spend three days trying to fix the problem instead of simply transferring the accounts onto working equipment that I found disappointing.

  12. #12
    Join Date
    Dec 2010
    Location
    on the ninkynonk!
    Posts
    907
    Quote Originally Posted by troboy View Post
    Yes, they are very good, no doubt about it.
    We have our server with them. Recently we faced a downtime.
    http://forums.knownhost.com/showthread.php?t=2755
    Whenever any problem occurs, PAUL immediately respond on their forum. Just one more reason why I find KnownHost to be the best in the business.
    I like their support and I am happy. If I would be you, I would have gone with KH.
    I do admit that looks pretty impressive. updating on the forum with the fsck process is quite nice.
    Something awesome
    coming soon....

  13. #13
    Just signed up with KnownHost today. Hopefully my experience will be great just like others in this forum who have recommended them.

  14. #14
    Join Date
    Sep 2000
    Location
    New York/USA
    Posts
    1,690
    Quote Originally Posted by Orien View Post
    Ask for your ticket at Site5 to be escalated to management. I'm very surprised that you're experiencing so much downtime there.
    Nothing to be surprised about. It's not like Site5 (or any hyped host) is immune to issues:

    http://forums.site5.com/showthread.php?t=30808
    http://forums.site5.com/showthread.php?t=30819

  15. #15
    Join Date
    Jan 2006
    Posts
    1,915
    Quote Originally Posted by kevcam View Post
    Just signed up with KnownHost today. Hopefully my experience will be great just like others in this forum who have recommended them.
    Welcome to KnownHost. Anything you need just let us know. Have a nice day.
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Hybrid, and Dedicated Servers

    RocketVPS.com - Premium Unmanaged VPS Hosting

  16. #16
    Join Date
    Aug 2003
    Location
    Utah
    Posts
    274
    Been with KnownHost for 4 years now. I used to have 2 VPS plans until I transferred one along with 3 other shared hosting plans into one WiredTree Hybrid VPS and faced all of these outages in the last few weeks. So sorry I moved one of my VPS plans now.

    Soo, long story short, I am moving my Hybrid WiredTree plan back to KnownHost and giving KnownHost's Hybrid service a shot.

    Most of KnownHost's network operations are in their Texas datacenter and 80% of their clients use Texas, however, they also have a DC in California that you could choose. I am going to be using both.

    Quote Originally Posted by norfstar View Post
    I currently have a $100/month managed cloud VPS with Site5, which despite having a 99.99% uptime guarantee, has been down for almost all of the past three days. As I'm sure you can imagine, I am now looking for another VPS.

    After a bit of searching I found a company called KnownHost. I am considering ordering either their Managed VPS or Managed Hybrid package. Does anyone have any experience with, or opinions of KnownHost?
    BestVPSReviews.com - KnownHost VPS? Liquid Web VPS? See my personal experience with these hosts.
    Best Web Hosting - The Best Web Hosting Deals and News

  17. #17
    Join Date
    May 2006
    Location
    San Francisco
    Posts
    7,200
    Quote Originally Posted by teck View Post
    Nothing to be surprised about. It's not like Site5 (or any hyped host) is immune to issues:

    http://forums.site5.com/showthread.php?t=30808
    http://forums.site5.com/showthread.php?t=30819
    Of course, not disagreeing with you there. I worked at Site5 last year -- outages that last 3 days aren't common in the least. That's why I was really surprised to hear about this because they do have a good team of people. It appears that they issued a six-month credit to all customers.

    OP: Regardless, I'm sure you'll have a good time at KnownHost. Good luck and keep us updated!

  18. #18
    Join Date
    Jan 2006
    Posts
    1,915
    Quote Originally Posted by HostingDeals View Post
    Been with KnownHost for 4 years now. I used to have 2 VPS plans until I transferred one along with 3 other shared hosting plans into one WiredTree Hybrid VPS and faced all of these outages in the last few weeks. So sorry I moved one of my VPS plans now.

    Soo, long story short, I am moving my Hybrid WiredTree plan back to KnownHost and giving KnownHost's Hybrid service a shot.

    Most of KnownHost's network operations are in their Texas datacenter and 80% of their clients use Texas, however, they also have a DC in California that you could choose. I am going to be using both.
    Thanks for the continued confidence. We won't let you down.
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Hybrid, and Dedicated Servers

    RocketVPS.com - Premium Unmanaged VPS Hosting

  19. #19
    still looking for a vps? btw knownhost is good ppl.

  20. #20
    I vote for knownhost. I've been with knownhost's VPS for 19 months (19 invoices paid ) so far.

    You will get great support from knownhost with very prompt responds to your tickets. The price is also very reasonable and the quality is very good. Just my power panel sometimes malfunction (Five times during my period of 19 months - this should be acceptable). Anyway, it does not affect to my websites at all.

    Should make a try on KH ...
    Last edited by vnmarser; 02-16-2011 at 12:34 PM.

  21. #21
    Join Date
    Jan 2006
    Posts
    1,915
    Quote Originally Posted by vnmarser View Post
    I vote for knownhost. I've been with knownhost's VPS for 19 months (19 invoices paid ) so far.

    You will get great support from knownhost with very prompt responds to your tickets. The price is also very reasonable and the quality is very good. Just my power panel sometimes malfunction (Five times during my period of 19 months - this should be acceptable). Anyway, it does not affect to my websites at all.

    Should make a try on KH ...
    19 months already... Time flies when your having fun. It's good to hear your happy almost 2 yrs later. All of us here at Knownhost look forward to another 19 months+ ..
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Hybrid, and Dedicated Servers

    RocketVPS.com - Premium Unmanaged VPS Hosting

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