Results 1 to 11 of 11
  1. #1

    Thumbs down Terrible Experience with MochaHost - Server down from last 11 days.

    Beware to MochaHost.

    My VPS was not working from starting. i have submitted ticket on 5th feb 2011 and today it 12-Feb-2011. Still there is no any solution for issue. This is not first time.

    They are basters.

  2. #2
    Join Date
    Apr 2009
    Location
    New York
    Posts
    925
    Did they give you any type of response at all?

  3. #3
    Join Date
    Dec 2005
    Location
    I'm Lost...Help
    Posts
    895
    Sorry to hear about your experience. Did you try every possible means to get a hold of them? I see they have live chat online on their website. They also have a phone number 1.888.81.MOCHA.

    I would try all means of contact and see what happens. It could be that the ticket you submitted got missed or misplaced.
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  4. #4

    Thumbs down I tried online chat but they are replied

    They always replied that our administrator will resolve and update your ticket.

    After some time again i am getting ticket reply that they have done and working. But till today i am not able to create a single website from my control panel. How i can sign up any website on this VPS...........

    MochaHost not good at all.. They are dog and beware.

  5. #5
    Join Date
    Oct 2002
    Posts
    5,177
    What website do you host with them?
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  6. #6
    Join Date
    Aug 2007
    Posts
    6,882
    I am really sorry to hear your troubles. But never be abusive mate as this is a public forum. Don't think that I am not able to understand your frustrations.

  7. #7
    Join Date
    Jun 2008
    Location
    In Dreams
    Posts
    659
    Sorry to hear all this..
    but i agree with Matt...

  8. #8
    Join Date
    Dec 2010
    Posts
    9
    11 days?

    I'd move in a heartbeat.

  9. #9
    Sorry to hear this. Hopefully they will agree to refund you at least if this is not resolved.
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  10. #10
    Join Date
    Mar 2008
    Posts
    76
    Sorry to hear about your problems with them. Have you tried calling them?

  11. #11
    Join Date
    Jun 2010
    Location
    Modesto California
    Posts
    6,468
    Quote Originally Posted by hostrequired View Post
    Beware to MochaHost.

    My VPS was not working from starting. i have submitted ticket on 5th feb 2011 and today it 12-Feb-2011. Still there is no any solution for issue. This is not first time.

    They are basters.
    Im not entirely familiar with their services, however I have read a large amount of bad reviews regarding mochahost. Do you know if your VPS is managed or unmanaged?

    Also, when you say the VPS is not working, what exactly is the issue?
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