I have a client who can use SSH/SFTP and log in to cPanel but she is asked to login again when she attempts to access PHPMyAdmin from her cPanel. When she supplies her same credentials PHPMyAdmin rejects them.
I can use PHPMyAdmin when logged in to a different account as a user with the same privileges, and as expected I
I have upgraded her to a normal shell from jail shell, and I have restarted cPanel.
Is there something else I can do?
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I have faced same problem. In bluehost when you enter in PHPMyAdmin section it again ask username and password. The point have to remember here is that username will be your database name not cpanel username while password will be same in both case. My problem has been shoot out when I followed above mentioned steps. Hope it will work for you as well.