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02-05-2011, 05:02 AM #1Junior Guru Wannabe
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Yet another "recommendation" thread
I'm brand new and I've spent all but 5 minutes glancing here and I can already tell this kind of post much annoy the regulars
But here goes...
I've been with the same hosting company FOREVER. I know I pay too much and I've never been thrilled with the customer service or the performance frankly. But there's something to be said for staying power, and they've never gone under or suddenly closed my account or any of the other horror stories I'm sure exist. So I continue to pay my $24.95 a month and use a tiny fraction of the resources offered to me.
But... lately the performance has really suffered and customer service has become nil. Their customer forum has been "temporarily closed" for weeks (if not months - I haven't looked in awhile), their online chat is ALWAYS "offline", helpdesk tickets go completely ignored and any reference to an email or phone number has been removed. I don't like the writing that is on the wall.
So I think its time to move. I think my needs are fairly reasonable and simple.
- I'd like to save some money. Most definately don't want to increase costs. I'm no longer generating ANY money directly (I used to resell space but no longer)
- cPanel is a must because I'm used to it
- I have many unrelated domains. So I still want to treat it sort of like a "reseller" acount even though I own them all. Does that make sense? nothing actually resold, but I want seperate accounts. I currently manage them with WHM.
- Traffic is fairly minimal. That is not a concern unless its really low.
- Storage is nothing remarkable either. I think all my sites in total combine to less than 1GB
- I need dedicated IP for my one secure e-com site
- ssh access is a huge plus. A "must"? Perhaps not... but unless FTP is extremely fast, I'd rather be able to make edits directly and I prefer to do that with a console.
That's about it. I like "budget" or even "cheap" if its reliable and fast-ish. Customer service doesn't have to be OMG-awesome, but they have to respond to trouble when there is some. Very open to suggestions. Thanks.
- Steven
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02-05-2011, 05:54 AM #2Web Hosting Master
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Could you mention what features you need like
- How much bandwidth
- Auto installers
- etc etc...
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02-05-2011, 06:05 AM #3Web Hosting Master
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I'm brand new and I've spent all but 5 minutes glancing here and I can already tell this kind of post much annoy the regulars
Welcome to Webhostingtalk, I do hope you find the forum quite useful, I know I have and never seem to leave it.
But here goes...
I've been with the same hosting company FOREVER. I know I pay too much and I've never been thrilled with the customer service or the performance frankly. But there's something to be said for staying power, and they've never gone under or suddenly closed my account or any of the other horror stories I'm sure exist. So I continue to pay my $24.95 a month and use a tiny fraction of the resources offered to me.
But... lately the performance has really suffered and customer service has become nil. Their customer forum has been "temporarily closed" for weeks (if not months - I haven't looked in awhile), their online chat is ALWAYS "offline", helpdesk tickets go completely ignored and any reference to an email or phone number has been removed. I don't like the writing that is on the wall.
I would say this is your signal to move and or backup your data as soon as possible and then move to a new webhosting provider.
So I think its time to move. I think my needs are fairly reasonable and simple.
I'd like to save some money. Most definately don't want to increase costs. I'm no longer generating ANY money directly (I used to resell space but no longer)
Do not ever hesitate to contact a provider to see if they can make you a deal, it has worked for me and it's a matter of asking, whether it be a yes or a no it cannot hurt to ask.
cPanel is a must because I'm used to it
I have many unrelated domains. So I still want to treat it sort of like a "reseller" acount even though I own them all. Does that make sense? nothing actually resold, but I want seperate accounts. I currently manage them with WHM.
That's easy done and you would definitely be looking at a reseller package to manage this, Croc has outlined the link above so no need for me to re-iterate again.
Traffic is fairly minimal. That is not a concern unless its really low.
Storage is nothing remarkable either. I think all my sites in total combine to less than 1GB
I would also advise to do some research into your provider before choosing, this can save you some headache especially with those fly by night ones that seem to pop up every now and then.
I need dedicated IP for my one secure e-com site
ssh access is a huge plus. A "must"? Perhaps not... but unless FTP is extremely fast, I'd rather be able to make edits directly and I prefer to do that with a console.
Quite a few will outline to you that identification might be required such as a drivers license or even a passport to be provided for this to be enabled on your account - this is done for the protection of the host and the client.
That's about it. I like "budget" or even "cheap" if its reliable and fast-ish. Customer service doesn't have to be OMG-awesome, but they have to respond to trouble when there is some. Very open to suggestions. Thanks.
Question about your budget, what are you seeking in terms of features, or software, site builders, or specific operating systems, Apache/Litespeed? Do you have an overall budget amount such as $10.00 per month or $20.00 per month, do you have any rounded figures on what you might be looking at in terms of diskspace and bandwidth?
Whatever move you make, make sure you always maintain your own backups even if the provider claims to offer them to you! Think about yourself and your files and never trust a provider to manage them for you (or you can, but take precaution).
Good Luck!██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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02-05-2011, 06:26 AM #4Junior Guru Wannabe
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$10 sounds better than $20, but I'm at $25 now... so what's my "budget"? Beats me. I've been out of the game a long time. I imagine costs have come down. $25 was a BARGAIN when I signed up but I think that's probably high in today's world given my requirements, which I think are pretty minimal. So what are they?
Autoinstallers,etc... forget it. They all suck from what I've ever seen and I'm perfectly capable of installing my own packages. I don't need "themes" and what not.
Tech: The latest (stable) PHP and SQL, curl, imagemagick... that kind of thing. pretty basic stuff.
storage: I'm trying to check right now what I'm using but I clicked "login" to WHM about 4 minutes ago and its still waiting (Sigh). Oh, there it goes.. OK, I'm totaling ___ wow... OK, its higher than I thought, but still pretty low. 10gb, 6 of which appears to be backups.
Traffic: all very niche low-volume sites. Total traffic for Jan was 50GB, half of that all from one forum that I can lose (its not mine and they don't pay but I let them stay).
My current plan gives me 1TB and 500GB... so I'm paying $25 and using 1% available storage and 10% bandwidth.
Domains: I'd rather not be limited, but currently I have 17... so something like 25 would be perfectly fine for the foreseeable future.
Emails: Again, I'd prefer "unlimited" but I only probably use about 30 total across all domains. I don't want any silly limits on things like forwards, etc.
Databases: Once again, I see no reason for this to be limited so I'd prefer it not be, but I'm using maybe 10.
- Steven
ps. I'm a dream customer. I don't complain. I stay put. I pay my bills on time. I stuck with my current host going on 13 years now. I'm only leaving because accessing cPanel and WHM has slowed to a crawl (oddly, websites still work fine) and they've ignored a dozen or more tickets. Time to go.
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02-05-2011, 06:35 AM #5Web Hosting Master
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You will find that a lot of providers especially with resellers will provide unlimited in the terms of e-mails, domains, and databases - a lot do provide this in bandwidth and space but we all know how that is an overstatement.
For what you require I think a starter off plan should be foreseeable, most providers will also offer SQL, curl, imagemagik, etc so you should really not have too many issues there as well.
You do sound like the dream customer and I am sure you will choose well, just to give you the starter point, gather around 5-6 providers that you take interest in, research on these providers and narrow your lists down after making contact with the providers in conjunction to your questions and or concerns.
See how quick they re-act, see how well they answer your questions, and keep narrowing your list till you only have one left and that should be the ideal provider, (should be).
In all respect, I wish you well██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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02-05-2011, 06:43 AM #6Web Hosting Master
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1 TB storage with 500 GB b/w is weird. Usually B/w is more than disk.
I agree you can cut down your cost since you are not using much resources.
<<snipped>>Last edited by bear; 02-05-2011 at 08:09 AM.
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02-05-2011, 08:11 AM #7
Thread cleaned of off topic responses discussing private contact (which isn't allowed in any form).
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02-05-2011, 01:17 PM #8Moving the Web Forward
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Are these all your websites? Meaning, do they all require a separate cpanel or are you the only one logging into the cpanel accounts? The reason I ask is you might be able to save some extra money (per month) if you manage all your domains under one cpanel account (as add-on domains).
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02-05-2011, 01:28 PM #9Web Hosting Master
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02-05-2011, 01:33 PM #10Moving the Web Forward
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Looking for an awesome VPS Offer? CLICK HERE
"Knowing is not enough, we must apply. Willing is not enough, we must do." – Bruce Lee
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02-05-2011, 01:39 PM #11Web Hosting Master
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Ok
But if he is having all websites in different cpanels then it will not be very easy for him to put all data under 1 cpanel.
So, your suggestion that he can put data of different cpanels into 1 might result into a nightmare for him while migrating.
One of the reasons is that many scripts, CMS etc store directory path also.
So it is better he migrates them as separate cpanels.
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02-05-2011, 01:44 PM #12Moving the Web Forward
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Looking for an awesome VPS Offer? CLICK HERE
"Knowing is not enough, we must apply. Willing is not enough, we must do." – Bruce Lee
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02-05-2011, 02:03 PM #13Web Hosting Master
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I was very happy at Dathorn.com with the response time to tickets (often under 5 minutes). My sites just got too busy for a shared environment and Andrew there doesn't offer a VPS option.
I moved to MDDHosting, a popular choice here, for a VPS and it's great. He offers reseller plans, and people in his forums seem as happy as the folks here who recommend him. So you might check him out.
I totally understand the desire for a reseller account for your own domains; I much prefer having a separate cPanel for each of my own domains (even though I am a reseller now, I started reselling just because I had space left over after going with a reseller account).
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02-05-2011, 02:05 PM #14Junior Guru Wannabe
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Thanks for the further assistance.
All but one are my website, but i do wish to continue with them as separate "entities" each with their own cPanel. Why? i don't know... its the way I have it now. Also I used to do actual reselling and always figured that's a possibility again at some point.
Thanks for the query though - I know your intent was to help me save some cash and I appreciate that.
- Steven
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02-05-2011, 02:10 PM #15Junior Guru Wannabe
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TY for the suggestions fshagan.
I'll check those out and possibly add them to my list of 6 or so, as Sean suggested.
- Steven
ps. You guys are great. I expected people to answer like, "use Google" or "do your own research, jerk" etc etc
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02-05-2011, 02:17 PM #16Web Hosting Master
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02-05-2011, 04:34 PM #17Disabled
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First of all welcome to WHT!
From my point of view ,you will have to get a reseller account in order to let you use WHM access , i would look away from hosts that will "change to reseller" a shared hosting plan , just to keep it in order, you should get the exact product that you are used to ,and you pay for ,regardless of your system requirements .
also, a nice smooth move would be to go with a company that will migrate your data as part of the initial setup, that can save you a LOT of hassle and downtime in some cases.
before you switch, make sure you have all your domains under your control ( access to the domain registrar ) , and be prepared to change the DNS settings.
also create a backup of your accounts *right now* and download them to your local computer - just in case!
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