i am writing to you here because i still haven't heard from your support team (doesn't necessarily mean you havent responded, my mail service seems to poop out every once and a while) and the bulletin board on your website is not working. ive seen a representative of burstnet post on this forum before, so im hoping i can get somewhere by asking some questions here. maybe clients of theirs might know the answers also
first i should let you know that i was a past truehosting client, and this is why i am asking questions. i have posted previously on this board as ?
1.) why doesnt anything in my control panel work? a couple of things do... but for the most part things are under construction. telnet doesn't work, it says it is loading but never loads.
2.) what is the path to my directories? i don't know if it is:
/home/username/public_html or /home/domainname/public_html
3.) when will your service be fully functional? the control panel is my main concern, since nothing seems to work.
4.) when will your bulletin board be working so i can direct these types of questions there instead of using up space here!?
5.) how are you dealing with the billing issues? i paid for my account with truehosting for the entire year... will burstnet know this or try to bill me some more?
those are the only questions i have. number 5 is the most important, if you will be billing me some more then i dont want your business and will search for a host elsewhere.
thanx, and i hope it wasnt inappropriate of me to post these question here.