Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : VPS provider's nonsense & more...

[danceboysf]

Hey all. As I'm rapidly expanding my business and because of my application's major deployment I'm on a hunt for VPS'es

I've tried literally 100's of providers (most of them are mentioned here - in the offers section) and you'll never guess the only providers that managed NOT to complain. (Just for the records - my actions are 100% legal and don't include any malicious activity like spam, dos, cpu/hdd/network abuse and so on).

I'm using a VERY specific application that requires very litle, but STABLE resources.
For example my app will run for MONTHS on an old dedicated Pentium III with 512MB RAM, or a VPS with good RAM.

Most of the providers i've dealed with do oversell a lot, and an an oversold OpenVZ/Xen VPS with 512MB guaranteed RAM is a recepy for disaster.
The big "problem" is that most providers have BAD RAM on the servers.

After I did test A LOT of providers, both fast and slow, both cheap and expensive (a nice $100 VMWARE VPS with 4GB guaranteed RAM did hold my app. the longest), most of the time I end up with:

1. ECC RAM Errors with support that applies all kind of "nonsense" policy
or
2. Running all nice and good and all of a sudden "you are abusing resources" (0.25 constant CPU load, or for using 500 out of 512 MB guaranteed RAM constantly and so on)

For now I've managed to find few providers that for some reason don't complaing and my app runs happily with no complains about RAM or anything else. Thoose providers are rated as "prenium junk", "scammers" and so on over here (I won't mention them, because that's not my point). The problem is that theese "providers" are "out of stock" for like .... months... (and guess if they give a damn about it).

2 of theese providers are local (based in my country) and use quite an old junk for servers, with OpenVZ, and with anything that guarantees the complete disaster for my application.
Strangely, there's no disaster so far with them, even on a VPS with 256MB guaranteed RAM and 512MB burst (I'm using ~500MB constantly).

Forgot to mention that there's actually NO dedicated server that's too slow for my app. It runs perfectly for months on a dedicated hardware, even if it's an old Pentium III @ 450 MHz with 512 MB RAM

You have no idea what kind of s**tty slow VPS'es I use from my current providers... they can't run an nginx web-server right, but they can run my app for months. On the other hand "prenium" VPS'es, even XEN ones failed with ECC Errors.

So... I'm asking honestly - is there a f***ing provider over here that doesn't oversell like s**t and that has REAL ECC RAM on their servers ?! And provides VPS hosting that cost less than a nice dedicated server?!

And just wondering how a 3 dollars VPS runs my application flawlessly with average uptime of 40 days, while a "prenium" HVM VPS for like 50$ "dies" with kernel panic and any kind of reports that the RAM is bad as soon as I start up my application and leave it running...

[xenbox]

and what the point is. do you want to look a vps provider?

[SirMarcel]

magic word: cloud

[Jim K]

depends... Maybe the premium vps you bought was on a node that oversell a lot... Search for a provider that is not overselling at all his hardware or even bandwidth.

[Orien]

Which 'premium' providers did you use exactly? That'd really help people viewing this thread. I ask this because your experiences are quite out of the ordinary for any 'premium' VPS providers.

[danceboysf]

The point of the threat is that according to my experience I'm (almost) always getting the "s*it" (pardon my french).

And I just wanna know the truth (yep - i want the straight dope) and the reason why most providers work like this?!


Most of the providers I've tried are looking for a nice way to get your money (they are Merchants and for them I'm just a Merchandise source and a Number). They put me on a crowded oversold server and expect me to be quiet about it.
If I begin to complain - they blame me (example - why you use nginx ?! - use apache). There are providers that even kick me out for no apparent reason (I'm setting up the server during the day - everything works perfectly, but whem i'm back in the night, the VPS along with the provider's website and emails are gone for me and visible from other ip's/network, when i ask them as a guest from other network what's going on - they tell me to f*ck off)



However, there are some really good providers that don't treat me like a number. I've got experience with providers's supporters that literally hold my hand and do everything possible to keep me as a client.

My point is not to advertise (in any way) the providers i've worked with, but I can tell you that theese providers have like 10's of good reviews over here and actually their servers run great.

About the "prenium" provider - i'd rather not tell (SirMarcel - you got the magic word - it was a cloud hosting)

[Hsunami]

If you're not going to name companies, what is the point of this thread? It's just your rant then about the industry based on your own experiences.

Honestly, it sounds like your expectations were not inline with providers and the price they were charging (very little). Companies also wouldn't just tell you to F-off without reason. Sounds like you were immature, used profanity, did not act professionally, hence got the boot.

Again, without telling us who the providers are and getting their side of the story, this thread is just you ranting which really does not contribute anything to this community.

[EDIT]: Mind me asking what this "very specific application" is?

[Coolraul]

Honestly, if your app runs fine in a dedicated server, why are you trying to get a vps?

Joe's, Wholesaleinternet, Burst all have affordable servers (as do many others).

If you are buying a openvz server for $5 / month it's going to be oversold. There is no way for a provider to avoid that at that price point. If you need gauranteed resources go with Vmware or xen. I just don't think it's possible that you have tried "100's of providers" and not figured out to use XEN / VMWARE / Cloud.

[LinologyNetworksLLC]

It's always interesting to hear comments like these that point to a real drawback of relying only on forum cheerleaders. I know alot of great providers who never see a single review because their clients are to busy uainf their vps happily to care about running to the forums to sing praises. I also know alot of providers who are constantly being recommended by cheerleaders, who really aren't very good. Moral of the story, don't assume that because there aren't 50 reviews for a company and they don't have a forum sticky, that their service sucks. And conversely, don't assume just because their are lots of reviews and praise, that their service is the best.

To the OP, understanding you state everything is legal, what type of code are you running that keeps tanking out VMs? I know openvz has a hard time with java, but I don't think I have ever seen something tank both openvz and xen hosts. Maybe it's just cheap servers, but I would be interested in hear more, just from a hosting perspective. It sounds like a good burn-in app lol.

[Pr0jects]

Didn't you notify the company's that their VPS perfomance is exceptionally bad?

And if you did: how did they respond?

There are numerious reasons why a VPS could perform bad. Usually the hosting provider is the one who needs to give you a solution.

[Beachcomber]

Originally Posted by LinologyNetworksLLC

It's always interesting to hear comments like these that point to a real drawback of relying only on forum cheerleaders. I know alot of great providers who never see a single review because their clients are to busy uainf their vps happily to care about running to the forums to sing praises. I also know alot of providers who are constantly being recommended by cheerleaders, who really aren't very good. Moral of the story, don't assume that because there aren't 50 reviews for a company and they don't have a forum sticky, that their service sucks. And conversely, don't assume just because their are lots of reviews and praise, that their service is the best.

To the OP, understanding you state everything is legal, what type of code are you running that keeps tanking out VMs? I know openvz has a hard time with java, but I don't think I have ever seen something tank both openvz and xen hosts. Maybe it's just cheap servers, but I would be interested in hear more, just from a hosting perspective. It sounds like a good burn-in app lol.

Very well put. The other part of this I have noticed is that this sub-forum, more than any other on this board is overwhelmed with complaints of bad service and dis-satisfaction.

Of course the reason is that there has been an explosion of providers that have driven the pricing to the point that it is, in most cases, the least profitable category in a providers portfolio. And every thread seems to be "Oh, you have a site people actually come to..OK then you need a VPS" It is insane...Unless you really know what you are doing the server gets grossly oversold to the point that the complaints roll in.

Since the OP seems to OK with spending for premium services, I would suggest looking for companies that have been established for a long time and know what they are doing. It seems clear your needs and requirements dictate that you work with people that are able to meet your needs and maybe no so much the price points of the market.

[Rens]

Maybe i missed it, but where are you from? As you are saying you only tried local VPS providers.

[danceboysf]

WickedFactor - even the biggest ones failed! Local and global!!! Example - host gator VPSes, blue host VPSes,vps.net and so on... I'm not rude, I'm working profesionally and the big companies didn't tell me to f*ck off - the ones that have weird reputation over here did
Coolraul - as I said above - XEN providers also fail while a crappy local OpenVZ provider didn't fail. But they guaranteed me that they don't oversell - and for price of $60 VPS and a stupid old Xeon with 12GB RAM as a main node with 8 users (1gb vpses) on it it's normal not to be oversold.
Even VMWARE ones managed to screw me up quite nicely It depends on the provider - but I've tested my app on OpenVZ, Xen, Virtuozzo, VMWARE and works perfectly.
Pr0jects - the companies that i'm with now - they know but they are "out of stock". The ones i've been with tell me that my app is bad and that the RAM/CPU is OK on their site (how exactly a memory dump and a >8.00 CPU load is OK!?!) A few companies (mostly the "prenium" ones) did tried to help me and explained to me that they do oversell and that my application complains because of the way memory is managed.

LinologyNetworksLLC - finally a good comment - I don't judge provider by reviews over here and I don't have time to write reviews... Also you got it right - everything I do is 100% legal. The code is GCC/C++ Based, simple, based of a core and external components - the core it's self is undestructable once is loaded, but the external modules don't like killing and/or corrupted RAM.

Coolraul - It's just a big waste of resources ... I can run like 4 instances of the APP on the dedicated pentium offered for $25 in the offers section, assuming that this PC has good power supply and stable hardware on it.

Beachcomber - the companies that I work with now are mostly new - the local ones are established before like 3-4 years. And still use that old hardware ... and sadly they are the biggest players here...

Rens - I tried providers that post their offers here in the offers section, AND local providers. The strange thing is that the local providers do just fine, but a $60 for a 512MB RAM and 20GB HDD OpenVZ VPS is just insane.