We've started receiving a DDoS attack targeting our
www.SecuredServers.com web site - making it temporarily inaccessible for placing orders. This issue is being handled by our networking staff and will be resolved as quickly as possible.
NOTE: This traffic is coming in to a link that is SPECIFIC to our
www.SecuredServers.com MARKETING Website on an ENTIRELY SEPARATE AND ISOLATED NETWORK.
THIS ATTACK IS NOT AFFECTING OUR CLIENTS OR THE NETWORK OUR CLIENTS RESIDE ON (Clients are not down)
In a nutshell - SecuredServers.com marketing web site is temporarily down at this time (which is on it's own network) and our CLIENTS AND MAIN NETWORK ARE NOT.
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For general assistance until this issue is resolved, please use the following:
CLIENT PORTAL: For existing clients, to submit support tickets, pay bills, or access your devices, please use the following link:
https://portal.securedservers.com
TECHNICAL SUPPORT: please submit a ticket at
support@securedservers.com or call us at (866) 354-5509
SALES ASSISTANCE (we're still able to take/process new requests) please email us at
sales@securedservers.com
For any other questions, concerns, or feedback, please email me directly at
chris@securedservers.com
We appreciate your time and understanding.
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