Pre-sales Questions
Q. How long have you been in business?
A. We have been providing hosting services since February 2004.
Q. Do you offer an uptime guarantee?
A. We have a 99.9% Uptime guarantee.
Q. Do you offer backup services?
A. Yes we do. All customer accounts are backed up during the day and additional backups are made daily, weekly and monthly with multiple restore points. Customers may access their backups anytime directly through cPanel. MySQL backups must be restored through one of our support technicians.
Q. How long does it take to setup my account?
A. Your account will be setup instantly; entire process takes no longer than 20 minutes. Your account details will be emailed to you.
Q. What methods of payment do you accept?
A. Currently we accept VISA, MasterCard, American Express, Discover, VISA/MC debit cards. We also accept PayPal payments.
Q. Do you offer a money back guarantee?
A. We have a 30-Day unconditional money back guarantee no questions asked.
Q. What do I need to do to receive the 30-day money back guarantee?
A. You must cancel within the first 30 days, contact billing through our support desk and notify us you wish to cancel, or you may cancel your account through our Client Billing Portal. Your money will be refunded within 24 hours.
Q: Do you offer a site builder?
A: Yes we include RV SiteBuilder free for all of our hosting and reseller packages. To try a demo click on our cPanel demo link on our home page then navigate and click the RV SiteBuilder icon.
Q. If I exceed my bandwidth limit for the month, will I be charged?
A. No. If you exceed your allocation of bandwidth we will temporally suspend your account. You will be able to upgrade your current plan at anytime.
Q. Can I upgrade or downgrade my account?
A. Yes, you may at anytime, There is no additional charge to do so.
Q. Are you a Reseller?
A. No, we run and maintain our own dedicated servers located at The Planet data center and the Atlanta NAP DC.
Q. Do you have a PHP information page?
A. Yes, you can view PHP configuration for PHP 5.
http://www.webzpro.net/phpinfo.php
Q. How long does it take to setup my account?
A. Your account will be setup instantly; entire process takes no longer than 20 minutes. Your account details will be emailed to you.
Q. Do you charge a set up fee?
A. No we do not charge a set up fee.
Q: Do you allow Adult Content?
A: No, we do not allow adult content.
Q: Download test?
A:
http://www.webzpro.net/testzip.zip