This question is a mixture of me researching products for our use, and being nosey about what everyone else does, to see if there is anything we can improve on how we operate currently.
Advanced apologies to the moderators if this should have been in the software section!
We're currently using R1Soft CDP 2.0 for backups for our clients, we're looking in to upgrading to v3 which has recently come out.
Before making any decisions though, I'm interested in what everyone else is using for their backups, or do you even take them for clients?
I'm interested in both shared hosts and VPS providers comments on this, what your processes are for backups, what software you use, why you chose that solution, and what effect has providing (or not) a backup solution had on your sales, if any?