It's OK. it ended up clearing up shortly after so i didn't need to "bother" you anyways.
I know how accessible you guys are and that's one reason why I love your service.
Data_lore, these guys are genuine. His saying "without bothering us" does not mean he is bothered by people asking him questions.
That's just a common term that people use.
I've never had a question go unanswered in the friendliest manner.
I can't say enough about them. Best service i've had from any host.