Results 451 to 465 of 465
Thread: burstnet offline [merged]
-
11-28-2010, 04:47 PM #451Newbie
- Join Date
- Nov 2010
- Location
- kiev
- Posts
- 16
0
-
11-28-2010, 05:13 PM #452Web Hosting Master
- Join Date
- Apr 2000
- Location
- Nevada, US
- Posts
- 5,550
0
-
11-28-2010, 05:28 PM #453Web Hosting Master
- Join Date
- Aug 2006
- Posts
- 1,171
je,je,je, ... good bye bursnet
0
-
11-28-2010, 06:44 PM #454Newbie
- Join Date
- Sep 2010
- Posts
- 11
Reboot Ticket ID: 2471876
When Created: 11-28-2010 - 04:05PM
Still no answer (100 mins after ticket was created).
What issues are you having now?0
-
11-29-2010, 06:05 AM #455New Member
- Join Date
- Nov 2010
- Posts
- 0
Who bears responsibility and how me now to recover the data for loss of the data?
_____________________
Hello,
All recovery procedures have been exhausted. Unfortunately, our engineers were unable to retrieve data from your Vserver (VEID 70057). Your Vserver is back up and running, and your original VEID and IP Addresses should be restored as well as the original OS at the time you ordered. At this point, our hope is that you can rely on any backups you were able to make via the VePortal backup interface or other means. If you have trouble restoring VePortal backups, please open a support ticket. Though we cannot guarantee full (or even partial) data restoration, we will work to the limit of our abilities.
For more information on our data recovery and backup policy, please see:0
-
11-29-2010, 06:27 AM #456WHT Addict
- Join Date
- Apr 2009
- Location
- United Kingdom
- Posts
- 136
I love how this thread has turned into burnet customer service department, support desk, and billing portal this is a forum to talk about the outage and for burst to update us, if you have lost data that is your fault, these servers are not managed and burst have tried everything they can try you should of backed up offsite if the data was that important.
OPEN A TICKET WITH BURST NET!!!!!!!0
-
11-29-2010, 06:28 AM #457WHT Addict
- Join Date
- Apr 2009
- Location
- Europe
- Posts
- 140
It's really sad but something like this can happen and it's just our responsibility.
I also rely too much on some pseudo-backup facilities but the only reliable way to make a backup is to use yes the provided facilities (if any) then downloading the backups in our computer or using some other online resources.
We cannot blame no one for data loss but ourself.0
-
11-29-2010, 12:48 PM #458Newbie
- Join Date
- Mar 2010
- Posts
- 24
oops and there goes my VPS again. Not gonna complain though, doesn't bother me too much tbf.
Edit: It's back now (:Last edited by sburns1992; 11-29-2010 at 12:56 PM.
0
-
11-29-2010, 01:38 PM #459Web Hosting Guru
- Join Date
- Jul 2007
- Posts
- 292
Hi guys, just want to found out how to solved this or if anyone get same problem : the server's internet access are slower after the explosion for some/all sites, it is definitely slower when i try download files from ftp now (it is really slow now, before the averages are 200KBps, but now its only 11-16KBps).
Already test using host-tracker.com too its slower too (for example before the result for Scranton, PA server too is about 1,000-2,000 KB/sec, but in current result now its only 100-200 KB/sec)
some settings maybe changed after the explosion for the sites, we still dont change anything until the explosion 3-4 days ago
i am using a dedicated server, with addon 1GBPS Port $20/month
wget testing from ssh root are fast, here are the result
root@server1 [~]# wget ftp://ftp2.nl.freebsd.org/speedtest/1000mb.bin
--2010-11-29 23:43:38-- ftp://ftp2.nl.freebsd.org/speedtest/1000mb.bin
=> `1000mb.bin'
Resolving ftp2.nl.freebsd.org... 94.75.223.121
Connecting to ftp2.nl.freebsd.org|94.75.223.121|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD /speedtest ... done.
==> SIZE 1000mb.bin ... 1048576000
==> PASV ... done. ==> RETR 1000mb.bin ... done.
Length: 1048576000 (1000M)
100%[====================================>] 1,048,576,000 23.1M/s in 53s
but if i try to cd to one of account first for example /home/accountname (the account name are accountname, the domain are domain.com), its very slow, here are the result
root@server1 [~]# cd /home/accountname
root@server1 [/home/accountname]# wget ftp://ftp2.nl.freebsd.org/speedtest/1000mb.bin
--2010-11-30 00:09:02-- ftp://ftp2.nl.freebsd.org/speedtest/1000mb.bin
=> `1000mb.bin'
Resolving ftp2.nl.freebsd.org... 94.75.223.121
Connecting to ftp2.nl.freebsd.org|94.75.223.121|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD /speedtest ... done.
==> SIZE 1000mb.bin ... 1048576000
==> PASV ... done. ==> RETR 1000mb.bin ... done.
Length: 1048576000 (1000M)
100%[====================================>] 1,048,576,000 450K/s in 22m 25s
again, this just happened few days a go after the explosion, and nothing we changed before in the sites/whm/ssh
please share what can be causing this or how to fix it by my self from whm or ssh maybe, its very long time to waiting they replied ticket before (about 48 hours last time even we ordered Fully Managed Service $49.95 too), its looks like they are very busy right now after this accident few days ago0
-
11-29-2010, 03:14 PM #460Virtually Flawless ;)
- Join Date
- Apr 2009
- Location
- USA / UK
- Posts
- 4,577
0
-
11-29-2010, 03:39 PM #461BEST.CSM.EVER
- Join Date
- Oct 2009
- Posts
- 1,036
0
-
11-29-2010, 06:02 PM #462Web Hosting Guru
- Join Date
- Jul 2007
- Posts
- 292
Nope, only 1 hard drive 1TB
yes i already created a ticket and still waiting the answer again too, Ticket ID: 2457166 if you want to take a look too
Me and my users are still insist after the explotion our sites are feel slower, maybe because now we are using slower port after that explotion, or the burstnet internet access are slower now after that explotion? if yes i hope its temporary, please make it same as fast as before the explotion
here are prove about it using host-tracker.com history result
The result today, the averages from Scranton datacenter too and other only about 60-400 KB/sec
http://i291.photobucket.com/albums/l...ackertoday.jpg
The results before the explotion, at November 14, 2010, the averages from Scranton datacenter too and other like you can see about 1000-3000 KB/sec, its about 5-10 times faster more than now
http://i291.photobucket.com/albums/l...mber142010.jpg
you can see the real url in the ticket, or i will give you pm if needed
i check burst.net site it self are slower too now after the explotion, the averages from Scranton datacenter too and other only about 300-500 KB/sec, before the averages from Scranton datacenter its about 1000-3000 KB/sec too
http://i291.photobucket.com/albums/l...rstnetsite.jpg
result link : http://host-tracker.com/check_res_ajx/6070337-0/
no offense at all guys, if you can please help me0
-
11-30-2010, 12:30 PM #463Newbie
- Join Date
- May 2010
- Location
- on the web
- Posts
- 9
Now burst vps slow and vps control panel sloooooooooow, too bad.
0
-
11-30-2010, 01:04 PM #464Web Hosting Master
- Join Date
- Apr 2000
- Location
- Nevada, US
- Posts
- 5,550
This is NOT BurstNET technical support dept.
Open a support ticket and/or wait for the one you have open already to be handled.
Delays are mostly resolved at this point, so the response times should be reasonable.
.
.0
-
11-30-2010, 03:09 PM #465Retired Moderator
- Join Date
- Nov 2002
- Location
- WebHostingTalk
- Posts
- 8,901
0
Similar Threads
-
LimestoneNetworks offline? [ Merged ]
By Bjørn-Erik Hansen in forum Providers and Network Outages and UpdatesReplies: 85Last Post: 07-25-2008, 07:37 AM -
Bionhosting servers are going offline. [MERGED]
By AdamD in forum Web HostingReplies: 11Last Post: 06-08-2008, 05:48 PM -
BurstNET down? [merged]
By tsj5j in forum Providers and Network Outages and UpdatesReplies: 141Last Post: 05-03-2008, 02:20 PM -
burstnet unmetered down [MERGED]
By OpenInternet-Vince in forum Providers and Network Outages and UpdatesReplies: 79Last Post: 04-29-2008, 02:54 PM -
webreseller offline [Merged]
By goodness0001 in forum Dedicated ServerReplies: 109Last Post: 09-22-2003, 09:19 AM