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06-29-2011, 02:17 AM #1Aspiring Evangelist
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- Apr 2009
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- 360
Who is the best customer service host company
I am looking for a server (within $150-$200 per month) that meets the following requirements
First: customer service (very important for me)
- 24/7 Monitoring.
- Fully managed.
- 24/7 support via online-chat (or phone).
- Fast customer care (such as addons or custom installations)
Second: hardware
- at least 4GB ram ( 6GB preferred )
- at least 10TB bandwidth
- 2 X 250 GB space (or better 2 X 500GB)
Basically I am looking for some kind of service that can take care of just about everything and anything needed to make sure a smooth run of the server.
From my experience and what I can see here I found that HostGator has an excellent customer service (especially their online chat) but unfortunately that is only for their shared and reseller/vps servers; they do not have similar service for the dedicated servers (ie they do not monitoring servers in addition I think their dedicated servers hardware are all leased and not owned by them)
Note: I can go to even more than $200/month if the customer service is excellent.
Any recommendations about this
thanks
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06-29-2011, 03:38 AM #2WHT Addict
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- Sep 2006
- Posts
- 107
You could find an unmanaged server with those specs for around that price but will full management I think you need to scale up your budget. Alternatively buy hardware from one vendor and server management from another.
SceneGroup.net - Providing a better web hosting experience since 2001
Shared Web Hosting, VPS, Managed VPS, Dedicated Servers and Managed Dedicated Servers
www.scenegroup.net
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06-29-2011, 04:49 AM #3Aspiring Evangelist
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- Apr 2008
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- 444
Hello manhal,
You will hardly find a managed solution for an indicated price. For a good price I would suggest you quadranet.com, their support is great.
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06-29-2011, 05:00 AM #4Newbie
- Join Date
- May 2011
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- 21
I am using online.net services. it is best for me.
The Game is Over
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06-29-2011, 05:03 AM #5Sam is here
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- Mar 2010
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- 822
Go with Dedicatednow,or Liquidweb.
They're doing well.█ Innovative Monitoring Solutions - Xitoring
█ Linux Server Monitoring | Windows Server Monitoring
█ Uptime Monitoring | Status Page | SSL Monitoring | API Monitoring
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06-29-2011, 06:01 AM #6Aspiring Evangelist
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- Apr 2009
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- 360
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06-29-2011, 06:09 AM #7Aspiring Evangelist
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- Apr 2009
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Thank you for mentioning this company:
looking at http://quadranet.com/single_servers.php
I am thinking of this server
Intel Xeon X3450
4x2.66Ghz
4 GB DDR3 ECC
500 GB space
$159/mo
but is this fully managed ?
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06-29-2011, 06:11 AM #8Aspiring Evangelist
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- Apr 2009
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- 360
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06-29-2011, 06:23 AM #9Aspiring Evangelist
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06-29-2011, 06:29 AM #10Sam is here
- Join Date
- Mar 2010
- Posts
- 822
█ Innovative Monitoring Solutions - Xitoring
█ Linux Server Monitoring | Windows Server Monitoring
█ Uptime Monitoring | Status Page | SSL Monitoring | API Monitoring
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06-29-2011, 06:36 AM #11The Guru!
- Join Date
- Nov 2007
- Location
- India, USA and Amsterdam
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- 2,581
Try Wiredtree.com Though they don't have 24x7 live chat support, your tickets will be answered pretty fast. They offer fully managed dedicated servers.
Dedicatednow is another option to consider for fully managed servers.
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06-29-2011, 06:38 AM #12Junior Guru Wannabe
- Join Date
- Jun 2010
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We have been working with DedicatedNOW since a few months back - we have multiple servers from them (both unmanaged and managed servers) and we are very satisfied with their services and network.
The sales, support and billing requests we have made, has always been handled in a professional, competent and timely manner.██ l Spiral Hosting Limited • Shared • Reseller • Cloud VPS • Since 2003
██ l Leading UK and Ireland Hosting Provider • Multiple locations - around the globe!
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • 99.9% Uptime Guarantee
██ l www.SpiralHosting.com
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06-29-2011, 02:05 PM #13Web Hosting Master
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- Aug 2007
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- L.A., CA
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- 3,710
Hi manhal,
The standard config pricing on our website is before management, but we do offer server management as an addon. You can contact our sales department at sales@quadranet.com for full information and questions.
Thanks!EasyDCIM.com - DataCenter Infrastructure Management - HELLO DEDICATED SERVER & COLO PROVIDERS! - Reach Me: chris@easydcim.com
Bandwidth Billing | Inventory & Asset Management | Server Control
Order Forms | Reboots | IPMI Control | IP Management | Reverse&Forward DNS | Rack Management
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06-29-2011, 02:55 PM #14Web Hosting Master
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- Jul 2009
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I'd take a look at Ubiquity, they have a pretty awesome network and support -- plus lots of locations.
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06-29-2011, 03:23 PM #15I route, therefore I am
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- Dec 2010
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- Good question
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