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Thread: What a shame...
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12-15-2003, 06:36 PM #1Web Hosting Master
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What a shame...
This happened to me once and I totally understand what these guys go through. Shame on those organizations who didn't care about this wonderful resource:
http://www.sxc.hu
For those who don't know, this was (and still is) my favorite free stock imaging portal.
How can companies do this without even the simplest investigation? Don't they feel at all responsible or ashamed of their actions? Anyone can claim spam on something and that's it - you're done and out of business? At least the host itself should have some proof before pulling the plug of a server! Doesn't sound right and it shouldn't be this way.
Sad Artashes,
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12-15-2003, 06:41 PM #2Web Hosting Master
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I'm wondering how it works out though, there are always two sides to a story. I don't want to think a provider would pull the plug on a website without some form of investigation into the matter.
Denver Hunter | Webmaster | Library of Biz - Side Hustles, Small Business & Professional Growth
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12-15-2003, 06:48 PM #3Web Hosting Master
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See, I'm thinking the opposite - the provider was too scared to get their IP or IP range banned or something. So no investigation was put into this.
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12-15-2003, 06:54 PM #4WebHostingTalk Lover
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Happened here twice.
Someone reported a client of mine via spamcop, when it was a news letter, sent out by another website, containing my clients domain inside of it. And he got accused of sending the spam...
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12-15-2003, 07:09 PM #5Web Hosting Master
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Yep the anti spam war is getting bloody, and more and more you see people using it to get "revenge" on one person or another, a joe job is horribly easy to pull off.
Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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12-15-2003, 07:13 PM #6Web Hosting Master
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Originally posted by CrazyTech
I'm wondering how it works out though, there are always two sides to a story. I don't want to think a provider would pull the plug on a website without some form of investigation into the matter.
This is why we have a central smtp server, it doesn't host any web sites so it can never be "spamvertised" because there's nothing on it to advertise. So even if we get pissed at spamcop and refuse to pull a site that's obviously innocent (yes I've dont this a couple times, when I'm positive it's a false report) and end up on that list the email won't get blocked since the spamvertised server isn't supposed to send mail anyway. It usually takes more than one or two reports to blacklist a server so it's yet to come to that point but just planning for the future.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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12-15-2003, 07:49 PM #7Web Hosting Master
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I'd at least consider some form of notification to the customer, it's just hard for me to believe something so small would cause such a large problem. So you're saying one user sending a report to spamcop could bring down an entire website? I know there is a pretty good war going on against SPAM, but I did not realize it was this easy to get someone unplugged.
Denver Hunter | Webmaster | Library of Biz - Side Hustles, Small Business & Professional Growth
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12-15-2003, 08:00 PM #8Web Hosting Master
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Originally posted by CrazyTech
I'd at least consider some form of notification to the customer, it's just hard for me to believe something so small would cause such a large problem. So you're saying one user sending a report to spamcop could bring down an entire website? I know there is a pretty good war going on against SPAM, but I did not realize it was this easy to get someone unplugged.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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12-15-2003, 08:06 PM #9Web Hosting Master
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Very sad. I knew that a few reports could bring a website down, or a server unplugged, but did not realize that it has gotten worse.
Denver Hunter | Webmaster | Library of Biz - Side Hustles, Small Business & Professional Growth
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12-15-2003, 08:24 PM #10Web Hosting Evangelist
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What I fins amazing is that SpamCop never blocks any large free email provider like Yahoo! or Hotmail. And spam's coming from there daily by the thousands! Outrageous!
Those running SpamCop really don't give a **** about anyone else. They do what they want to do and all of us suffer. I think their policies strongly need to be revisited.Nokhrin - http://www.nokhrin.com/
~ e-commerce application development
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12-15-2003, 10:09 PM #11Web Hosting Master
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Originally posted by mno
What I fins amazing is that SpamCop never blocks any large free email provider like Yahoo! or Hotmail. And spam's coming from there daily by the thousands! Outrageous!
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12-15-2003, 11:04 PM #12Web Hosting Master
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Spamcop is insane. They had dshield/SANS blocked for sending spam because a single user reported a sign up verification email. There should be a minimum level of complaints before a host is black listed, without this minimum level this could be classed as a social engineering denial of service.
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12-15-2003, 11:38 PM #13Taking a break from hosting
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Back in the day (2 years ago), I operated a free email service in conjunction with some other websites. The tagline automatically added to outgoing emails advertised a site other than the domain - And when a client spammed, not only was the real spamvertised site listed, but the tagline site as well. Our ISP (Shared hosting at the time) contacted us saying that they normally pull the plug immediately, but since they saw that it was just due to a tagline, kept our account up. We contacted SpamCop, and a few days later, the reference to our site was removed from the file. It's a pity that some hosts strike first, and then examine the evidence (or don't in this case). SXC was my favorite site for stock photos - Hopefully it'll be up soon so I can start work on some more designs .
-Josh
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12-16-2003, 12:18 AM #14Predatory Poster
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Stuff happens. Least they are coming back.
Patron: I'd like my free lunch please.
Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
Cafe Owner: Is our lawyer still working pro bono?
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12-16-2003, 03:28 AM #15Web Hosting Master
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As sad as it is, a lot of the RBL's got too heavy handed during their tenure and scared a lot of network administrators into adopting a zero tolerance policy, regardless of the legitimacy of the claim.
It's ridiculous, but a lot of smaller hosts don't have a way to defend themselves against something as large as Spamcop, and thus fear the consequences of getting listed.
Personally, we research any SPAM report thoroughly. If SpamCop ever did happen to list our IP, or especially our netblock, after having been shown that the claim was illegitimate, I would not hesitate to sue them for such actions.Become an ISP; a great value-added service for any web host.
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12-16-2003, 03:48 AM #16Newbie
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Well thats how the cookie crumbles, especially if you trust Spamcorp...
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12-16-2003, 03:53 AM #17Web Hosting Master
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Who you gonna sue?
That is the part that is frustrating there is no enity behind the RBL's to sue they remian hidden and no one can get to them because it is not a person or group per say.
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12-16-2003, 03:59 AM #18Junior Guru Wannabe
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why ? why? why?
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12-16-2003, 04:06 AM #19Web Hosting Master
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Originally posted by Techark
Who you gonna sue?
That is the part that is frustrating there is no enity behind the RBL's to sue they remian hidden and no one can get to them because it is not a person or group per say.
-Biptables -I INPUT -s 64.88.128.0/19 -j DROP
iptables -I INPUT -s 66.111.192.0/18 -j DROP
iptables-save > /etc/sysconfig/iptables
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12-16-2003, 08:33 AM #20Retired ***ulator
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It's too bad that the host didnt double check before pulling the plug...
73's, Kim
Everything happens for a reason I make up.
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12-16-2003, 12:08 PM #21Web Hosting Master
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Originally posted by Techark
Who you gonna sue?
That is the part that is frustrating there is no enity behind the RBL's to sue they remian hidden and no one can get to them because it is not a person or group per say.