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Thread: StyleXNetworks Down early?!
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09-12-2014, 08:20 AM #1Junior Guru Wannabe
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StyleXNetworks Down early?!
I got the e-mail a few days ago that they will be shutting their doors on Sept. 30th. I'm trying to log into my VPS and found my server offline. When I log in to start it up, it is just hung.
Is anyone else having issues? I put in a support ticket but...I'm not going to hold my breath.
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09-12-2014, 08:37 AM #2Junior Guru
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same issue here
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09-12-2014, 08:42 AM #3Web Hosting Master
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While nothing has been admitted publically, and I don't think there is any actual proof...some of the things I've seen floating around were that they are shutting their doors because they couldn't afford to pay their bills.
If that is the case...their providers may be shutting down their servers before the 30th date that StyleX set themselves. I think not holding your breath is a good idea.
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09-12-2014, 09:41 AM #4
Exactly, if they were already in arrears, as providers realize they have no intention of making further payments they will likely go ahead and pull services offline. Get your backups now, not later. The same scenario played out with burst dc's once that closure was announced.
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09-12-2014, 09:42 AM #5Junior Guru Wannabe
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09-12-2014, 09:51 AM #6Total Nerd
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Were you really going to wait until the 29th to take backups of your data?
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09-12-2014, 10:02 AM #7Junior Guru Wannabe
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09-12-2014, 10:04 AM #8Junior Guru Wannabe
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09-12-2014, 10:13 AM #9Total Nerd
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Do a WHOIS lookup on your VPS's IP address. I highly doubt they have their own IPs so the data center they get them from will be listed under the contact info for the IPs.
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09-12-2014, 10:26 AM #10Junior Guru Wannabe
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Here's what I got:
Code:[Querying whois.arin.net] [whois.arin.net] # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # http://www.arin.net/public/whoisinaccuracy/index.xhtml # # # Query terms are ambiguous. The query is assumed to be: # "n 198.148.112.xx" # # Use "?" to get help. # # # The following results may also be obtained via: # http://whois.arin.net/rest/nets;q=198.148.112.xx?showDetails=true&showARIN=false&ext=netref2 # STYLEX Networks INC STYLEX-NETWORKS-CLIENTS2 (NET-198-148-112-0-1) 198.148.112.0 - 198.148.112.255 MULTACOM CORPORATION MULTA-NET12 (NET-198-148-96-0-1) 198.148.96.0 - 198.148.127.255 # # ARIN WHOIS data and services are subject to the Terms of Use # available at: https://www.arin.net/whois_tou.html # # If you see inaccuracies in the results, please report at # http://www.arin.net/public/whoisinaccuracy/index.xhtml #
Last edited by Sohmc; 09-12-2014 at 10:27 AM. Reason: Incomplete copy of the whois informaiton
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09-12-2014, 10:32 AM #11Disabled
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Its hard reading these threads when a host decides to close their doors. When I have a game hosting brand that I was forced to close, I atleast made sure the servers were on 2 weeks past the scheduled close date just to make sure my clients had plenty of time to generate backups and move. Sad to see other hosts don't tend to this same level of courtesy.
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09-12-2014, 10:45 AM #12Junior Guru Wannabe
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I don't think it's lack of courtesy; it's unfortunate part of business. If you don't have the money or capital, you really can't provide the service, even though you may want to.
I would agree that they CEO, et al should pay out-of-pocket to keep things going to allow users a good transition but it's not always possible.
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09-12-2014, 10:47 AM #13Web Hosting Master
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Not having a shut down plan, and a backup shut down plan is a HUGE lack of courtesy. This is what business plans are for...what happens if the unthinkable happens, and how to you get out of the situation gracefully.
If you let it get to the point where the only option is to jump ship and run while you watch all the passengers sink...you've gotten past the point of decent courtesy...no matter how you got there.
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09-12-2014, 11:00 AM #14Junior Guru Wannabe
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Well, schucks. They deleted their twitter and Facebook page.
I'm boned.
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09-12-2014, 12:46 PM #15New Member
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Sailing in the same boat
Guys,
I am sailing in the same boat. Have 2 VPS servers without back up and they are not responding. They have disconnected their phone number too.
As mentioned in one of the comment above if he is reseller and any body got any contact of the server owner, please share.
I know we missed to take backup before time, but this early shutdown is ruining us.
Pleas help
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09-12-2014, 12:49 PM #16Managed Services Specialist
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Yes, a lot have their nodes seem to have been down. Pretty much BurstNET being repeated here. They are in Multacom,LA. I believe rented HW, so someone can try and see if they can help.
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09-12-2014, 01:10 PM #17Junior Guru Wannabe
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I contacted Multacom.com and actually got a reply back a few hours later. The guy asked some clarifying questions and I'm guessing that they may be trying to figure out how to help out StyleX customers. I'm hoping this is as simple as, "I'll pay you a month's worth of uptime for just a week or two" but I'm getting the sense that they don't want to really deal with the fallout of StyleX's bad business.
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09-12-2014, 01:12 PM #18Junior Guru Wannabe
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09-12-2014, 01:16 PM #19Junior Guru Wannabe
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Huzzah! Reply from Multicom:
As far as their systems are concerned they are on and have not been shutdown from our side. Their termination notice is effective end of the month. There must be some issues with the HV or another technical issue not related to our service.
I am contacting them to inform them of your issue.
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09-12-2014, 01:20 PM #20New Member
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09-12-2014, 01:54 PM #21Junior Guru Wannabe
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Update at 1:53PM EDT: It looks like StyleX is attempting to start up my VM but after a few minutes, shuts it down. It's progress of a sort...hoping it gets sorted before the weekend...
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09-12-2014, 02:35 PM #22New Member
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09-12-2014, 04:12 PM #23Web Hosting Master
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I highly reccomend anyone on StyleXNetworks start finding where you are going to move your backup and have it ready just in case StyleXNetworks comes up again. It would be really foolish if you have important data to start looking for where your going to send your files to if and when StyleXNetworks comes back up. You never know it could be up for a minute an hour a day. Also recommend if StyleXNetworks does come back up you drop whatever your doing and get your back ups do not wait.
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09-12-2014, 05:54 PM #24Newbie
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09-12-2014, 05:58 PM #25Junior Guru Wannabe
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I plan to just download it to my computer at home. I had a backup script set up to automatically copy every month but I hadn't realize that it hadn't been working since January.
My guess right now is that StyleX is overwhelmed with everyone trying to get backups. You're right that they may only be on a day or so but the e-mail I got from their datacenter is that they have committed until the 30th. I'm not going to hang my hopes on it and plan on pushing everything over to a new server as soon as I can do so. I've already lost an entire day's worth of e-mails. I should probably move my e-mail to a new system now...Last edited by bear; 09-13-2014 at 07:26 AM. Reason: fixed quote
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