Results 26 to 50 of 139
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08-29-2011, 03:34 PM #26Web Hosting Master
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- Mar 2005
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- Orlando, Florida
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- 2,625
Actually, I hadn't posted as I hadn't received any email notifications until Francisco posted up the post above mine now.
We've had thousands of dollars of refunds go out, and at this point we're paying out of pocket from the local day-jobs that we've taken as the hundreds of people who filed chargebacks with their credit card providers have cost us tens of thousands of dollars in chargeback fees alone. It's quite sad to see a stack of chargebacks come in every day.
To those who are perpetuating that $90k+ was stolen, you're reading the claims of the previous general manager of Brohoster who has had no involvement in the company for months. Our monthly costs at Brohoster were greater than the monthly income. Club Uptime and it's finances were sound, however since the two companies shared both bank accounts and Softlayer accounts, Brohoster pulled Club Uptime down.
We had a buyer for Brohoster and Club Uptime that was supposed to take over the companies for the cost of the debt, however several hours before he was supposed to remit payment to Softlayer (which was also hours before they cut us off), he decided to back out on the deal offering us $7800 for the client database so he could just email the clients offering them to move to him. Since he's still under contract, we can't mention names. But, once the NDA expires, we definitely will if the subject is still in question.
To those of you expecting refunds: If you paid with PayPal, open a dispute. If you paid via Credit Card, please contact us. Chargebacks affect us (Brian and Myself) personally, and due to the large amount of people who filed them (and drained the left over funds in doing so), we're stuck paying out of pocket with the money we earn working crap jobs locally. Working with us will get you your money faster -- filing chargebacks just slows everything down as we're stucking paying a LOT more out of pocket.█ Matthew Rosenblatt, and I do lots of things.
█ Used to be a full time server administrator, now I help build cruise ships and inspect homes.
█ My company, Ferrell Solutions, specializes in home inspections and property management.
█ RecallScan is a service for monitoring appliances and vehicles in your home for recalls.
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08-29-2011, 05:35 PM #27Newbie
- Join Date
- Apr 2011
- Posts
- 23
I would like to point out that if they took it upon themselves to issue refunds in a timely manner there wouldn't be 'tens of thousands of dollars' of chargebacks.
They decided not to, hoping the majority of people wouldn't bother with a refund. You can also see that they have no intention of issuing refunds themselves, despite previous claims. They expect you to file a dispute or contact them.
You can see from a poster above, the contacting them option isn't working out so well:
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08-29-2011, 05:37 PM #28Web Hosting Master
- Join Date
- Mar 2005
- Location
- Orlando, Florida
- Posts
- 2,625
Actually, that's far from true. We noted that we had VERY limited funds when we closed down and we started distributing those funds for refunds immediately. However, there was a large group of people who would rather file chargebacks than work with a company. Each chargeback costs us $35, and once you get hundreds of them they add up very quickly.
Edit: Also, the reasoning behind stating to open up a dispute with PayPal is that we've worked out a payment plan with them. Every dispute that is legitimate and paid out is covered under our payment plan. Our merchant provider on the other hand is not willing to work with us in that sense, so credit card charges get first priority so funds can be distributed more efficiently.Last edited by Matt R; 08-29-2011 at 05:46 PM.
█ Matthew Rosenblatt, and I do lots of things.
█ Used to be a full time server administrator, now I help build cruise ships and inspect homes.
█ My company, Ferrell Solutions, specializes in home inspections and property management.
█ RecallScan is a service for monitoring appliances and vehicles in your home for recalls.
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08-30-2011, 12:50 AM #29Web Hosting Master
- Join Date
- May 2002
- Posts
- 1,062
"I sent a request to clubuptime@gmail.com on 30/Jul, but have yet to receive a response."
Hope it's not a 'yabm', why didn't you even bother to send these people a mail who send a question to the gmail adress ?If you pay peanuts, you get monkeys.
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08-30-2011, 12:52 AM #30Web Hosting Master
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- May 2002
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- 1,062
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08-30-2011, 12:57 AM #31Web Host Reviewer
- Join Date
- Feb 2006
- Location
- Kepler 62f
- Posts
- 16,703
Yes, yes ... just as sad as it was for somebody to go online one day and see their host had bailed on them and disappeared. Then they had to spend lots of their own time fighting for the return of data (some of which never came), and then fret about refunds.
Not to mention having the chore of finding a new host as quickly as possible, while their sites/content were down.
So forgive us if we don't cry you a river.
Not trying to pick on you here, but this attempt to always blame everybody else has gotten old. Buyer protection from credit cards is federal law (FCBA, look it up). It was, to be quite blunt and honest, created to protect us from people like you. I hate that it has to come off so cold and mean that way, but it's 100% the truth.
..Last edited by kpmedia; 08-30-2011 at 01:01 AM.
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08-30-2011, 01:08 AM #32Web Hosting Master
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- May 2002
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- 1,062
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08-30-2011, 01:17 AM #33Web Hosting Master
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- Jan 2003
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- U.S.A.
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- 3,928
I think at the same time you also need to look at the victims who had to explain that their hosting provider is bailing on them to their clients or visitors. I am sure that the cost to move and the headaches is a lot more than that $35.00 for each chargeback. I would rather rest peacefully knowing that my provider has my best interest in mind and would understand my frustration.
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08-30-2011, 01:33 AM #34Junior Guru Wannabe
- Join Date
- Aug 2006
- Posts
- 31
I didn't get it yet!
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08-30-2011, 05:04 AM #35WHT Addict
- Join Date
- Oct 2010
- Posts
- 154
Since there's no reponse for the first email, I sent another on 10/Aug. Again, there's no response till date.
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08-30-2011, 06:18 AM #36Web Hosting Master
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- May 2002
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- 1,062
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08-30-2011, 08:55 AM #37WHT Addict
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- Oct 2010
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- 154
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08-30-2011, 09:40 AM #38Web Hosting Master
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- Jan 2003
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- U.S.A.
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- 3,928
Keep in mind that after 60 days he will be unable to refund you your original transaction.
https://www.paypal.com/helpcenter/ma...entopic=800062
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08-30-2011, 12:09 PM #39Web Hosting Master
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- May 2002
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- 1,062
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09-11-2011, 12:54 AM #40Junior Guru
- Join Date
- Jan 2006
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- 245
Seeing as the Ex-Staff (myself included) still have not been paid for their last two weeks, I personally would not put much hope into being refunded.
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09-11-2011, 01:22 AM #41Aspiring Evangelist
- Join Date
- Jul 2011
- Location
- Melbourne, Australia
- Posts
- 352
Yeah, looks like it's safe to say that ex-customers won't be receiving refunds from this host.
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09-11-2011, 01:41 AM #42Junior Guru Wannabe
- Join Date
- Jun 2011
- Posts
- 68
Yeah I figured as much. Hope that those who paid with a credit card can still do a charge back.
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09-11-2011, 06:52 AM #43Web Hosting Master
- Join Date
- Mar 2005
- Location
- Orlando, Florida
- Posts
- 2,625
Tyler, as was explained to you several times, staff payments come last. We've had thousands of dollars of refunds go out to clients. The clients come first. At this point, it's more than obvious that you're trying to resurrect old threads for the sole intentions of making situations worse. As you're not a client and you're unaffiliated with Club Uptime and/or Brohoster at this point minus the non-disclosure agreement you signed, your input is invalid and in no way reflects the standing of our payouts to clients.
█ Matthew Rosenblatt, and I do lots of things.
█ Used to be a full time server administrator, now I help build cruise ships and inspect homes.
█ My company, Ferrell Solutions, specializes in home inspections and property management.
█ RecallScan is a service for monitoring appliances and vehicles in your home for recalls.
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09-11-2011, 08:47 AM #44Southern Yankee
- Join Date
- Sep 2006
- Location
- The Not So Deep South
- Posts
- 931
It's a shame Federal Labor & Bankruptcy laws disagree.
Employees are assigned the highest priority as creditors with the exception of secured creditors in the demise of a business, and if this business is not already in Chapter 7, the former employees should force it into Chapter 7 as you are clearly doing what you want, and not what is required by law. Great way to have your protections pierced.
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09-11-2011, 09:22 AM #45Junior Guru
- Join Date
- Jan 2006
- Posts
- 245
Yup. It's a real shame to, because we all needed that money and were not even given a two week notice. We found out this was happening quite literally when the servers started going down.
But, anyway, I'm not trying to start a argument here. My personal opinion on the matter is if the ex-staff have not been paid yet then the clients likely have not been refunded either.
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09-11-2011, 10:34 AM #46WHT Addict
- Join Date
- Jul 2002
- Location
- Indiana
- Posts
- 115
It's been less than 2 weeks since the last post date, so it's hardly been "resurrected".
First of all, you're a fool. You have no knowledge of how to run a business, and that's quite evident since you screwed up, miserably. You took a very good thing and ran it into the ground. You obviously have no business background what so ever.
You think you have a lot of smarts in business law? Once again you've proven that you do not. As somebody pointed out a few posts up, employees receive first priority for compensation when a business is undergoing bankruptcy. You're admitting that you still owe money to these guys, so I suggest you start flipping burgers a little faster and get them taken care of.
Do everybody a favor and never start a business (or take over one) ever again, please.Charles E. Decker IV (President) - Decker Services LLC
Fast & Affordable Hosting, Reseller Accounts & Dedicated Servers
Don't sacrifice price for quality or trust a fly-by-night company!
Uptime: 99.98% | Better Business Bureau Rating: A- | Online Since: 1998
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09-11-2011, 10:42 AM #47Web Hosting Master
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- Mar 2005
- Location
- Orlando, Florida
- Posts
- 2,625
I never ran the business into the ground, Jacob did. I spent all of my time attempting to clean up after the mess he put the company into. That's been covered endlessly and has been supported endlessly by my "staff" up until very recently seeing as they were the ones who brought all of his issues to my attention and fully supported his being let go. It should also be noted that Jacob was paying each of these "staff" members $50 per week and expected them to work full time based on a mere $200/month. He was taking thousands of dollars per month for himself. I was able to get them up to $500/two weeks per "staff" member, but Jacobs poor business decisions prohibited growth and kept me from being able to make any of them full time staff rather than contractors due to financial constraints.
In the end, they were not staff, they were contractors. sub-contractors. Those laws do not apply. Legally, in this situation, we're not required to pay them. However, we've asked them to be patient and out of all of the staff we've been in contact with, Tyler is the only one who has been far from patient -- especially since the company has quite literally no money and we're paying out of our own pockets as money comes in.
Before assuming that I have no business knowledge, maybe you should ask questions and look at facts rather than the ramblings of 13-17 year old children on Facepunch and the like who spend their time spreading rumors and destroying lives in their spare time.█ Matthew Rosenblatt, and I do lots of things.
█ Used to be a full time server administrator, now I help build cruise ships and inspect homes.
█ My company, Ferrell Solutions, specializes in home inspections and property management.
█ RecallScan is a service for monitoring appliances and vehicles in your home for recalls.
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09-11-2011, 10:47 AM #48Junior Guru
- Join Date
- Jan 2006
- Posts
- 245
Unfortunately, the IRS would disagree with you there. We had set hours, had a manager and were told what to do. This classifies us as Employees.
You yourself referred to me as a employee several times. Infact, the "review" you sent me even referred to me as a employee:
http://dsservers.net/images/Screensh...1_07.46.02.png
Your lack of official two week notice and lack of payment already cost nick his apartment.
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09-11-2011, 10:52 AM #49Web Hosting Master
- Join Date
- Mar 2005
- Location
- Orlando, Florida
- Posts
- 2,625
Actually, if you would check the accounting records, you would see that he was paid extra on every paycheck as a method of assisting him clean up his credit. Just as Larry was sent an extra $500 when he needed it to replace his computers hard drives, and anyone else who needed extra money to help them get along was never turned down. And no -- You were NOT a full time employee, you were a 1099 subcontractor.
█ Matthew Rosenblatt, and I do lots of things.
█ Used to be a full time server administrator, now I help build cruise ships and inspect homes.
█ My company, Ferrell Solutions, specializes in home inspections and property management.
█ RecallScan is a service for monitoring appliances and vehicles in your home for recalls.
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09-11-2011, 10:53 AM #50WHT Addict
- Join Date
- Jul 2002
- Location
- Indiana
- Posts
- 115
I don't know where you get off thinking that you don't have to legally pay anybody. You're so ignorant. If you had a contract of some kind with them to perform x amount of work at x amount of money, then yes, you DO owe them.
For the record, I am not a member on facepunch, nor do I spend any time reading anything there. Do you even have a college degree? And if so, from where and in what? Go educate yourself and stop playing the blame game for your failures. You have no business being in any kind of a managerial position anywhere other than fast food, and that's iffy at best.Charles E. Decker IV (President) - Decker Services LLC
Fast & Affordable Hosting, Reseller Accounts & Dedicated Servers
Don't sacrifice price for quality or trust a fly-by-night company!
Uptime: 99.98% | Better Business Bureau Rating: A- | Online Since: 1998
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