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Thread: return email address
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11-27-2002, 01:48 AM #1Newbie
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- Houston, Tx
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return email address
after setting up the basic server and adding webmail to my RAQ4 server - during the mail server testing I noticed that the email addresses that were in the webmail were name@www.mydomain.com reather than the normal name@domain.com . I have looked throughout and cannot find a way to correct this before I start setting up the rest of the domains and users. Can anyone shed some light please.
Thanks,
DASDAS
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11-27-2002, 10:04 AM #2Web Hosting Master
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- Aug 2001
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- Atlanta
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The fix may be as simple as putting 'domain.com' (no www) in the email alias field. Try that first.
If that doesn't work, change your site setup as follows:
hostname: www
domain: domain.com
web alias: domain.com
email alias: domain.com
Set up your DNS so you have an A record for:
A - domain.com
A - www.domain.com
and then an MX record for
domain.com served by high priority mail server domain.com
We use mail.domain.com, but same difference, the above will fix your problem.
Repost if you have any problems.
Good luck!
Brandon
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11-27-2002, 11:28 AM #3Web Hosting Master
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- Nov 2002
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None of those changes should be relevant for outgoing mail, only incoming.
The problem is that you actually _are_ sending mail from user@www.basedomain.com (all inbound mail is virtualized/rewritten to actual usernames on your base domain).
There's some info on the sendmail site about virtualizing outbound mail, which would include customizing the www.domain.com to just domain.com. There might also be some settings in your webmail software; not sure (you don't say which package you're using).
Not much help, I'm sure, but just wanted to clarify...http://www.lamphowto.com/ - LAMP and LAMP+SSL HowTo
http://www.cobaltfaqs.com/ - Cobalt FAQs and HowTos
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11-27-2002, 12:16 PM #4Web Hosting Master
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- Aug 2001
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- Atlanta
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Bruce, you're undoubtably the Cobalt expert here, and I am glad you are lending your vast expertise to our little WHT group :-)
In this case, if the user is utilizing NeoMail, then the above fixes should work. I don't know what exactly NeoMail draws from to populate its default settings, but in our experience this does the trick. It may not work for OpenWebMail... not sure. I'll check a client machine and see, but if I recall correctly there was some discussion on the users list earlier this year about the same type of problem with that app as well.
HTH,
Brandon
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11-27-2002, 01:50 PM #5Newbie
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- Oct 2002
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- Denmark
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Hi
This is a known problen with Open Webmail.
As far as i know, the only solution is to tell the clients to add the correct adress in the open webmail preferences, and then select it to be the standard from adress.
You can add adresses in the top menu in preferences if you click on the icon with two envelopes.
As soon as anyone find another solution i will be wery happy to know. I have four RaQ's with costumers, and i am often asked this question.
Sinumsen
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11-27-2002, 02:06 PM #6Newbie
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- Aug 2002
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- Houston, Tx
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- 22
That is what I found so far.
I have tested many settings and found that all the mail server settings - incoming and outgoing - www.mydomain.com, mydomain.com, mail.domain.com. I believe that is due to DNS setting though also.
Thanks for the help...........all.DAS