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Thread: Server management in India or US
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11-21-2011, 12:22 AM #1Web Hosting Guru
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Server management in India or US
My Friend has servers in India and he has around 600 Clients hosting 750+ Websites.
He is looking For Some Good Server Managment Guys to handle Stuff.
His Requirement are:
Ticket Resolution within 1 Hour.
Handling the server, up gradations Etc.
Live chat Sales Guy.
his budget is $199-250/moLast edited by swatkats; 11-21-2011 at 12:32 AM.
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11-21-2011, 09:16 AM #2Web Hosting Master
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What OS? Windows or Linux?
Linux & Windows Hosting Expert @ Contegix
FedRAMP / HIPAA / PCI Compliant Cloud Solutions backed by 24x7x365 Technical Support
Specializing in high traffic Drupal and WordPress compliant sites + highly customized solutions
rjohnson@contegix.com -- 877-289-0395 x2018 -- www.Contegix.com
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11-21-2011, 09:31 AM #3WHT Addict
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if most of the clients are India go India otherwise USA
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11-21-2011, 08:09 PM #4Web Hosting Master
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Edited.
ThanksSenior Network Architect
Managed Network Services for Hosting Providers
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11-22-2011, 12:27 AM #5Junior Guru
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11-22-2011, 12:28 AM #6Web Hosting Master
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This can only be achieved in US.
Ticket Resolution within 1 Hour<<< Please see Forum Guidelines for signature setup. >>>
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11-22-2011, 02:35 AM #7Web Hosting Master
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www.24x7servermanagement.com
Server Management, Server Security, Server Monitoring.
India's Leading Managed Service Provider !! Skype: techs24x7
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11-22-2011, 02:57 AM #8Always Learning...
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Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
Offering domains, shared, reseller & VPS hosting.
Reliable Domain Reseller Account Resell Domains with Confidence
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11-22-2011, 03:31 AM #9Junior Guru Wannabe
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You can try to these guys: http://www.activelobby.net.
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11-22-2011, 04:50 AM #10Web Hosting Guru
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LoopByte
India Based Dedicated Servers, VPS & Hosting Services
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11-22-2011, 12:48 PM #11Web Hosting Master
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Guys OP is asking about 1 Hour resolution not response. Most I would say 99% of companies from India just give a response in 1 hour and that too most of the time is a canned response.
Disclaimer: This is my personal opinion and not an industry standard.<<< Please see Forum Guidelines for signature setup. >>>
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11-22-2011, 02:15 PM #12Always Learning...
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Resolution time depends on the nature of issue not on tech's location.
In general you get better support from the USA based companies/people but that does not mean it's only available in USA.Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
Offering domains, shared, reseller & VPS hosting.
Reliable Domain Reseller Account Resell Domains with Confidence
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11-23-2011, 10:06 AM #13Disabled
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Dear, don't you think 250 USD is quite low for a Good Server Manager providing Impressive sales live chat & that too 24X7. Fingers crossed about at least the Chat language is English.
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11-23-2011, 11:14 AM #14WHT Addict
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i dont think 1 hr resolution time is possible for certain tasks.
your pay is low compared to expectation
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11-23-2011, 11:26 AM #15Disabled
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Correct! As some issues may take a couple of hours if they are intense Server issues.
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11-23-2011, 11:47 AM #16Junior Guru
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12-03-2011, 05:47 PM #17Junior Guru Wannabe
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12-04-2011, 01:33 AM #18Web Hosting Guru
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12-04-2011, 12:14 PM #19Dewlance® Shared/Reseller/Master Reseller - US/UK/EU/FRK/CA - SSD
WHMCS ReadyMadeKB - Tutorials for cPanel/InterWorx/Softaculous& Growing..
DemoTiger.com - Buy Demo Videos for your Hosting Company
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12-06-2011, 12:19 PM #20Newbie
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There are many companies Outside India which Depend on Indian Support. Even few USA companies are Good.
Platinumserver is the one of the best and cheapest for server management.
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12-21-2011, 07:32 AM #21Web Hosting Master
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I believe resolution time depends on the nature of issue and management guys because if you are having nice team with you so it will not take more the 10 - 15 min on ticket reply.
RackNap
Business Automation Platform for Web Hosting and Cloud Solution Providers
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12-21-2011, 09:37 AM #22Junior Guru
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resolution time depends totally on the nature of issue.
windows or linux o/s so that it helps to suggest
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12-21-2011, 11:31 AM #23LiteSpeed Server Expert
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India or USA,The overall depend on the server manager ability,so why we discuss here country of that server manager ..I think,we can get best piece from both sides !
█ Fastest . Reliable . Affordable Web Hosting by MNCHOST.COM
█ Shared | Business | Reseller : 1.Litespeed 2.Cpanel 3.Pure SSDs 4.US Support 5.Hourly Backups
█ Fully Managed Dedicated Servers | Premium Bandwidth | New SSD-US Servers
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12-21-2011, 11:54 AM #24Web Hosting Master
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Resolution time and quality depends on who you choose. There are fast places in all parts of the world and there are slow places in all parts of the world. There's no standard that says USA is fast and India is slow.
You have to choose one that offers the SLA that meets your needs, and that backs it up with a guarantee. Don't choose someone that offers a 3 hour resolution if you must have a 1 hour resolution, and also ask what they offer if they don't meet their resolution guarantee.PlatinumServerManagement (also known as PSM)
The OLDEST and LARGEST and MOST TRUSTED server management provider in the USA, with 15+ employees and growing!
Providing quality support for OVER 21 years! Currently supporting over 3,000+ servers monthly!
www.PlatinumServerManagement.com Proud member of the NJ BBB & Chamber of Commerce & Authorized cPanel Partner.
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12-22-2011, 12:35 PM #25Newbie
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Hi swatkats,
Can you post the results of your search and share the list of half a dozen companies which are good at server management in India?
Thanks!
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