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08-19-2009, 04:53 PM #1Junior Guru Wannabe
- Join Date
- Jul 2009
- Posts
- 76
Help Pointing me in the right Direction
Hello,
I have an IP phone sitting around that I would like to get setup with a phone service for the company. I used to have a number setup, along with a digital receptionist through 3cx. This did not want to work remotely (it was on a VPS in Atlanta) and only seemed to work if the server was local. I'm not sure if this was problems with the phone, or the firewall - or simply that 3cx is made in-house phone systems.
Anyways, are there services out there that offer something related to 3cx where I can setup a personal recording, extensions, etc. etc. so when people call they will be directed to the correct department? Am I better off trying to setup my own VPS with something or go through a provider? Any information on this subject is appreciated. Thanks.█ EQHosting - Experience the Difference
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08-19-2009, 05:36 PM #2Disabled
- Join Date
- May 2008
- Location
- Canada
- Posts
- 1,332
I'm not sure if you are looking for something like RingCentral.com .
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08-19-2009, 05:43 PM #3Junior Guru Wannabe
- Join Date
- Jul 2009
- Posts
- 76
Possibly. Would this be the better route to go? I see on your website, you have a phone number - if you don't mind me asking, do you have any type of system setup?
I'm wondering if setting up my own server would be the better route, that way I have full control over everything, but maybe starting with a PBX provider would be a better route?
Thanks for the quick response and suggestion█ EQHosting - Experience the Difference
█ Web Hosting - Game Servers - Ventrilo Servers - Dedicated Servers
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08-19-2009, 08:32 PM #4Web Hosting Evangelist
- Join Date
- Feb 2007
- Location
- NY Metro
- Posts
- 544
What type of call volume are you receiving currently?
It may be easier to start with a PBX provider and gauge how things are 3 months out.
bsh▌ Brandon Hale | bhale@fortressitx.com | 888.500.0774
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08-20-2009, 01:46 AM #5Junior Guru Wannabe
- Join Date
- Jul 2009
- Posts
- 76
I don't expect much at first. Thanks for the suggestion.
█ EQHosting - Experience the Difference
█ Web Hosting - Game Servers - Ventrilo Servers - Dedicated Servers
█ 24/7 Support - Instant Setup - 99.9% Uptime Guarantee
█ EQHosting.com - Twitter
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