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  1. #1
    Join Date
    Jul 2009
    Posts
    76

    Help Pointing me in the right Direction

    Hello,

    I have an IP phone sitting around that I would like to get setup with a phone service for the company. I used to have a number setup, along with a digital receptionist through 3cx. This did not want to work remotely (it was on a VPS in Atlanta) and only seemed to work if the server was local. I'm not sure if this was problems with the phone, or the firewall - or simply that 3cx is made in-house phone systems.

    Anyways, are there services out there that offer something related to 3cx where I can setup a personal recording, extensions, etc. etc. so when people call they will be directed to the correct department? Am I better off trying to setup my own VPS with something or go through a provider? Any information on this subject is appreciated. Thanks.
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  2. #2
    I'm not sure if you are looking for something like RingCentral.com .

  3. #3
    Join Date
    Jul 2009
    Posts
    76
    Possibly. Would this be the better route to go? I see on your website, you have a phone number - if you don't mind me asking, do you have any type of system setup?

    I'm wondering if setting up my own server would be the better route, that way I have full control over everything, but maybe starting with a PBX provider would be a better route?

    Thanks for the quick response and suggestion
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  4. #4
    Join Date
    Feb 2007
    Location
    NY Metro
    Posts
    544
    What type of call volume are you receiving currently?

    It may be easier to start with a PBX provider and gauge how things are 3 months out.

    bsh
    Brandon Hale | bhale@fortressitx.com | 888.500.0774

  5. #5
    Join Date
    Jul 2009
    Posts
    76
    I don't expect much at first. Thanks for the suggestion.
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