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  1. #101
    Netdude,

    You need to peruse our site more thoroughly Our enterprise package is priced at $99 / 500GB. BTW -- Our service in on a monthly basis (no contract), so anyone doesn't approve or disagree with of our network / routing protocol, perhaps another provider is more suitable to his/her requirement.



    Originally posted by netdude
    not for 100GB dude... i mean... rackshack blows that outa the water... 400GB of mid-range bandwidth for $99... now that rocks!

    United Colocation Group, Inc.
    Tier-1 Servers & Bandwidth Solutions
    (888) 993-9339
    www.unitedcolo.com

  2. #102
    Netdude,

    We invite you to use our service for one month and report back WHT with your assesment. Otherwise, your statement is presumptuous and premature.



    Originally posted by netdude
    hmm... marketing trick, deceptive business practices... whatever u wanna call it, its wrong... heh... i was so hyped 'bout their stuff for a bit there, just preparing a few servers to get ready for colo (notice... their colo ain't too particular about rackspace use, i had a bunch of big bulky rackmounts here that i was gonna send... can't send anywhere else cuz its too expensive)...

    United Colocation Group, Inc.
    Tier-1 Servers & Bandwidth Solutions
    (888) 993-9339
    www.unitedcolo.com

  3. #103
    Gernot,

    It has been more than a few days and our primarily outbound traffic is still Internap and not Cogent. Do you have any more assumptions that we can answer for you?




    Originally posted by Gernot
    Mhh, seems like a good marketing trick of them. Have Internap for inbound traffic, keep Internap for outbound traffic for the first few days so that customers order servers and once bandwidth started becoming serious, they started primarily routing through Cogent.
    Quite a good marketing trick
    United Colocation Group, Inc.
    Tier-1 Servers & Bandwidth Solutions
    (888) 993-9339
    www.unitedcolo.com

  4. #104
    Join Date
    Jun 2002
    Location
    PA, USA
    Posts
    5,143
    Originally posted by tazzy
    It will more than likely go over cogent if thats the best route... with VDI they use Cogent
    VDI has ATT and Cogent. Which one is a better route, I leave it up to you to decide. But here is my traceroute (from Internap's datacenter) to VDI:

    Code:
    traceroute to VDI.net (216.10.16.24), 64 hops max, 40 byte packets
     1  fluidhosting-1.bsn.pnap.net (66.150.201.125)  0.451 ms 0.421 ms  0.395 ms
     2  border7.fe5-20.fluidhosting-1.bsn.pnap.net (66.150.201.251)  0.933 ms  0.511 ms  0.495 ms
     3  core3.ge0-0-0-bbnet1.bsn.pnap.net (63.251.128.3)  0.668 ms  0.635 ms  0.576 ms
     4  12.125.40.117 (12.125.40.117)  1.266 ms  1.309 ms  1.166 ms
     5  gbr1-p52.cb1ma.ip.att.net (12.123.40.90)  1.294 ms  1.283 ms  1.203 ms
     6  tbr1-p0****1.cb1ma.ip.att.net (12.122.11.193)  4.587 ms 29.833 ms  2.583 ms
     7  tbr2-p013701.n54ny.ip.att.net (12.122.10.22)  15.012 ms 7.609 ms  8.571 ms
     8  gar1-p340.nwrnj.ip.att.net (12.123.214.185)  8.226 ms  8.888 ms  7.271 ms
     9  12.119.140.50 (12.119.140.50)  8.281 ms  8.268 ms  7.348 ms
    10  pos.core2.cft.vdi.net (66.78.63.246)  8.782 ms  8.748 ms 8.485 ms
    11  ge.edge1.cft.vdi.net (66.78.63.250)  8.918 ms  9.097 ms 8.655 ms
    12  www.vdi.net (216.10.16.24)  8.844 ms  8.998 ms 9.612 ms
    ATT all the way ....
    Last edited by FHDave; 09-26-2002 at 11:42 AM.
    Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server

  5. #105
    Argh..I seem to remember people going after ServerBeach when they first came around as well..

    Guys, just as with ServerBeach, you gotta give UnitedColo a chance, how do you expect them to be able to prove themselves if you guys (some of you, not all) have already condemned them?

    Time will tell...

  6. #106
    Join Date
    Jun 2002
    Location
    PA, USA
    Posts
    5,143
    I personally think I can't compalint at $49/mo at all Even if it's all cogent, it may still worth it. But what really becomes a problem is the false advertising where nowhere they even claim to have cogent in the routing ....
    Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server

  7. #107
    traceroute to aol.com (64.12.149.24), 64 hops max, 40 byte packets
    1 66.111.33.1 (66.111.33.1) 0.225 ms 0.188 ms 0.178 ms
    2 66.111.47.2 (66.111.47.2) 0.592 ms 0.334 ms 0.341 ms
    3 63.251.61.229 (63.251.61.229) 172.228 ms 234.113 ms 3.456 ms
    4 63.251.63.70 (63.251.63.70) 5.436 ms 7.160 ms 2.138 ms
    5 svl-edge-09.inet.qwest.net (63.145.224.1) 4.227 ms 6.926 ms 5.480 ms
    6 svl-core-03.inet.qwest.net (205.171.14.97) 5.038 ms 3.747 ms 2.850 ms
    7 svl-edge-08.inet.qwest.net (205.171.14.86) 2.954 ms 3.537 ms 3.192 ms
    8 63.145.225.202 (63.145.225.202) 10.313 ms 10.362 ms 10.128 ms
    9 bb1-sun-P0-0.atdn.net (66.185.140.161) 11.476 ms 10.086 ms 10.300 ms
    10 bb1-den-P7-0.atdn.net (66.185.152.252) 204.514 ms 131.464 ms 226.496 ms
    11 bb2-den-P1-0.atdn.net (66.185.152.137) 39.006 ms 34.291 ms 34.913 ms
    12 bb2-kcy-P7-0.atdn.net (66.185.152.189) 54.098 ms 49.839 ms *
    13 bb1-kcy-P1-0.atdn.net (66.185.152.126) 47.198 ms 47.472 ms 45.045 ms
    14 bb1-chi-P6-0.atdn.net (66.185.152.124) 59.516 ms 59.433 ms 60.259 ms
    15 bb2-chi-P7-0.atdn.net (66.185.152.131) 58.841 ms 58.959 ms 58.251 ms
    16 bb2-vie-P10-0.atdn.net (66.185.152.215) 86.605 ms 83.330 ms 82.794 ms
    17 bb2-rtc-P3-0.atdn.net (66.185.152.164) 80.857 ms 79.455 ms 78.800 ms
    18 bb2-mtc-P8-0.atdn.net (66.185.152.100) 80.906 ms 82.676 ms 80.074 ms
    19 pop1-mtc-P15-0.atdn.net (66.185.143.199) 79.245 ms 79.888 ms 80.084 ms
    20 ow1-mc1-P0-0.atdn.net (66.185.144.210) 80.328 ms 80.452 ms 80.519 ms
    21 www-mc3-P0-0.router.aol.com (64.12.128.18) 80.171 ms 80.421 ms 81.638 ms
    22 * * *
    23 www-mc3-P0-0.router.aol.com (64.12.128.18) 79.913 ms !X * *
    24 * * *
    25 www-mc3-P0-0.router.aol.com (64.12.128.18) 79.129 ms !X * 79.462 ms !X


    traceroute to microsoft.com (207.46.230.219), 64 hops max, 40 byte packets
    1 66.111.33.1 (66.111.33.1) 0.256 ms 0.192 ms 0.176 ms
    2 66.111.47.2 (66.111.47.2) 0.408 ms 0.340 ms 0.362 ms
    3 63.251.61.229 (63.251.61.229) 2.113 ms 2.388 ms 2.558 ms
    4 63.251.63.65 (63.251.63.65) 1.444 ms 1.102 ms 1.199 ms
    5 sl-gw13-sj-0-2-155M.sprintlink.net (160.81.100.1) 2.728 ms 4.086 ms 4.267 ms
    6 sl-bb21-sj-6-0.sprintlink.net (144.232.3.173) 4.746 ms 4.177 ms 4.268 ms
    7 sl-bb22-tac-12-0.sprintlink.net (144.232.8.138) 21.228 ms 21.094 ms 20.491 ms
    8 sl-bb21-tac-4-0.sprintlink.net (144.232.17.93) 20.510 ms 22.453 ms 21.832 ms
    9 144.232.187.194 (144.232.187.194) 27.136 ms 27.444 ms 28.103 ms
    10 207.46.154.5 (207.46.154.5) 32.249 ms 27.514 ms 27.037 ms
    11 207.46.155.10 (207.46.155.10) 27.539 ms 27.558 ms 27.548 ms
    12 * * *
    13 * *^C


    traceroute to nytimes.com (64.15.247.200), 64 hops max, 40 byte packets
    1 66.111.33.1 (66.111.33.1) 0.265 ms 0.189 ms 0.174 ms
    2 66.111.47.2 (66.111.47.2) 0.412 ms 0.363 ms 0.328 ms
    3 63.251.61.229 (63.251.61.229) 1.318 ms 1.813 ms 1.093 ms
    4 63.251.63.3 (63.251.63.3) 1.824 ms 1.472 ms 1.014 ms
    5 12.126.195.77 (12.126.195.77) 2.028 ms 1.852 ms 3.059 ms
    6 gbr2-p50.sffca.ip.att.net (12.123.13.62) 1.307 ms 1.724 ms 1.318 ms
    7 gbr4-p70.sffca.ip.att.net (12.122.1.189) 2.581 ms 1.474 ms 1.451 ms
    8 ggr1-p370.sffca.ip.att.net (12.123.13.69) 1.767 ms 2.227 ms 1.882 ms
    9 att-gw.sf.cw.net (192.205.32.110) 2.045 ms 3.375 ms 2.255 ms
    10 agr3-loopback.NewYork.cw.net (206.24.194.103) 72.478 ms 72.294 ms agr4-loopback.NewYork.cw.net (206.24.194.104) 73.929 ms
    11 dcr1-so-7-3-0.NewYork.cw.net (206.24.207.77) 73.039 ms 73.523 ms 73.641 ms
    12 cable-and-wireless-internal-isp.NewYork.cw.net (206.24.207.82) 73.526 ms 73.046 ms 72.349 ms
    United Colocation Group, Inc.
    Tier-1 Servers & Bandwidth Solutions
    (888) 993-9339
    www.unitedcolo.com

  8. #108
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    Originally posted by UCG Inc.
    our primarily outbound traffic is still Internap and not Cogent.

    Then why do my traceroutes go out through cogent? I have a server with you guys...... loook at my previous post

  9. #109
    Thanks Radon3k, but there's no need to worry about UCG. Criticism is good because it keeps us sharp and focused on our goals. Beside, it seems the more people like netdude complain, the more customers we get on a daily basis.

    Remember when people thrashed Windows 95? Guess that didn't hurt the devils in Redmond too much. They've only grown more powerful and richer since then.

    Thanks netdude for the free advertising. We love you and keep up the good work.


    Originally posted by Radon3k
    Argh..I seem to remember people going after ServerBeach when they first came around as well..

    Guys, just as with ServerBeach, you gotta give UnitedColo a chance, how do you expect them to be able to prove themselves if you guys (some of you, not all) have already condemned them?

    Time will tell...
    United Colocation Group, Inc.
    Tier-1 Servers & Bandwidth Solutions
    (888) 993-9339
    www.unitedcolo.com

  10. #110


    I like that approach UGC Inc.

  11. #111
    Join Date
    Sep 2002
    Location
    San Francisco, CA
    Posts
    103
    Originally posted by Radon3k


    I like that approach UGC Inc.
    yep. me too. keep up the good work UCG.

  12. #112
    Originally posted by UCG Inc.
    Gernot,

    It has been more than a few days and our primarily outbound traffic is still Internap and not Cogent. Do you have any more assumptions that we can answer for you?




    Hello,

    No thanks, there are no more assumptions you can help me with at the moment.

    Originally posted by mattonline
    if it's going to take 60ms to get somewhere and you can do it with Cogent at 1/3rd the price or use an Internap link why would you use Internap?
    Because their offer is this: Internap Special I -- Celeron 1.7GHz, 512MB SDRAM, 60GB HD, 100GB Transfer and they say their network is: Network: Dual GigE (BGP-4) to Internap, Global Crossing, Genuity, UUNET, Qwest, Cable & Wireless, AT&T, Verio, and Sprint. .
    321Host-It Internet Services
    http://www.321host-it.com
    ICQ: 17021242 E-mail: gernot@321host-it.com

  13. #113
    Join Date
    Jun 2001
    Posts
    431
    Their marketing trick is really the same as efree. At the time in efree, you never found any Cogent route for incoming traffic. But their outgoing traffic is all Cogent. I am not saying that it's not good, but you should be honest to tell your customer.

    Their page design is also looks very similar to efree (same designer )

    So be careful.

  14. #114
    Well UCG Inc., if you're happy for constructive criticism, how about keeping to promises made about when my server is going to be ready, and respond to emails?

    I'll take it as a sign you're completely rushed of your feet, but a few more days of this and I'll start to get twitchy...

  15. #115
    Mellowman, have you tried calling them? I called them and asked for an update of when my server would be activated, the guy that helped me was extremely friendly and helpful. He answered me right there and said if I had any questions, email him and he'd respond quickly, and he did. I'm sure they've had tons of orders and they're doing the best that they can.

    I ordered my server last Sunday and it just got activated today, more than likely due to the fact that they've been swamped with orders. Call them and see what they say.

    Radon3k.

  16. #116
    I just sent them a question and they answered me in 20 minutes. That's pretty impressive in my book.
    http://www.schooldebts.com -- Consolidate Student Loan Debt

  17. #117
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    Originally posted by clocker1996



    Then why do my traceroutes go out through cogent? I have a server with you guys...... loook at my previous post
    Are you going to answer my question UCG????

  18. #118
    clocker, they are busy, just because they don't respond at your convienience doesn't mean they won't answer.

    Would you prefer them to spend every minute they have on the WHT boards or doing actual work to service their customers? They don't have to post at WHT at all, but they do for our convienience.

  19. #119
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    2,124
    Something strange just happened..... I called the 1-800 # they have... and somebody actually answered the phone and had answers for my 10 or so questions!!!


    Btw, one thing I found a bit dubious is this:
    Q: "What's with all the company logos on your site? (left hand bottom corner)"
    A: "We're trying to have them colocate with us"
    Me: "Ehm... okay... that's kind of dubious"
    A: "It's free advertising for them!"

    Not sure what to think of that....
    www.idologic.com - Reseller, VPS and dedicated hosting - Friendly Customer Service - DirectAdmin - cPanel - InterWorx

  20. #120
    Join Date
    Mar 2002
    Location
    Mass
    Posts
    727
    clocker, they are busy, just because they don't respond at your convienience doesn't mean they won't answer.

    Would you prefer them to spend every minute they have on the WHT boards or doing actual work to service their customers? They don't have to post at WHT at all, but they do for our convienience.
    They've answered questions since he asked, so sure.. they should be answering him.
    Jason

  21. #121
    Just got my server online and I'm waiting for my cPanel license to be activated before doing anything, but I'll post my comments once I've started using the server.

    I have to say though, that I've already had one (pretty minor) question and got a reply in just over 25 minutes, which I think is quite good for a day when they're having to set up a lot of new machines. Hopefully the experience will stay good

  22. #122
    jayjay-

    What you're asking them to do is drop everything they're doing and rush to his beck and call to answer his questions. Yes, they should answer his questions, and yes, they have answered them before, and yes, I'm sure they will continue to answer his questoins. But if his questions are that important he can call them.

    They are working on setting up machines and they're doing the best that they can. Honestly tell me that you would rather them sit here on WHT all day and answer questions rather than setting up new machines..

    I don't think you can tell me that, because if you ordered a server from them (or perhaps you have?) then I know you'd want your server to be set up. They don't have the time to sit on WHT all day and answer these questions. They answer when they can.

  23. #123
    Join Date
    Mar 2002
    Location
    Mass
    Posts
    727
    jayjay-

    What you're asking them to do is drop everything they're doing and rush to his beck and call to answer his questions. Yes, they should answer his questions, and yes, they have answered them before, and yes, I'm sure they will continue to answer his questoins. But if his questions are that important he can call them.

    They are working on setting up machines and they're doing the best that they can. Honestly tell me that you would rather them sit here on WHT all day and answer questions rather than setting up new machines..

    I don't think you can tell me that, because if you ordered a server from them (or perhaps you have?) then I know you'd want your server to be set up. They don't have the time to sit on WHT all day and answer these questions. They answer when they can.
    Blah.. Blah.. The fact is, that they came here and answered questions after he posted his. They could take a few seconds longer, and answer his. So they answer when they can, but they are ignoring questions when they come here to answer some.

    It's very clear that some questions are being ignored. But I also think some of you should be bringing your problems directly to them and not on this forum. Give them a bit to respond, and if they don't .. or if they do. Come here if you still need too. You're going to get a better answer, I would assume.

    If I ordered a server from them (Not planning on it -- they do seem fishy. Although that $49.99 server might be a good personal box.). I wouldn't be pestering them if my box wasn't up in a week or so. Although I'd much rather deal with a company who already has the boxes in their possession. If I choose to deal with one that wasn't, I have a thing called patience.

    As much as it might boggle your mind.. answering a few questions does not take much time. Now with saying that.. I wouldn't expect them to become a "regular" here.
    Jason

  24. #124
    Join Date
    Nov 2001
    Location
    Canada
    Posts
    1,963
    Originally posted by Radon3k
    clocker, they are busy, just because they don't respond at your convienience doesn't mean they won't answer.

    Would you prefer them to spend every minute they have on the WHT boards or doing actual work to service their customers? They don't have to post at WHT at all, but they do for our convienience.
    uhm.... don't give me that BS.

    I asked my simple question, and right after i asked, he responded to YOU.

    "Thanks Radon3k, but there's no need to worry about UCG." blah blah

    but he doesnt respond to my simple question?

    give me a break

    yeah sure. and you act like i'm asking for a whole lot? my question was so simple it would only take a sec to answer. they are avoiding it, that's what they are doing.

  25. #125
    Originally posted by UCG Inc.
    BTW -- Only a few employees from UCG peruse WHT on their spare time. We spend our times answering phone call and resolving support request ticket (which have been coming in fine throughout this evening).

    Answering questions doesn't take much time, you're right, however, you're missing the point. They are trying to set up servers that people have ordered, which is far more important than sitting on a message board all day.

    The quote above shows that they persue WHT in their free times as a curtesy (spelling) to us.

    If your questions are so important, call them, then they'll answer.

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