Results 1 to 7 of 7
  1. #1
    Join Date
    May 2011
    Posts
    169

    500 Internal Server Error after site tranfer

    Hi,

    I just moved a clients site from one cPanel server to another and now the site is showing
    500 Internal Server Error, although I can access it from a proxy browser just not my IP

    Any ideas?

    Thanks
    Nick

  2. #2
    Join Date
    Jun 2012
    Location
    United Kingdom
    Posts
    46
    Hello Nick,

    At first I thought the .htaccess was setup wrong when you said about the 500 internal error but if you can access it from a Proxy I would say it is DNS Propagation.

    I would give it a couple of hours and try again, if no look - double check your main .htaccess is setup correctly.

    Regards,

    - Luke

  3. #3
    Join Date
    Jul 2009
    Posts
    60
    Check whether your PHP handlers setting between the 2 cPanel servers match?
    i.e. DSO, CGI, suPHP or FastCGI

  4. #4
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    Wait for propagation to finish.
    || Need a good host?
    || See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
    ||

  5. #5
    Join Date
    Apr 2004
    Location
    Pacific Palisades, CA
    Posts
    3,641
    The 3 main reasons are:
    • File or Folder Permissions
    • Bad code or syntaxes in your .htaccess
    • Improperly configured php.ini
    Collabora Hosting - Unlimited Windows and Linux Hosting
    Web Security - VPS - Dedicated Servers
    Cloud and Managed WordPress Hosting
    Read how we do Unlimited Hosting at the Unlimited FAQ

  6. #6
    The most common causes we have seen for websites getting the infamous 500 error after a transfer has been an issue with .htaccess and in correct folder permissions and owners.

    Did you use the built in cPanel transfer script when moving accounts from one server to another?
    NewYorkCityServers.com - Specializing In Dedicated Servers and Financial Hosting
    True Enterprise Service, Tier 3 Manhattan Datacenter, 100+ Gbps Network, 100% Uptime Guarantee, 24x7 Support - Email, Tickets, Phone and Live Chat
    Bandwidth Graphs, Remote Power Control, Automated OS Re-installs, Secured IPMI+KVM Included With Every Server

  7. #7
    Join Date
    Feb 2012
    Location
    Memphis, TN
    Posts
    3,285
    although I can access it from a proxy browser just not my IP
    You could also ad a A record on the old server to speed up what Kpmedia suggested.
    hostingcove.com | Tennessee Based Hosting Provider.
    cPanel Shared & Reseller Hosting - Domain Names
    Join thousands of happy customers. Secure & Stable
    HeroicVPS Premium KVM VPS. Ashburn / Phoenix

Similar Threads

  1. Replies: 16
    Last Post: 09-17-2011, 12:27 AM
  2. My site comes up with 500 Internal Server Error
    By chasebug in forum Dedicated Server
    Replies: 1
    Last Post: 03-07-2011, 02:21 AM
  3. Site5: Primary site showing 500 internal server error
    By David in forum Providers and Network Outages and Updates
    Replies: 2
    Last Post: 10-24-2007, 09:22 PM
  4. Replies: 3
    Last Post: 05-28-2003, 09:52 AM
  5. Internal error 500 on 1 site
    By Matthew.A in forum Dedicated Server
    Replies: 1
    Last Post: 02-21-2002, 11:48 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •