Stylehosting.com is a shared hosting company that is expanding by means of acquisitions. We are looking for a level3 tech support who have deep knowledge of the hosting industry who can help with moving customers from one hosting platform to another (to Cpanel/WHMCS)

This position is only available for someone who can come to our office to work full time in Tukwila, WA 98168

Primary requirement:
Deep knowledge and experience of cpanel, plesk, helm, etc
deep knowledge of hosting infrastructure.
detail oriented + big picture guy
ability to work extended hours & independently
committed to get things done until full completion of task
good conversational skills and written skills.
must have excellent people skills and willingness to help customers and team members
YOU MUST LOVE WHAT YOU DO!
at least 3 years experience as Level2/3 tech support
excellent documentation skills
must be motivated and have a drive to excel
monitor tickets, chat, configure servers, update internal documentation
able to train other tech support

This is for a full time position for a full time person. This position is not open for outsource tech or freelancers.

Please send your resume to hr@stylehosting.com