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Thread: Esupport V.2 (continued)
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06-11-2003, 09:41 AM #1
Esuppot V.2 (continued)
Seems this thread is unfixable, so if you wish to continue the discussion, do so here
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06-11-2003, 11:44 AM #2Junior Guru Wannabe
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Still waiting and waiting for the release.... :p
Peter Keuter
PKeuter.com Webhosting and Design
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06-11-2003, 12:16 PM #3Web Hosting Master
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Same here, looks like a great product with some unique features not seen in other helpdesks which is a bonus in itself. Looking to purchase it as soon as it’s released, the wait continues…
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06-11-2003, 02:26 PM #4Web Hosting Master
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eSuppot lol..
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06-11-2003, 02:29 PM #5Junior Guru Wannabe
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LOL... didnt even see that
Peter Keuter
PKeuter.com Webhosting and Design
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06-11-2003, 02:34 PM #6Web Hosting Master
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lol..(boredom)
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06-11-2003, 02:50 PM #7Disabled
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yet another esupport v2 thread, LOL
wasn't this supposed to be released like 5-6 times by now?
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06-11-2003, 03:17 PM #8Junior Guru Wannabe
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Uhu, Verun Said:
ETA 24 hours (Around Yesterday 16.00CET)...
Maybe 2 days when it doesnt go very good...
So i think it will be 3 days
Its no big deal... but very hard to waitPeter Keuter
PKeuter.com Webhosting and Design
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06-11-2003, 05:27 PM #9Web Hosting Master
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It's out.... FINALLY!!!!!!!!!!!! Good Luck Varun...
Now let's go and install it everyone
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06-11-2003, 05:28 PM #10Junior Guru Wannabe
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Originally posted by rsmhost
It's out.... FINALLY!!!!!!!!!!!! Good Luck Varun...
Now let's go and install it everyone
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06-11-2003, 05:38 PM #11Disabled
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Somone is ripping my E patent :'[.
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06-11-2003, 05:51 PM #12Web Hosting Master
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check members should work, refresh.
www.rsmsupport.net , if you want to check.
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06-11-2003, 06:02 PM #13Disabled
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No live support? :'[
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06-11-2003, 06:13 PM #14Aspiring Evangelist
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Both versions (v2's) are released, pre orders are being taken at https://secure.kayako.com
Site will take bit more time, sorry about that
Support desk is up at http://support.kayako.com, clients can also contact me directly at varun AT kayako.com for any assistance.
UPDATE: forums are also up at http://forums.kayako.com
MORE UPDATE: SMS Gateway is up at http://gateway.kayako.com, This gateway is launched in alliance with clickatell.com one of the most reputed SMS gateway management companies out there, you can start integrating it with eSupport v2 if you want to.
-VarunLast edited by Varun Shoor; 06-11-2003 at 06:33 PM.
eSupport - Feature Packed & Robust Support System (Supports email+web based interface)
LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
http://www.kayako.com
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06-11-2003, 06:56 PM #15Web Hosting Master
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ahh it is open and ready to go. Very good varun, i know everyone will be very please and it will be well worth the wait.
Great work and a fine product.
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06-12-2003, 01:25 AM #16Web Hosting Master
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Wow, this seems really great. Congrats on the release of your products, Varun.
• Have • you • Floble'd • today? •
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06-12-2003, 01:41 PM #17Web Hosting Evangelist
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And how do you integrate it into Modernbill?
• Apexware Hosting Solutions
•• www.apexware.com
••• LOW Cost Budget Hosting
•••• www.rockbottomhosting.com
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06-12-2003, 01:49 PM #18Aspiring Evangelist
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By replacing ModernBill client area helpdesk, eSupport replaces the FAQ, Support Desk, Contact Support and My News section and also adds latest news to the dashboard.
ModernBill will have a press release on this once our new site goes up and we will list the other phases of integration that we have planned.eSupport - Feature Packed & Robust Support System (Supports email+web based interface)
LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
http://www.kayako.com
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06-12-2003, 01:56 PM #19Web Hosting Evangelist
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Ah, so you just haven't publically released the MB integration version of it?
• Apexware Hosting Solutions
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••• LOW Cost Budget Hosting
•••• www.rockbottomhosting.com
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06-12-2003, 02:01 PM #20Aspiring Evangelist
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We have, it comes with the package at no additional charge, it just hasnt been "announced".
eSupport - Feature Packed & Robust Support System (Supports email+web based interface)
LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
http://www.kayako.com
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06-12-2003, 02:17 PM #21Web Hosting Evangelist
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Alrighty then can you tell me what it will cost me, can we here get a discount? And how exactly do I go about getting the MB version?
• Apexware Hosting Solutions
•• www.apexware.com
••• LOW Cost Budget Hosting
•••• www.rockbottomhosting.com
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06-12-2003, 02:23 PM #22Aspiring Evangelist
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Wait for a day or so, you will see a discount section for eSupport on modernsupport.com area where you can generate a $20 discount coupon for owned/yearly license and then you can follow the instructions in there to order, there is no "special" mb version, it has a module provided with the main eSupport that you can use free of cost to integrate with ModernBill.
eSupport - Feature Packed & Robust Support System (Supports email+web based interface)
LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
http://www.kayako.com
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06-12-2003, 02:26 PM #23Web Hosting Guru
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It would be nice to have a special something off the ModernBill + LiveSupport + eSupport monthly combo...
hosting53.com - the hosting solutions company
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06-12-2003, 02:31 PM #24Aspiring Evangelist
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Not sure if we can do it on monthly versions, we are still working it out, can't say anything yet, your best bet is to check your ModernBill members area for updates tommorrow
If you are talking about a combo package combining ModernBill + LiveResponse + eSupport, we are definately working on that and that will be offered on both ModernBill site and ourseSupport - Feature Packed & Robust Support System (Supports email+web based interface)
LiveResponse - The Ultimate Live Support Package (Unmatched features & Speed)
http://www.kayako.com
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06-12-2003, 10:35 PM #25Newbie
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Can you tell us how soon that'll happen? couple of days or months? I'm considering buying or leasing a MB license right now. So any further info will be greatly appreciated.