Results 1 to 20 of 20
Thread: GeekStorage.com Issues
-
03-12-2014, 01:35 PM #1Web Hosting Master
- Join Date
- Dec 2007
- Location
- UK
- Posts
- 951
GeekStorage.com Issues
I cancelled my account with GeekStorage.com a year ago, but have been automatically billed via PayPal for over $100.
I have tried contacting their support ticket desk and have had no response, there live chat is offline, and further to that I have tried calling them and all departments go straight to voicemail.
Looking online their official twitter feed's last post was back in January.
Should I be worried? Have they closed for some reason?Follow me on Twitter: @conrjac
-
03-12-2014, 01:38 PM #2Disabled
- Join Date
- Dec 2010
- Location
- 127.0.0.1
- Posts
- 5,732
How did they get $100 from you automatically? didn't you cancel the subscription? If you did check if your PayPal hasn't been compromised.
-
03-12-2014, 01:41 PM #3Web Hosting Master
- Join Date
- Jun 2012
- Posts
- 673
Try contact Jay H, he was active on this board today.
● HostNurse.com - We Nurse & Babysit Your Websites!
● Shared Hosting | Reseller Hosting | VPS & Dedicated Hosting
● 24/7 Support | cPanel | Softaculous | SEO Tools | RVSiteBuilder & More.
-
03-12-2014, 01:41 PM #4Web Hosting Master
- Join Date
- Dec 2007
- Location
- UK
- Posts
- 951
My own stupid fault - I did not cancel the recurring billing agreement, as I thought if GeekStorage refund my initial payment then it cancels the agreement automatically. (this is something I assumed WHMCS would do if you was to cancel a clients service, then through the PayPal API it would remove any automatic billing subscriptions)
Follow me on Twitter: @conrjac
-
03-12-2014, 01:45 PM #5Web Hosting Master
- Join Date
- Jun 2012
- Posts
- 673
● HostNurse.com - We Nurse & Babysit Your Websites!
● Shared Hosting | Reseller Hosting | VPS & Dedicated Hosting
● 24/7 Support | cPanel | Softaculous | SEO Tools | RVSiteBuilder & More.
-
03-12-2014, 01:49 PM #6Temporarily Suspended
- Join Date
- May 2013
- Location
- United States
- Posts
- 179
-
03-12-2014, 01:53 PM #7Web Hosting Master
- Join Date
- Dec 2007
- Location
- UK
- Posts
- 951
Yes, that is true -> https://developer.paypal.com/webapps...#id086530108PM
I mean another way around this is that the host 'seller' sets the subscription to inactive or a £0 price.Follow me on Twitter: @conrjac
-
03-12-2014, 01:56 PM #8Web Hosting Master
- Join Date
- Jun 2012
- Posts
- 673
● HostNurse.com - We Nurse & Babysit Your Websites!
● Shared Hosting | Reseller Hosting | VPS & Dedicated Hosting
● 24/7 Support | cPanel | Softaculous | SEO Tools | RVSiteBuilder & More.
-
03-12-2014, 02:01 PM #9Temporarily Suspended
- Join Date
- Apr 2012
- Location
- India
- Posts
- 1,380
There website is functional you should wait for 24 - 48 hours. Try to email the sales team and see if you get response. Some hosting companies prefer to reply faster to pre-sales inquiries in comparison to support or billing tickets.
-
03-12-2014, 02:18 PM #10Web Hosting Master
- Join Date
- Dec 2007
- Location
- UK
- Posts
- 951
Follow me on Twitter: @conrjac
-
03-12-2014, 02:48 PM #11Moving the Web Forward
- Join Date
- Jun 2010
- Location
- Modesto California
- Posts
- 6,858
Trying sending a message to: http://www.webhostingtalk.com/member.php?u=36835
Looks like he was online today.Looking for an awesome VPS Offer? CLICK HERE
"Knowing is not enough, we must apply. Willing is not enough, we must do." – Bruce Lee
-
03-12-2014, 03:05 PM #12Web Hosting Master
- Join Date
- May 2003
- Location
- San Francisco, CA
- Posts
- 1,506
Hello,
It appears that you have a billing issue and those types of issues are not handled 24/7, nor can just anyone assist you - so those requests can and often do take a little bit longer than a regular support request.
Your issue will be resolved and your ticket will be updated soon.
Regards,
Jay* GeekStorage.com - Offering awesome website hosting for over 13 years!
* Shared Hosting * Reseller Hosting * Virtual Private Servers * Dedicated Servers
* Have questions? Send us an e-mail, we'd love to hear from you!
-
03-12-2014, 03:05 PM #13Aspiring Evangelist
- Join Date
- Jul 2007
- Posts
- 441
Professional Banner Design :: Complete Satisfaction & Fast Turnaround
InspireFusion.com :: Art, Design & Inspiration Blog
-
03-12-2014, 03:09 PM #14Web Hosting Master
- Join Date
- May 2003
- Location
- San Francisco, CA
- Posts
- 1,506
* GeekStorage.com - Offering awesome website hosting for over 13 years!
* Shared Hosting * Reseller Hosting * Virtual Private Servers * Dedicated Servers
* Have questions? Send us an e-mail, we'd love to hear from you!
-
03-12-2014, 03:25 PM #15Aspiring Evangelist
- Join Date
- Jul 2007
- Posts
- 441
Professional Banner Design :: Complete Satisfaction & Fast Turnaround
InspireFusion.com :: Art, Design & Inspiration Blog
-
03-12-2014, 06:13 PM #16Web Hosting Master
- Join Date
- May 2003
- Location
- San Francisco, CA
- Posts
- 1,506
* GeekStorage.com - Offering awesome website hosting for over 13 years!
* Shared Hosting * Reseller Hosting * Virtual Private Servers * Dedicated Servers
* Have questions? Send us an e-mail, we'd love to hear from you!
-
03-13-2014, 01:16 PM #17Web Hosting Master
- Join Date
- Dec 2007
- Location
- UK
- Posts
- 951
Follow me on Twitter: @conrjac
-
03-13-2014, 01:21 PM #18Junior Guru Wannabe
- Join Date
- Aug 2008
- Posts
- 42
A title of this thread make me really shock.
Carpe diem, nothing impossible. Its just possible yet.
-
03-13-2014, 08:10 PM #19Web Hosting Guru
- Join Date
- Nov 2010
- Posts
- 317
Misleading thread title. When you don't get response that doesn't mean a company is closed. Mod should edit the title IMO to prevent damaging GeekStorage's image. With Jay's passion and service quality, I don't think GeekStorage will ever close down (unless something serious). Glad you got it fixed.
-
03-13-2014, 09:12 PM #20Web Hosting Master
- Join Date
- Jul 2010
- Location
- Thailand
- Posts
- 891
OMG, the OP nearly gave me a heart attack. My main site is hosted by Geekstorage. It's working fine. Geekstorage, from my personal experience, provides good service.
To the OP, next time check things out fully before you jump to conclusions. And don't make thread titles just to get attention. At best, it's childish. At worst, it amounts to libel.
Similar Threads
-
geekstorage down?
By movemaine in forum Web HostingReplies: 4Last Post: 09-30-2013, 06:26 PM -
Linux/Windows issues? Need your cloud up today? Web Issues? I can help
By timta in forum Systems Management OffersReplies: 0Last Post: 06-30-2013, 01:23 PM -
Geekstorage Review, Geekstorage VPS Review
By bentink in forum VPS HostingReplies: 7Last Post: 02-10-2010, 09:49 PM -
Anybody else having issues with geekstorage?
By csparks in forum Web HostingReplies: 9Last Post: 02-11-2009, 08:56 PM -
Geekstorage Down?
By NowakFilip in forum Providers and Network Outages and UpdatesReplies: 6Last Post: 11-21-2008, 08:18 PM